WebHostingPad Reviews and Expert Opinion

Based on 121 user reviews in 3 languages
8.1
GREAT

Customer score for WebHostingPad

  • Reliability
    7.9 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    8.1 / 10
  • Support
    8.2 / 10
  • Features
    8.1 / 10

Detailed Scores / Summary

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Steven Feldman
Steven Feldman
United States
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features4
3.2

Surprise Billing from WebHostingPad without Notification

Service used: Shared - Power Plan
WebhostingPad billed my credit card for a 3 year web hosting automatic renewal. I did not know that this billing would happen. Their policies state that I was to receive e-mails 30 days before the renewal and 7 days before the r...Read More
WebHostingPad
Hello,

I'm sorry you had a negative experience with our company. Hosting accounts are set to automatically renew to prevent interruptions of service. This was covered in the terms of service you agreed to when you signed up.

...Read More
STEVEN FELDMAN
STEVEN FELDMAN
All of my e-mail information was up to date and you had it. I always check my inbox primary folder, my social folder and my promotions folder. I find it very strange that after my credit card was charged, every e-mail that you s...Read More
WebHostingPad
We do have records in our system of all notifications/emails sent to your account. These logs show the date and time the emails were sent, as well as the content of the emails themselves. Due to privacy concerns, this is the most ...Read More
Jal (Steven) Feldman
Jal (Steven) Feldman
My e-mail server is GMAIL and that is about as mainstream as you can get. I suggest that you take responsibility for my experience - which is that I was tricked into paying for a renewal that I did not want and that I would have ...Read More
Steven J Feldman
Steven J Feldman
One more thing to add: the yearly Domaine Renewal notices (for about $15) have never gone to spam. Your explanations do not add up. Why would not 1 but 2 reminder e-mails fail to show up in my in-box to notify and remind about a $200 renewal?
STEVEN FELDMAN
STEVEN FELDMAN
You should be and should have been doing the following considering the possibility for the problem I had ...... the info below is copied from the beginning of an online article about how to make sure your e-mail gets read:

"Has...Read More
fernando nilo
fernando nilo
Brazil
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Bad customer relationship

Service used: Shared - Power Plan
I payed for more than 10 years of hosting plan, and now when I want to change the hosting, they asked me to pay U$70 for backup, I didnt agree so they deleted the files. Its Not a trust company
WebHostingPad
Hello,

I'm sorry you had a negative experience with our company.

Please note that you are able to take backups of your account for free at any time while it is active. Unfortunately your account had been suspended for being...Read More
Sam McCreedy
Sam McCreedy
United States
  • Reliability8
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.2

Overall, pretty good host I think

Service used: Shared
I've been using them for quite a few years...at least over a decade now. Many years ago, when I first opened my account with them, I chose them based on price. To be honest, back then, I wasn't crazy about the customer support, ...Read More
Stephen Strategos
Stephen Strategos
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Excellent, reliable hosting for 13 years.

Service used: Shared - Power Plan Plus
I have been using WebHostingPad for over 13 years and had near perfect reliability. On the few occasions I have had a question or technical issue that I needed resolved, there has always been a knowledgeable technical support rep...Read More

Typical WebHostingPad Prices

Service Monthly Price Range
Shared Hosting $1.99 - $5.99 5 plans
VPS $29.95 - $49.95 3 plans
The Services & Prices are taken from www.webhostingpad.com

WebHostingPad Expert Review 2021

Written by: Eliran Ouzan

WebHostingPad Rating

  • Reliability
    7 / 10
  • Pricing
    9 / 10
  • User Friendly
    7.5 / 10
  • Support
    6 / 10
  • Features
    9 / 10
7.7
Rated by Eliran Ouzan
Expert

Overview

WebHostingPad: Exciting Features for Small-to-Medium Websites

WebHostingPad hosts more than 300,000 domains worldwide. They offer their clients 99.9% uptime, solid hardware, lots of exciting tools, and a decent set of unlimited options: web storage, bandwidth, domains, MySQL database amounts and email accounts. The pricing policy can be as low as $1.99/month.

Why Choose WebHostingPad?

  • Important unlimited features
  • Intensified security
  • Low prices
  • Stable 24/7 Support

Want to know if WebHostingPad is right for you?

Let's check it out.

Uptime & Reliability

Questionable Uptime, Good Security

Just like many other companies, WebHostingPad promises that your project will run well 99.9% of the server functioning time. The analysis of their own website shows they're 99.98% online. This is quite a good result. However, a quick glance through any user forum will reveal that 40% of user reviews complain about the regular downtime and just as many users complain about unexpected suspensions. While they promise a compensation in case of long offline periods, there is no way to verify the claim.

Site security comes through the use of extra-secure datacenters located in Chicago, safe hardware, 24/7 server monitoring, and regular backups. Generally, WebHostingPad appears trustworthy.

Features

Plans Stuffed with Great Features

As mentioned, WebHostingPad has a nice set of unlimited features, includin bandwidth, disk space, MySQL databases, email accounts, hosted domains. All these are available without any limits; however, the fine print indicates that you will need to telephone the company to request more bandwidth as the need arises. It is always a good rule of thumb to go over the fine print very carefully when purchasing any hosting plan.

You also will get a free domain name, a website builder, and about $200 for marketing. The package looks really appealing, especially if you need to stick to a budget.

It is also worth pointing out that WebHostingPad has strong script support, great security scanners, and free customized error pages. However, you should bear in mind that many important tools like eCommerce widgets, SSL certificate, advanced spam filters, or advanced web stats are available only in the more expensive Power Plan Plus offers—which cost almost twice as much.

Feature Description
Disk Space You get unlimited hard-drive storage with each and every WebHostingPad plan.
Bandwidth You must call and request more bandwidth as the need arises.
Website Builder Their own free website builder is included into every plan.
Email Accounts No limits for emails and many related services. Webmail client is also included.
Shopping Carts Only OS Commerce Shopping Cart available through the more expensive package.
Stats Log files and website stats for everyone. Advanced stats are available for Power Plan Plus clients.
MySQL databases No limits for MySQL databases — host as many as you need.
FTP Account Can be managed through cPanel. I haven't found any info regarding limits.
Multiple Domains Yep, no limits again! This is specially great if you want to host several websites at once.

Support

Quick Responses

The support center of WebHostingPad seems to offer everything you may need: 24/7 live chat, email support, and phone lines. Many materials are also available for self-study. However, there are no educational videos, which could have been more convenient for some.

Additionally, many users complain that while customer support has a fairly fast response time, the quality of the actual support varies from par to poor.

  • 24/7 live chat
  • Toll-free phone number
  • 24/7 email support
  • Decent knowledge base
  • Poor News page
  • No blog or forum
  • No video tutorials
  • Poor support quality

Pricing

Nice Discounts for 2-Year Purchases

The pricing policy of WebHostingPad is decent. You can get a good set of features for the moderate price of $3.99. However, there's a really good way to save some cash: if you make a 2, 3, 4 or 5-year purchase, your discounts may reach 50%.

You will see some additional offers during the signup process, so make sure to look closely and avoid the extra costs. However, the extras they offer are quite nice if you need them. You can get domain privacy and faster hard drives for only 2$/month, so if you'd like to enable these services, don't hesitate. Don't forget about the 30 day money back guarantee offered by WebHostingPad.

User Friendly

Capable Datacenter

This web host's packages include cPanel, which is one of the most popular control panels for efficient web hosting management. It includes important tools to help you create and maintain a good website for your needs.

The actual WebHostingPad website is also quite convenient: the signup process is easy and all of the functions that you need are always at hand. However, many important features that will improve your website's user-friendliness are available only with the more expensive packages.

Summary

WebHostingPad is a solution for small-to-medium web projects. They offer you a great set of features and fantastic discounts for multi-year purchases. However, don't forget that they only have Shared and VPS plans, so if you make long-term orders these packages may turn out to be less than enough for your project in a couple of years.

Pros

    • Endless bandwidth, storage, etc.
    • Impressive support and security
    • Attractive prices
    • $200 Marketing bonuses
    • Free domain name included

Cons

      • Self-study materials could be better
      • Possible extra fees during sign-up process
      • Only Shared and VPS packages
      • Site maintenance drags uptime down
      • Unexpected suspensions
      • Poor support quality
Read the full expert review Visit WebHostingPad See Plans & Pricing

WebHostingPad Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Power Plan Unlimited Unlimited $1.99 7.8
Power Plan Plus Unlimited Unlimited $4.99 9.4
WordPress Basic Unlimited Unlimited $2.99 9.0
WordPress Pro Unlimited Unlimited $3.99 8.1
WordPress Premium Unlimited Unlimited $5.99 5.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Beginner 20 GB 1 GB $29.95 8.1
Professional 80 GB 2 GB $34.95 9.6
Premium 160 GB 4 GB $49.95 8.1
A Free Domain is included when purchasing any hosting service from WebHostingPad
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Refund & Cancellation Policy

  • 30 day money back guarantee
  • Full refund on all Web Hosting plans if you cancel your account within 30 days of the activation of your account for any reason

    • The following services do not qualify for the 30 Day Money Back Guarantee
    • account renewals
    • additional items and services
    • domain name registration

See the complete and updated policy by WebHostingPad: http://www.webhostingpad.com/guarantee.html

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