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Arvixe vs VinaHost

Comparison
Compared options Visit Arvixe Visit VinaHost
Pricing
23 hosting plans 65 hosting plans
Starting price $4.00 / month $2.00 / month
Free domain Yes No
Coupons No No
User Ratings
1.9
3.8
Reliability 1.7
4.0
Pricing 2.3
5.0
User Friendly 1.8
4.0
Support 1.5
3.0
Features 2.0
3.0
User Reviews
190 reviews 2 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Good price
Tammy Tran,
9.6
It's very good, I was here before many things were translated to English. I would say maybe in the future offer more automatic services, so you do not need to go through to the support team so often. Thank you for the great service.
Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Limited options
Keith Nguyen,
5.6
This site came to my email asking for a review, so figured i'd comply. I have been using Vinahost for about 4 years. In all it works when it works and no real issues. I have found the biggest problems are payments, the compan... More y doesn't seem to have an accountant or are just confused on what "Payment" means. Many times we have had our site shut down and costed us large sums of money to get an email back from Vinahost saying "Sorry for the mistake we see your payment" Yet do nothing to prevent it from happening again *Happened 3 times* nor comp us for the proven lost wages we had for down time.
In all its what it is, and sadly no other options if your using .vn extensions
Goods -
Site is 90% of the time up
FTP update refresh is 5 minutes or less
Prices are good
Bads -
Horrible customer service
They don't understand that shutting down business sites cost money and they expect you to accept it when they are at fault
Their main office, in HCMC they seem very confused and most don't know the product they selling
Less
Shared Hosting
8 plans from $4.00 to $40.00 14 plans from $2.00 to $28.00
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan

W1

$2.00 / MO
  • Space: 300.03 MB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View W1 plan
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

W4

$7.00 / MO
  • Space: 1.5 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 2
View W4 plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

W6

$11.00 / MO
  • Space: 3 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 5
View W6 plan
VPS
4 plans from $40.00 to $100.00 9 plans from $6.00 to $71.00
Under $4 No No
Under $8 No

ProSSD Start

$6.00 / MO
  • Space: 12 GB
  • Bandwidth: Unlimited
View ProSSD Start plan
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

ProSSD 1

$14.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View ProSSD 1 plan
Dedicated Server
8 plans from $128.70 to $357.50 3 plans from $185.00 to $390.00
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

Xeon Quad Core E3 Series

$185.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Xeon Quad Core E3 Series plan
Cloud Hosting
3 plans from $108.00 to $148.00 11 plans from $8.00 to $298.00
Under $4 No No
Under $8 No

Cloud 1G

$8.00 / MO
  • Space: 12 GB
  • Bandwidth: Unlimited
View Cloud 1G plan
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan

Cloud 2G

$29.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud 2G plan
Resellers
No
3 plans from $34.00 to $86.00
Under $4 No No
Under $8 No No
Over $10 No

VinaPro

$34.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: other
View VinaPro plan
SSL
No
25 plans from $10.00 to $1,172.50
Under $4 No No
Under $8 No No
Over $10 No

ESSENTIAL SSL

$17.50 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View ESSENTIAL SSL plan
Data Centers
2 of 6 1 of 6
North America Yes No
Europe No No
Asia Yes Yes
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 0 of 6
Live Chat Yes No
Phone Support Yes No
Email Support Yes No
Forum Support Yes No
Video guides No No
Knowledgebase Yes No
CMS support
5 of 9 0 of 9
WordPress Yes No
Managed Wordpress No No
Joomla Yes No
Drupal Yes No
Magento Yes No
Fantastico Yes No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 0 of 2
Windows/ASP.NET Yes No
Linux Yes No
Language Support
2 of 7 0 of 7
PHP Yes No
Java No No
Python No No
Node.js Yes No
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
3 of 6 0 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers Yes No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner