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4.1
Good
  • User Friendly
    4.1
  • Support
    4.1
  • Features
    4.0
  • Reliability
    4.0
  • Pricing
    4.2
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WebHostingPad Reviews and Expert Opinion

Pricing Range

Shared Hosting $1.99 - $5.99
VPS $29.95 - $49.95

Data Centers

Kim Greenwood

Pinned Review

Kim Greenwood,
4.8
I have been with WebHostingPad for about 6 years and their service has improved to an excellent standard from a few years ago. I currently have 3 hosting plans with them and have had others in the pas...Read Moret. Support requests are handled very quickly and I have never had an unresolved issue. No issues with uptime. Highly recommend!Less

Reviews

Jennie L
Jennie L from Norway,

Awful webhost

1.0
The tales I could tell of this company...

First of all, I've been with webhostingpad.com for a number of years and I have experienced the exact same thing as Angry J, Joe B, total mess and others under here.

1. Very poor upt...Read Moreime
First of all, their uptime is not at all what they advertise and it has grown increasingly worse over the years. I ran a webshop on my main domain and in the end it was down at least once a week. I think they reduced their server capacity over time, because things just got worse and worse, not better and better.

2. Technical support lie about downtime and other issues
Their support personnel lie about technical issues. They will not admit that your website has been down at all. Normally, they just wait with responding until they fix the issue backend, and they they write back innocently "it looks fine with us. Please reload." And then of course they have fixed the issue. The same applies to change of servers, changes of domain settings, unwanted upgrades and similar. They will deny that it has happened unless and until you present them with hard evidence.

3. Blacklisted servers and email addresses
Most of the time while I was at webhostingpad.com the emails would be refused by yahoo and AOL recipients. Sometimes even gmail. Their servers were blacklisted all the time. I just assumed that most of their other customers were spammers.

4. Server breakdowns - loss of data
Expect sudden server breakdowns. This happened several times, but the worst time was in 2019, when the server my domains were hosted on broke down and webhostingpad.com suddenly moved all the domains to a new server. There was no prior warning and they did not take backups first. They managed to recover most of the domains from 2 year old backups, but no changes over the past 2 years were ever recovered and I had to reinstall everything myself. Some websites were also lost for good.

5. Shared servers with very limited server capacity
Webhostingpad.com have very low server capacity and especially strict CPU limitations. This problem has become worse over the years. I run an small webshop with a wordpress/woocommerce installation on it, with a couple of hundred visitors per day, and in 2020 this has become too much for webhostingpad.com. In the end they demanded that I either restrict geographic access to the website (in fact they just locked almost all countries out without asking me) or move the website away, citing CPU 'abuse'. According to their more recent TOS, you as a customer are only 'allowed' to use 10 % of the available CPU capacity on their server at any time. The problem is of course that you as the website owner cannot control sudden spikes in CPU (since you do not control how many people visit your website throughout the day) - whereas it would be easy for for webhostingpad.com to just limit each account's CPU usage. But they won't do that.

6. Very very very poor customer service - like, weaponsgrade poor
When I told webhostingpad.com that I would not allow geographical restrictions to access to my website, they just took down the website. This caused a loss of all sales and a heavy hit search-engine wise. In addition, it caused all emails associated with the website to stop working, so I was not able to answer emails from my customers and - even more importantly - not able to transfer the domain away, since I needed access to one of the domain email accounts to complete 2-step verification to access my ordinary registrar. Whatever you do - never register an important domain with webhostingpad.com.

I sent countless emails to their customer service asking them to at least give me access to the email accounts. However, one of the admin people was so angry because I had refused the geographical restrictions to my website (I sell products globally, so i could not agree to that) that he refused to answer any more emails. He also refused the others to answer my emails. In the end he started deleting tickets in webhostingpad.com's admin panel. Desperate as I was to move both the domain and the website away from them they refused the necessary help.

In the end I had to register a new account with another registrar using an independent email address and transfer the domain to that account. Then webhostingpad.com refused to expedite the transfer their end, so I had to wait for the required 5 days to get the website up and running again - this was in one of my best sales months throughout the year. I lost significant amounts of money.

Conclusion: If you are a spammer with no need for uptime or visitors, this may just be the webhost for you. However, if you run a legitimate business, expect endless trouble. I do not even think webhostingpad.com are able to host ordinary websites with visitors any longer now in 2020. Their server limitations seem to have gone through the roof. I would never have stayed so long with them if I had not abhorred the idea of moving my websites so much. And whatever you do, don't keep a domain that is important to you with them. You may just lose it and you may definitely lose the website on it.
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Linda Ros
Linda Ros from Iceland,

They lost 16 years of data

1.0
Their SQL raid unit became corrupt during a weekly raid verification.

I lost all my sql databases.

All my websites.

The oldest one was since 2004.

Last year they migrated servers. The databases got corrupt. They had a ...Read Morebackup then though.

They say my data wasn't backed up because it was over 1 GB, their plan says they back up 3 GB.

How about warning people and offer them to add on a backup plan?!

Now, everything is lost.
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WebHostingPad
WebHostingPad,
I'm sorry you had a negative experience with our services. Unfortunately despite efforts to protect against data loss, errors like this can still occur and cause problems for our users. We do take weekly backups for this reason, b...Read Moreut due to space limitations we have a cap on the account size for our emergency backups.

This is generally why we recommend users keep their own backups, especially if they are managing multiple sites or a lot of data. We also offer our Premium Backup Service for similar reasons, which bypasses the 3GB limit and ensures a backup will be available if users do not keep their own backups. We do recommend this service in the order form and client area.

I apologize that we were unable to find a solution in your case, but we cover data loss in our terms of service you agreed to upon sign-up (https://www.webhostingpad.com/terms/) and recommend users follow the 3-2-1 backup rule as general best practice.
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LAWRENCE F. GAGARIN

Hassle Free * Reliable Support * Quick Responder * Trust Worthy * Convenient Source * from struggle to ease

5.0
I have been struggling for 3 days and 2 nights just to find answers to all of my queries. I tried asking my friendly google but it redirects me to forums and blogs. I read and read but never find a straight forward answer to solve...Read More my frustration about how to setup and configure webhosting server until I decided to send ticket to webhostingpad.com and directly talk to their admin. I was amazed thou we had different time zone, the dude response to my emails so quick and everytime I asked he was right there will reply you in no time WOW!

Big big thanks to the admin I really appreciate your presence your doing a great job and you didn't hesitate to answer tons of questions.

My 5 years of subscription will end next year 2018. I will renew my subscription for another 5 years ^_^ so blessed to have you guys.

THANK YOU SO MUCH
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DAN F
DAN F from United States,

DO NOT USE THIS COMPANY

1.0
DO NOT DO BUSINESS WITH WEBHOSTINGPAD. THEY ARE A TERRIBLE COMPANY TO DO BUSINESS WITH> THEY DO NO HONOR THEIR SERVICE CONTRACTS, WILL TAKE YOUR MONEY WITH NO RECOURSE OR MEANINGFUL SUPPORT.
WebHostingPad
WebHostingPad,
I'm sorry you had a negative experience with our company. I can assure you that we abide by the terms set forth in our Terms of Service. The terms also cover multiple avenues of recourse regarding your payments and services, inclu...Read Moreding our 24/7 support which you are able to access via email, live chat, or phone. I don't know the details of your situation since you have not stated, but I can assure you that we follow our own Terms of Service and Billing Policy, and that multiple avenues of support are available to you should you require assistance with your services or payments. You are welcome to contact us at any time to discuss any issues you might have experienced.Less
rick morgan
rick morgan from United States,

These guys are the best in the business. Bar none!!

5.0
Beyond offering the most competitive rates I've found - and I searched high and low - I just experienced their excellent and immediate customer service. What a find!
Hector Salazar
Hector Salazar from United States,

STAY AWAY

1.0
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service ...Read Moreis down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.Less
Harry L
Harry L from Canada,

Stay away, never sign up with them

1.0
Webhosting Pad is the most terrible hosting company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refun...Read Mored guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down.
After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
Webhosting Pad is the most terrible hosting company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
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WebHostingPad
WebHostingPad,
Hello Harry

I'm sorry to hear about your experience. The reason your account was suspended is because you disputed the payment with PayPal.

We do offer unlimited hosting space. As outlined in our terms of service that you agree...Read More to when signing up, we have disk space quotas on each account that starts at 10GB. If you find you're using up most of your disk space and need more we will increase it free of charge. This allows us to make more efficient use of the server's disk space because the vast majority of customers will never reach that initial 10GB quota.

