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1&1 vs Century Link

Comparison
Compared options Visit 1&1 Visit Century Link
Pricing
34 hosting plans 1 hosting plans
Starting price $0.00 / month $0.00 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
1.6
Reliability 1.5
1.6
Pricing 1.8
1.7
User Friendly 1.5
1.7
Support 1.4
1.5
Features 1.5
1.6
User Reviews
205 reviews 13 reviews
Latest positive review
Good platform for web hosting
Briana Garrett,
9.2
I find them very good platform to purchase web hosting services. I will surely recommend them with some other good options like Hostinger, Godaddy and Domainracer to make a best choice.
Retention Team
sharon weinreis,
10
After one and one half years I finally got a hold of an employee that really had customer service skills. The employee's name is Josh and his ID number is AB51320. I really want him to be honored by upper management for sendi... More ng a check that was due to me for over one and a half years. He followed thru with the correct departments and got the job done. I had experience with employees hanging up on me, telling me they didn't give that type of refund, and shutting down the communication on line. Please give Josh a raise-he makes up for the employees that are just at work to collect their pay checks, and don't plan on really helping the public..Thanks Josh Less
Latest negative review
Very bad service
Umida Djalalova,
2.4
Staff trained wrongly, they say lies, cheating on you constantly. I cannot get rid of this company now, they keep on attacking you with offers and don’t let go easy, putting additional charges, very annoying people, my nightmare!
Worst Customer Service Imaginable
Nicholas S. Casale,
2.0
Centurylink's customer service is so terrible that I would rather slam my fingers in a car door than have to call them. I recently tried to schedule an installation of Centurylink's internet service in my home. I had original... More ly scheduled the installation for a Wednesday, but promptly discovered that the Wednesday was not open. I thought it might not be too hard to fix the problem because the representative I'd been speaking to promised that he would send me an email with my customer number, and I could simply reply to that. I never received the email he promised, and thus did not have my customer number. So, I called Centurylink to get the installation date moved, it took forever to get a hold of a human being (their electronic system didn't have options to accommodate my particular problem), spoke with a representative, who then transferred me to a different representative, who then said that he had moved the appointment to Friday for me. Two days later, I received a call from Centurylink confirming with me that the appointment was moved. On the Wednesday in question, I received a call from someone working for Centurylink saying that he was ready to perform the install and was trying to get a hold of me. I cancelled the so-called "service," because I have no intention of paying $60 per month for the torture of having to deal with such utter incompetence and poor customer-service.
Worse yet, I had previously been a Centurylink customer once before (you'd think I would have learned my lesson). During my first time with Centurylink, they told me the monthly price was going to be one thing, then started progressively sending me larger and larger bills each month with no explanation for why they were so high. When I called customer service and managed to get through to someone they fixed it for me and promised that it would never happen again. It happened again. And again. I might not have cared much about the billing problems if it weren't for the fact that customer service was so impossible to get a hold of. I think this charlatan company banks on that, knowing that they can charge their customers extra and up to a certain point the customers would rather just pay the extra money rather than have to deal with Centurylink "customer service."
Bah! They should pay US for what we go through to deal with their customer service. I hope this company either goes through a massive overhaul soon or simply goes under like it should. It is rotten, and there aren't enough hateful words in the English language to express how low my esteem for this company really is. There are only two ways I would EVER sign on with Centurylink again: 1. If I was offered a MASSIVE discount to make up for their poor service, or 2. If they underwent the affore-mentioned overhaul and fixed the issues with their customer service.
Less
Shared Hosting
3 plans from $0.99 to $8.99
No
Under $4

UNLIMITED

$0.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: other
View UNLIMITED plan
No
Under $8

UNLIMITED PLUS

$4.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View UNLIMITED PLUS plan
No
Over $10

UNLIMITED PRO

$8.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View UNLIMITED PRO plan
No
VPS
5 plans from $4.99 to $29.99
No
Under $4 No No
Under $8

Virtual Server S

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Virtual Server S plan
No
Over $10

Virtual Server L

$9.99 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View Virtual Server L plan
No
Dedicated Server
12 plans from $0.00 to $299.99
No
Under $4

A8i

$0.00 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View A8i plan
No
Under $8 No No
Over $10

L4i

$39.99 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View L4i plan
No
Cloud Hosting
14 plans from $9.99 to $354.99 1 plan from $0.00 to $0.00
Under $4 No

Managed Hosting Services

$0.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Managed Hosting Services plan
Under $8 No No
Over $10

Cloud Server M

$9.99 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Cloud Server M plan
No
Data Centers
3 of 6
North America Yes
Europe Yes
Asia No
Oceania Yes
South America No
Africa & Middle East No
Support Services
5 of 6 3 of 6
Live Chat No No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
7 of 9 0 of 9
WordPress Yes No
Managed Wordpress Yes No
Joomla Yes No
Drupal Yes No
Magento Yes No
Fantastico Yes No
Softaculous No No
PrestaShop Yes No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
6 of 7 0 of 7
PHP Yes No
Java Yes No
Python Yes No
Node.js No No
Django Yes No
Perl Yes No
Ruby on Rails Yes No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 1 of 6
PayPal Yes No
Credit Card Yes No
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
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Winner