Site5 vs Active24

Comparison
Compared options Visit Site5 Visit Active24
Pricing
13 hosting plans 0 hosting plans
Starting price $4.95 / month $0.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
2.3
Reliability 1.5
2.5
Pricing 1.5
2.5
User Friendly 1.5
2.0
Support 1.5
2.0
Features 1.5
2.5
User Reviews
168 reviews 11 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Standard Hosting with Everything You Need
John R.,
10
I just have their entry level hosting and it has been working perfectly for me. I have worked with other hosting companies before, and none of them are as good. If you want hosting based in the Czech Republic, make sure you... More look this one over and see if they have what you need. I think they will. Less
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
Our URL has been down for months
Sarah Brooks,
2.0
Royally messed up the transfer of our domain, putting in the name of the domain provider we were moving from as the holder at the central domain registry. Several months have passed, numerous phone calls and we still have no ... More website. Every time we think we are there, there is another hurdle to pass. They are woefully ill-equipped to deal with a company buying out another company and needing them to change administrative contacts etc. The whole process has been one of pain. Less
Shared Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan
No
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan
No
VPS
7 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan
No
Cloud Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Data Centers
4 of 6 1 of 6
North America Yes No
Europe Yes Yes
Asia Yes No
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 0 of 6
Live Chat Yes No
Phone Support Yes No
Email Support Yes No
Forum Support No No
Video guides Yes No
Knowledgebase Yes No
CMS support
4 of 6 3 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Softaculous No No
PrestaShop No No
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
2 of 8 1 of 8
PHP Yes Yes
Java No No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 1 of 6
PayPal Yes No
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner