SoftLayer vs Arvixe

Comparison
Compared options Visit SoftLayer Visit Arvixe
Pricing
5 hosting plans 23 hosting plans
Starting price $25.00 / month $4.00 / month
Free domain No Yes
Coupons No No
User Ratings
1.9
1.9
Reliability 2.0
1.5
Pricing 1.5
2.5
User Friendly 2.0
2.0
Support 1.5
1.5
Features 2.0
2.0
User Reviews
11 reviews 193 reviews
Latest positive review
Perfect support and reliability for many years :)
Kostas Dakanalis,
9.6
Top hosting company for real online business !!!
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Latest negative review
Softlayer is no longer a good hosting solution. Save yourself the headaches and avoid them.
Ty Roden,
3.6
Softlayer used to be a good company to have for hosting. Little by little it has become less support and more fees - everywhere. They just closed a datacenter in Dallas - they sent out migration emails to people saying that s... More ervers were being migrated. Not very clear.
They literally turned off all servers in that datacenter even if you were a paying client, and proceeded to flat delete all data. If you missed the email, tough. I have spoken with others that were affected by this, same response. " We will give you 2 free months of service, but your data is gone ". Considering that these servers were virtuals, they could have literally just migrated the files to operational servers, instead they send emails, and just shut you off. Period. This is horrible and unprofessional. AVOID AT ALL COSTS.
Less
No Service only Lies
Glenn Gregory,
2.0
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technical Support staff is incompetent. Additionally, they do not read the messages... More that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month. Less
Shared Hosting
No
8 plans from $4.00 to $357.50
Under $4 No

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
Under $8 No

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan
Over $10 No

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan
VPS
1 plan from $25.00 to $1,439.00 4 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10

Custom

$27.60 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View Custom plan

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan
Dedicated Server
3 plans from $25.00 to $1,439.00 8 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10

Custom Single Processor

$158.00 / MO
  • Space: 500 GB
  • Bandwidth: Unlimited
View Custom Single Processor plan

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
Cloud Hosting
1 plan from $25.00 to $1,439.00 3 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10

Virtual Servers - Custom

$25.00 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View Virtual Servers - Custom plan

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
Data Centers
5 of 6 2 of 6
North America Yes Yes
Europe Yes No
Asia Yes Yes
Oceânia Yes No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides No No
Knowledgebase Yes Yes
CMS support
0 of 6 4 of 6
WordPress No Yes
Joomla No Yes
Drupal No Yes
Magento No Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
3 of 8 2 of 8
PHP Yes Yes
Java Yes No
Python Yes No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
2 of 3 1 of 3
MongoDB Yes No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
1 of 6 3 of 6
PayPal Yes Yes
Credit Card No Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner