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Tata Communications Launches GlobalRapide As A Managed UCaaS

Global digital ecosystem enabler, Tata Communications, unveils Tata Communications GlobalRapide, an end-to-end managed unified communications-as-a-service (UCaaS). Tata Communications logo

Tata Communications is a global digital ecosystem enabler, a part of the Tata Group. It powers today’s fast-growing digital economy in more than 190 countries and territories. The company assists enterprises around the globe in their digital transformations by delivering collaboration and connected solutions, core and next-gen connectivity, cloud hosting and security solutions, and media services.

Tata Communications serves 300 Fortune 500 companies and connects businesses to 80% of the world’s cloud giants. Fast forward, the provider carries 30% of the world’s internet routes.


By providing this innovative UcaaS solution, Tata Communications will become a one-stop-shop, addressing all global businesses’ digital, cloud-first unified communications requirements.

The Tata Communications GlobalRapide will allow enterprises to deliver digitally advanced, sophisticated, and intelligent collaboration experiences to employees. Businesses will identify the proper collaboration platforms, simplify migration, manage robust enterprise-grade communications, end-to-end visibility, monitor, and report collaboration solutions.

GlobalRapide by Tata Communications is augmented with SaaS (Software as a Service) platform-based strategy, training, and insights capabilities. Thus, it will provide businesses with usage analysis of their collaboration tools, maximizing service adoption.

Furthermore, the cloud-based, secure collaboration solutions will improve businesses’ visibility and control over their unified communications infrastructure. Consequently, they will be able to maximize their digital collaboration strategy’s value.

Mysore Madhusudhan, who serves the role of Executive Vice President, Collaboration and Connected Solutions, at Tata Communications, had the following to say:

“Effective collaboration strategy is the bedrock of a productive enterprise ecosystem. In a recent survey, 45% of global enterprises acknowledged that the right collaborative tools and systems are critical to manage the risk of employee burnout as well as support new ways of working. As enterprises embark on their digital transformation journeys, Tata Communications GlobalRapide removes the complexity of different platforms to deliver consistent experiences for global users with scalability and ease of management for the organization. We are encouraged by the initial response from Tata Communications GlobalRapide customers who cite simplified end-to-end integration, control, and visibility in a single pane of glass as key benefits they are experiencing in their ecosystems.”

The COVID-19 pandemic has caused enterprises to lean towards digital transformations, thus, increasing the demand for advanced unified communications services. Businesses needed to support their hybrid working models and investing in robust digital architectures was an attractive way to do so.

According to IDS forecasts, the UCaaS market will grow at 9.3% CAGR from 2020 to 2025. Tata Communications believes it’s in an excellent position to provide cloud-based, smart, efficient, and secured unified communications solutions for companies worldwide. The provider is equipped with a worldwide connectivity infrastructure, local knowledge, and regulatory compliance.