Yahoo! Small Business Reviews and Expert Opinion

Based on 86 user reviews in 2 languages
2.7
POOR

Customer score for Yahoo! Small Business

  • Reliability
    2.7 / 10
  • Pricing
    3.2 / 10
  • User Friendly
    2.6 / 10
  • Support
    2.5 / 10
  • Features
    2.6 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Write a Review on Yahoo! Small Business

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Lou Rodriguez
United States
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support6
  • Features2
4.0

Change from Yahoo Hosting to Aabaco Sucks

I have been a Yahoo Hosting for about 15 years and have had very few problems; I have multiple sites hosted by them. The change to Aabaco has been a nightmare. Whenever they want you to effect a change they make it hard for you to...Read More
James Mc Gourty
United States
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features2
3.6

Sitebuilder will not work with Win XP period.

Had Yahoo Site-builder for years worked fine. Abaco took over, their site-builder will not work with Win-XP.
Can't upgrade OS because Dell wont take newer Win-OS. Dell PC works fine for everything else.
If you are committed to Win-XP OS , look elsewhere for web host.
Lauren Lauren
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Please choose ANY other business!!

Service used: Shared
This company has gone down the drain. I typically do not respond to bad customer service, and frankly I have never experienced this type of unorganized business before, it is simply amazing. I had a problem they told me $95.88 wou...Read More
carin berger
United States
  • Reliability2
  • Pricing2
  • User Friendly4
  • Support2
  • Features4
2.8

terrible service

There are no human beings available to help with anything. Don't do it you'll be sorry. Phone numbers are obsolete and very hard to find. They are good at taking your money only..... I didn't put up a website and they auto payed themselves never sending a bill or receipt
Carol Clark
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

HORRIBLE SERVICE!

If you could talk to someone to get things solved, it might be worth it. Even THAT is a major effort that you can spend an entire morning on - you can't just talk to someone and give them you id. Instead (I've yet to figure this o...Read More
1 16 17

Typical Yahoo! Small Business Prices

Service Monthly Price Range
Shared Hosting $3.75 - $299.00 6 plans
The Services & Prices are taken from smallbusiness.yahoo.com

Yahoo! Small Business Expert Review 2020

Written by: Michael Lavnduski

Yahoo! Small Business Rating

  • Reliability
    7 / 10
  • Pricing
    6 / 10
  • User Friendly
    7 / 10
  • Support
    8 / 10
  • Features
    9 / 10
7.4
Rated by Michael Lavnduski

Expert Overview

A once great service seems to be going down hill

Yahoo! is one of the biggest internet companies in the world so one might expect that they would make sure all their lines of business are operating properly.  Sadly, while the web hosting service was actually quite good back in 1999 when they bought it, it has been allowed to go down hill since then.

They are focused just on providing their services to small businesses, and they only offer shared hosting services.  Their e-commerce platforms, which was once what attracted many people to the services, has now become unstable and outdated.  In fact, Yahoo! made a lot of headlines back in 2007 because their hosting and e-commerce platforms experienced lots of outages on 'Cyber Monday' costing their customers a lot of money.

If you are just looking for a simple web hosting company and you like the idea of being associated with a major internet company like Yahoo!, you may be ok with this option.  For most individuals and businesses, however, you can find a much better service for a lower price.

Uptime & Reliability

Overall a stable hosting service but vulnerable to traffic spikes

Sites hosted on Yahoo! Small Business web hosting are generally going to be stable without any major problems.  One issue, however, is that since they are focused on small businesses, the entire hosting operation is vulnerable to traffic spikes.

Holiday shopping spikes, for example, will hit many of the sites they host, which can end up slowing everyone down or even causing outages.  This type of thing tends to happen at the worst times, since the businesses need their site up during busy times more than ever.

Features

Some nice little Yahoo extras

This is one area where this hosting platform actually has some nice things to say about it.  Since it is owned by Yahoo!, you actually get access to some of the great services that they provide.  Sadly, most of them are limited only to the middle and higher end hosting packages.

You'll get their site builder program, and a lot of free templates to choose from.  You'll also get access to forms, maps, a photo gallery, a variety of free PayPal buttons, assistance with social media, integrated video and/or audio players and more.  You can even use the Yahoo! SEO tracker and reporting system.

All of these combined can be quite attractive for someone who wants all their hosting and site management to be combined into one place.

Support

Great self-help but little live support

Yahoo! has an extensive library of different guides, manuals and other resources that you can use to learn more about hosting and fix some problems you'll have.  When you search for just about any error or question you have, you'll likely get dozens or even hundreds of results.  Unfortunately, this can sometimes make it confusing to figure out which one you actually need.

They do offer 24/7 live telephone and email support, but many report long hold times and the support doesn't always fix the problem right away.

Pricing

Prices are higher than they should be for the services you get

Yahoo! web hosting really only offers three differnet options, all of which are a form of shared hosting.  Despite this, their prices are still higher than most other dedicated hosting companies.  You can save money (or add to your bill) based on some of the features or special deals they offer, but this seems to just be confusing more than any type of actual price improvement.

 

Summary

Some nice features but overall not the best hosting option

Yahoo! web hosting does offer some nice features that will be attractive to many people.  In addition, since they have one of the most recognizable names in the industry, it will likely be around for a very long time (though they could sell this line of business at some point).  Despite some nice perks, this is not really a great hosting option for most people or businesses.

Pros:

  • Backed by Yahoo!
  • Access to many Yahoo! services
  • Generally reliable
  • Great self-help systems

Cons:

  • Services have been going down hill for years
  • Little live support
  • Prone to outages during high traffic days
Read the full expert review Visit Yahoo! Small Business See plans & pricing

Yahoo! Small Business Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB 1 TB $3.75 2.6
500 GB 5 TB $5.99 2.3
Unlimited Unlimited $8.99 2.6
Unlimited Unlimited $29.00 2.1
Unlimited Unlimited $79.00 2.0
Unlimited Unlimited $299.00 2.7
Submit a Yahoo! Small Business Coupon

Server Locations

United States

Yahoo! Small Business doesn't suit your needs?

Check Similar Hosting Companies:
1202 reviews
From $3.92 / month
718 reviews
From $3.29 / month
194 reviews
From $3.47 / month

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now