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Arvixe vs HostGator.in

Comparison
Compared options Visit Arvixe Visit HostGator.in
Pricing
23 hosting plans 13 hosting plans
Starting price $4.00 / month $5.34 / month
Free domain Yes No
Coupons No No
User Ratings
1.9
2.8
Reliability 1.7
3.0
Pricing 2.3
2.7
User Friendly 1.8
2.8
Support 1.5
2.8
Features 2.0
2.7
User Reviews
190 reviews 20 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Superior quality VPS
Radhe P,
8.0
Have to admit that this quality is much better than GoDaddy's VPS. I mean the uptime is incredible and severs don't go down no matter what the time is..I am pretty sure they have a great mechanismto manage all this becasue ot... More herwise it would be very difficult these days.
Plus, support is really down with the guidebook. They know their stuff so well, you can get your queries resolved in minutes and also ..good response time.
Less
Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Worst hosting I have ever used.
Aneri Developers,
2.0
The worst hosting I have ever used. Don't buy hosting from host gator. Especially hosting in bulk for more than 1 year. I'm sure you will be not satisfied with their hosting. They have 45 days return policy. But what after 45... More days? I have purchased hosting for 2 years. Before purchase, I have asked their sales executive that my site will need hosting to handle the following things. I have mentioned my point. They told me that yes sir go with 2 years. You will not fetch any issues. After purchase, I have hosted 5 sites on hosting. For few months my all sites are running fine with good performance. Now 3 months passed. My server speed goes down day by day. My one site goes close. So it does not have any visitors. I have migrated my 2 big sites to another hosting in hope that my 2 sites get good performance. But nop. My 2 sites are not running smooth. Even sometimes the server is taking 20+ seconds to respond. I have tested in GTMetrix. I have reached host gator support. They told me that I need to optimize my website. I have done that. Again same issue. They now told me that I have to optimize my database. I have done that as well. But still the same issue. Now they told me that my website is reaching per hour database connection limit. No one has mentioned this thing while making a purchase. I have asked for all limitations but no one has mentioned this. Now they are saying to go with the VPS plan. What host gator want is, just when a customer buys hosting in bulk, after some time forces him to update to VPS by decreasing the current resources. Less
Shared Hosting
8 plans from $4.00 to $40.00 5 plans from $5.34 to $13.61
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
No
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

Hatchling Plan

$5.34 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Hatchling Plan plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

Business Plan

$10.15 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Business Plan plan
VPS
4 plans from $40.00 to $100.00 4 plans from $9.21 to $36.87
Under $4 No No
Under $8 No No
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

Level 1

$9.21 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Level 1 plan
Dedicated Server
8 plans from $128.70 to $357.50 4 plans from $6.90 to $10.10
Under $4 No No
Under $8 No

Basic Dedicated Server

$6.90 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Basic Dedicated Server plan
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

Elite Dedicated Server

$8.75 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Elite Dedicated Server plan
Cloud Hosting
3 plans from $108.00 to $148.00
No
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
No
Data Centers
2 of 6 2 of 6
North America Yes Yes
Europe No No
Asia Yes Yes
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
5 of 9 5 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes Yes
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
2 of 7 2 of 7
PHP Yes Yes
Java No No
Python No Yes
Node.js Yes No
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner