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Site5 vs 20i

Comparison
Compared options Visit Site5 Visit 20i
Pricing
13 hosting plans 16 hosting plans
Starting price $4.95 / month $6.62 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
4.2
Reliability 1.5
4.0
Pricing 1.5
4.0
User Friendly 1.5
5.0
Support 1.5
4.0
Features 1.5
5.0
User Reviews
156 reviews 4 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Great for resellers, amazing for customers
Catkin M,
9.2
I've been using 20i for about two years now when I started my web hosting business. 20i has been an amazing choice, support is fast friendly and professional. The pricing has always remained fair and the tools they offer for ... More customers and for web resellers are amazing. The custom built control panel is much better than cPanel or any other custom control panel I've encountered before, it's saved me hours a day from confused customers asking where to find options. I definitely recommend 20i Less
Latest negative review
Absolute Trash Fire (Avoid At All Costs!!)
Myles Brock,
2.0
So I assume by the general consensus of the reviews hear you've got the gist already, but I thought I'd add my 2 cents to the pile anyway.
Site5 was OK a few years ago when it had (limited) phone support but still had some i... More ssues (it's native Wordpress Installer didn't work for example). Since it sold out to EIG a while back however it's been in a state of steady decline. There's been too many issues to list of late but here's a small sample:
- Not updating PHP on my server leading to one of my websites getting hacked
- the "WHM" area where all websites are accessed being housed on a domain with an outdated SSL again leaving it vulnerable
- Charging me for things I didn't order
- The Live Chat box glitches out if there's more than one tab open
- Continuous price hikes with no warning
As such the service has become something I wouldn't wish upon my enemies. There are some aspects that I like such as (limited) access to Cpanel and Max Upload Filesize of 1000mb on websites however generally speaking I'd suggest people avoid this platform like the plague. I can only imagine that inertia is what's allowing them to retain whatever is left of their customer base but it seems like it's only a matter of the time before the sink ships altogether. Anyway, glad to be done with them!!
Less
Worst support in 20 years
Paul Mann,
4.4
I invested in 20i about 4 years ago and moved all my websites there - a mix of php / wordpress and .net / windows
They should not be advertising .net / windows hosting. I have a total of 17 support tickets regarding their win... More dows hosting, The last ticket has been open for nearly a year.
They have continually and constantly provided the worst windows hosting in my 20 years of developing. The .net website randomly goes down for hours on end with 503 errors. There is nothing I can do but rely on support ( it is and has been down as I write this for 7hours. )
There are no logs provided, restarting the app pool used to work, but not anymore. Each tech support engineer goes down a different path. The last engineer suggested a redirect issue in the .htaccess file.... its a .net website. it doesn't use the .htaccess file. suddenly, it will return online and the engineer will claim "a temporary issue with the database server" - or similar. The website ran perfectly on the previous host.
Their wordpress / php hosting has been fine. but should it have any problems I don't hold any hope for their support staff to be able to sort it.
I have lost clients because of hosting with 20i... so if you're looking for reliability, be warned.
Less
Shared Hosting
3 plans from $4.95 to $11.95 6 plans from $6.62 to $46.45
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan

Startup

$4.99 / MO
  • Space: 10 GB
  • Bandwidth: 49.97 GB
  • Panel: other
  • Number of Sites: 1
View Startup plan
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan

Premium

$8.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 2
View Premium plan
VPS
7 plans from $55.00 to $325.00 9 plans from $13.26 to $264.16
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

1 Core

$9.99 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View 1 Core plan
Cloud Hosting
3 plans from $20.00 to $36.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Resellers
No
1 plan from $46.45 to $46.45
Under $4 No No
Under $8 No No
Over $10 No

Reseller Hosting

$34.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Reseller Hosting plan
Data Centers
4 of 6 2 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes No
Oceania No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support No No
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
5 of 9 7 of 9
WordPress Yes Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop No Yes
Zen Cart No Yes
OS Support
1 of 2 2 of 2
Windows/ASP.NET No Yes
Linux Yes Yes
Language Support
2 of 7 7 of 7
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No Yes
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
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Second

Winner

Winner