A2 Hosting vs. ServerCheap.NET 2019

s an incredible decrease in loading times (we did purchase the additional Turbo Server option, I can say it's well worth the money).
Our clients are happy which is by far the most important factor for us, but as a developer, I'm loving the platform as well. I've found in the past that platforms that have a great number of built-in tools and services also tend to take control away from you - this is not the case with A2. On the other end, in the past, I've found that systems that allow a great amount of control usually gives you enough rope to hang yourself with - again not the case with A2. For example, rather than using their built-in scripts to install a WordPress site, I manually moved over one of our client's sites so that we could keep the same naming conventions used for our databases. Configuring FTP and a remote SSH connection was as easy as it should be. After changing our client's domain zone file I was pleasantly surprised to find that an SSL certificate had been automatically issued for the site. Great! Freedom where I want it, automation where I would rather pass - loving it.
Their support is unlike anything I've experienced before. I've been around the block, having used Microsoft Azure, Amazon Web Services and Google Cloud Platform in the past. These services definitely have different goals and features compared to A2, but their support looks like a joke in comparison. I'm used to having to pay for a support plan just to get an answer on the same day (AWS people know what I'm talking about). A2's support was free with my plan, and 7 out of the 9 responses came to me within an hour. On top of this, when I first joined the platform I had a variety of questions. Along with their quick responses, they juggled me between a number of specialists to quickly tackle questions on topics ranging from billing concerns to in the weeds technical.
On top of all of this, the price is fantastic. We've purchased the reseller hosting. We price our hosting for our clients to undercut the competition, but even so, we're still making a hefty margin. We started out by purchasing the wrong package as well, and there were zero gripes about giving us our money back after cancellation.

nother firm updates 10 min ns. How difficult it can be ns update. I can not get any answers.

harged twice by them (you can check the image in the link):
https://ibb.co/hrbRpn
So i decided to create a claim in Paypal, and it was approved, to revert one of the charges. Suddenly, i cannot access to my applications hosted in the VPS. I thought it was a maintenance window so i tried to access the management portal in servercheap.net. For my surprise, my account didn't exist.
Then, i contacted servercheap.net through his contact form, and half an hour later i got this email:
"Hello,
Your server has been deleted and your account closed. We do not do business with customer who open paypal payment disputes.
Regards
Nadya
Servercheap.NET Sales & Support
Like us on Facebook: https://facebook.com/servercheap.hosting
Follow us on Twitter: https://twitter.com/ServerCheapNET"
What kind of company is this? For filing a claim in Paypal they automatically deleted my server and my account, without considering the data i have there or applications. Why didn't they try to contact me first to solve the issue? If there was a misunderstanding i would happily reverted the claim or pay back if needed. This is the worst service i've received ever by a VPS company. I will never do business with them again. That's an unprofessional way to proceed. Delete customer information without letting customer know about it.