BigCommerce vs Arvixe

Comparison
Compared options Visit BigCommerce Visit Arvixe
Pricing
5 hosting plans 23 hosting plans
Starting price $29.95 / month $4.00 / month
Free domain No Yes
Coupons No No
User Ratings
1.6
1.9
Reliability 1.0
1.5
Pricing 1.0
2.5
User Friendly 2.0
2.0
Support 3.0
1.5
Features 1.0
2.0
User Reviews
1 review 193 reviews
Latest positive review No reviews yet
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Latest negative review
EXPENSIVE,they fall short in some features
Lauren Shivers,
3.2
If you plan to grow up your business, big commerce will charge you for your success. More sales, more charges. Another critical technical issue they have and they cannot resolve is the lack of drag and drop feature to sort it... More ems into each category, this is a KEY feature for stores with many items that need to be organized -displayed into different categories. in a fashion way. If you have an item that fits into 2 or more categories, the item will repeat the same position in those categories. cannot be arranged unless you start duplicating items. If you want to move up or down an item, you have to make a huge work on CSV format. Ridiculous. Another issue to take in the count is the lack of good apps, they do not offer the most popular. I think there are other good options out there before moving your e-commerce here and then face the issues. Once you grow up is hard to move. Less
No Service only Lies
Glenn Gregory,
2.0
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technical Support staff is incompetent. Additionally, they do not read the messages... More that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month. Less
Shared Hosting
3 plans from $29.95 to $299.95 8 plans from $4.00 to $357.50
Under $4 No

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
Under $8 No

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan
Over $10

Standard

$29.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Standard plan

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan
VPS
No
4 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10 No

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan
Dedicated Server
No
8 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10 No

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
Cloud Hosting
No
3 plans from $4.00 to $357.50
Under $4 No No
Under $8 No No
Over $10 No

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
Website Builder
2 plans from $29.95 to $299.95
No
Under $4 No No
Under $8 No No
Over $10

Standard

$29.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Standard plan
No
Data Centers
1 of 6 2 of 6
North America Yes Yes
Europe No No
Asia No Yes
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
6 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes No
Knowledgebase Yes Yes
CMS support
3 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento No Yes
Softaculous No No
PrestaShop No No
OS Support
0 of 2 2 of 2
Windows/ASP.NET No Yes
Linux No Yes
Language Support
0 of 8 2 of 8
PHP No Yes
Java No No
Python No No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
0 of 3 1 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No No
Payment Types Support
2 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner