I've been using 20i for about two years now when I started my web hosting business. 20i has been an amazing choice, support is fast friendly and professional. The pricing has always remained fair and the tools they offer for ... More customers and for web resellers are amazing. The custom built control panel is much better than cPanel or any other custom control panel I've encountered before, it's saved me hours a day from confused customers asking where to find options. I definitely recommend 20i Less

I invested in 20i about 4 years ago and moved all my websites there - a mix of php / wordpress and .net / windows
They should not be advertising .net / windows hosting. I have a total of 17 support tickets regarding their win... More dows hosting, The last ticket has been open for nearly a year.
They have continually and constantly provided the worst windows hosting in my 20 years of developing. The .net website randomly goes down for hours on end with 503 errors. There is nothing I can do but rely on support ( it is and has been down as I write this for 7hours. )
There are no logs provided, restarting the app pool used to work, but not anymore. Each tech support engineer goes down a different path. The last engineer suggested a redirect issue in the .htaccess file.... its a .net website. it doesn't use the .htaccess file. suddenly, it will return online and the engineer will claim "a temporary issue with the database server" - or similar. The website ran perfectly on the previous host.
Their wordpress / php hosting has been fine. but should it have any problems I don't hold any hope for their support staff to be able to sort it.
I have lost clients because of hosting with 20i... so if you're looking for reliability, be warned. Less