1&1 vs. KVCHosting 2019

ys the best plan for the money. Do your homework and compare details you will see 1&1 is actually a pretty good choice. Those with bad reviews are either just complaining like some people do, or they really don't know what they are comparing it to. Every company has a bad experience but I have proven to myself by doing my homework that 1&1 is the best choice for the money. There is better but some like rackspace start their smallest plans at over $700 monthly. Wow, that's too expensive for what I do, 1&1 is perfect for me. I host over 100 websites.

r web site development issues they provide excellent guidance and make us feel valued as a customer. Many thanks.

al and definitely not ethical or customer friendly.

ve a message, and you have less than a 5% chance that they will return the call. They only seem to respond to written trouble tickets, so if you can't login to your account for some reason you can't contact tech support. Our outgoing emails were bouncing back to us every month or so because the KVC servers were repeatedly put on black lists (for hosting too many spammers). KVC would swap some IP addresses and the problem would be solved until the next month. They had a disaster once where they deleted all accounts from one of their servers because they accidentally thought all the accounts were delinquent. It turned out that they didn't have any backups or they didn't want to pay to have the backups restored. Yes, we should have had our own backups, but we didn't because we had trusted KVC. We had to recreate everything. KVC agreed it was their fault, but they didn't offer us any compensation. This seems to be a very small company in Oklahoma (with maybe two or three people) that rents server space from somewhere, then sub-rents it to us. They contract their tech support to overseas firms whose workers have a limited understanding of English, which is probably why it's almost impossible to actually speak with anybody. Probably 95% of their positive reviews are written by a company shill -- in three years, we saw nothing close to what could be called "outstanding" service. Several times while troubleshooting problems, the tech support people deleted files from our account then denied doing it. Troubleshooting a problem can easily take six hours using their chat interface. We moved to another company as soon as our contract expired. We pay more than we did at KVC, but we've had no problems at the new company.