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Arvixe vs Knownhost

Comparison
Compared options Visit Arvixe Visit Knownhost
Pricing
23 hosting plans 34 hosting plans
Starting price $4.00 / month $3.47 / month
Free domain Yes No
Coupons No 2 coupons
User Ratings
1.9
4.9
Reliability 1.5
5.0
Pricing 2.5
5.0
User Friendly 2.0
5.0
Support 1.5
5.0
Features 2.0
5.0
User Reviews
190 reviews 350 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Excellent service
Chito Acot,
10
The Tech support are very quick to address all the issues I encountered ever since. We’re talking about decade of continuous support. There are some tech details that I’m not familiar with, they will explain to you in detail... More s and even give you tech analysis of the issue. Less
Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Dreadful support - site down for 3 days
Tony Featherstone,
2.8
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... More stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Less
Shared Hosting
8 plans from $4.00 to $40.00 3 plans from $3.47 to $9.97
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan

Basic Shared Hosting

$3.47 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic Shared Hosting plan
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

Standard Shared Hosting

$6.47 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Standard Shared Hosting plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

Professional Shared Hosting

$9.97 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Professional Shared Hosting plan
VPS
4 plans from $40.00 to $100.00 10 plans from $5.00 to $100.00
Under $4 No No
Under $8 No

Entry Unmanaged VPS

$5.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Entry Unmanaged VPS plan
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

Entry Plus Unmanaged

$10.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Entry Plus Unmanaged plan
Dedicated Server
8 plans from $128.70 to $357.50 11 plans from $49.00 to $373.00
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

Dual Intel Xeon E5620

$49.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Dual Intel Xeon E5620 plan
Cloud Hosting
3 plans from $108.00 to $148.00 4 plans from $50.00 to $120.00
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan

Basic Cloud

$50.00 / MO
  • Space: 60 GB
  • Bandwidth: 2 TB
View Basic Cloud plan
Website Builder
No
2 plans from $5.98 to $9.98
Under $4 No No
Under $8 No

Entry Level WordPress

$5.98 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Entry Level WordPress plan
Over $10 No

Business Level WordPress

$9.98 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Business Level WordPress plan
Resellers
No
4 plans from $6.97 to $27.47
Under $4 No No
Under $8 No

Basic Reseller Hosting

$6.97 / MO
  • Space: 25 GB
  • Bandwidth: 800.05 GB
  • Panel: cpanel
View Basic Reseller Hosting plan
Over $10 No

Standard Reseller Hosting

$9.97 / MO
  • Space: 50 GB
  • Bandwidth: 1.17 TB
  • Panel: cpanel
View Standard Reseller Hosting plan
Data Centers
2 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia Yes No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support Yes Yes
Video guides No No
Knowledgebase Yes Yes
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 7 5 of 7
PHP Yes Yes
Java No Yes
Python No Yes
Node.js Yes No
Django No No
Perl No Yes
Ruby on Rails No Yes
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner