I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I installed a script and had problem with it. En.Rizal and the technical team helped me out of this difficult situation with dedication untill it was ...
resolved. I would like like to thank them very much. I have 3 other domains and website with Internet-webhosying.com. Throughout the years have helped me greatly. I would reccomend them very strongly. Thank you team, warm Regards, Dr.Mohan
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
I never met such a WORST hosting company ever. I have developed a cloud system which hosting in their multiple server. Some of the server was working ...
without any issue but not for all. When I send in the request to ask them fix it, they delay the issue for 3 days and come back to you without any proper explanation. What they told me was trying their best to troubleshoot but there is nothing wrong with the server and push the responsibility back to me. I do some screen capture to proof that same system is actually working well in server A but it's fail in server B. I request them to explain if they said this is nothing to do with their server. But the ignore my query and telling me to migrate all my hosting to the server which is working. I lost my confident on that. Below is their slogan :- "Management Note: Our goal is for 100% customer satisfaction." I think better change the slogan to " We will try our best to satisfy our customer. But if we fail to do so, that's reasonable due to our limited knowledge in managing cloud server".
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