I'd be happy to have a member of our support team work with you to make sure that your account is running up to your standard. We, of course, want to make sure your website is available and running efficiently at all times.
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Natasha
Natasha,
I agree with you , i have exactly the same problems with them.....sick and tired ..so i am paying somone now to move my site to another host provider....very embarrassing and lost credibility with my clients
Kim Greenwood
Kim Greenwood from Canada,

Excellent Host!

4.8
I have been with WebHostingPad for about 6 years and their service has improved to an excellent standard from a few years ago. I currently have 3 hosting plans with them and have had others in the past. Support requests are handle...Read Mored very quickly and I have never had an unresolved issue. No issues with uptime. Highly recommend!Less

Expert Review

Eliran Ouzan
Eliran Ouzan
Hosting Expert

Overview

WebHostingPad: Exciting Features for Small-to-Medium Websites

WebHostingPad hosts more than 300,000 domains worldwide. They offer their clients 99.9% uptime, solid hardware, lots of exciting tools, and a decent set of unlimited options: web storage, bandwidth, domains, MySQL database amounts and email accounts. The pricing policy can be as low as $1.99/month.

Why Choose WebHostingPad?

  • Important unlimited features
  • Intensified security
  • Low prices
  • Stable 24/7 Support

Want to know if WebHostingPad is right for you?

Let's check it out.

7.7
Good
Rated by Eliran Ouzan
  • User Friendly
    7.5
  • Support
    6
  • Features
    9
  • Reliability
    7
  • Pricing
    9

Uptime & Reliability

Questionable Uptime, Good Security

Just like many other companies, WebHostingPad promises that your project will run well 99.9% of the server functioning time. The analysis of their own website shows they're 99.98% online. This is quite a good result. However, a quick glance through any user forum will reveal that 40% of user reviews complain about the regular downtime and just as many users complain about unexpected suspensions. While they promise a compensation in case of long offline periods, there is no way to verify the claim.

Site security comes through the use of extra-secure datacenters located in Chicago, safe hardware, 24/7 server monitoring, and regular backups. Generally, WebHostingPad appears trustworthy.

Features

Plans Stuffed with Great Features

As mentioned, WebHostingPad has a nice set of unlimited features, includin bandwidth, disk space, MySQL databases, email accounts, hosted domains. All these are available without any limits; however, the fine print indicates that you will need to telephone the company to request more bandwidth as the need arises. It is always a good rule of thumb to go over the fine print very carefully when purchasing any hosting plan.

You also will get a free domain name, a website builder, and about $200 for marketing. The package looks really appealing, especially if you need to stick to a budget.

It is also worth pointing out that WebHostingPad has strong script support, great security scanners, and free customized error pages. However, you should bear in mind that many important tools like eCommerce widgets, SSL certificate, advanced spam filters, or advanced web stats are available only in the more expensive Power Plan Plus offers—which cost almost twice as much.

FeatureDescription
Disk SpaceYou get unlimited hard-drive storage with each and every WebHostingPad plan.
BandwidthYou must call and request more bandwidth as the need arises.
Website BuilderTheir own free website builder is included into every plan.
Email AccountsNo limits for emails and many related services. Webmail client is also included.
Shopping CartsOnly OS Commerce Shopping Cart available through the more expensive package.
StatsLog files and website stats for everyone. Advanced stats are available for Power Plan Plus clients.
MySQL databasesNo limits for MySQL databases — host as many as you need.
FTP AccountCan be managed through cPanel. I haven't found any info regarding limits.
Multiple DomainsYep, no limits again! This is specially great if you want to host several websites at once.

Support

Quick Responses

The support center of WebHostingPad seems to offer everything you may need: 24/7 live chat, email support, and phone lines. Many materials are also available for self-study. However, there are no educational videos, which could have been more convenient for some.

Additionally, many users complain that while customer support has a fairly fast response time, the quality of the actual support varies from par to poor.

  • 24/7 live chat
  • Toll-free phone number
  • 24/7 email support
  • Decent knowledge base
  • Poor News page
  • No blog or forum
  • No video tutorials
  • Poor support quality

Pricing

Nice Discounts for 2-Year Purchases

The pricing policy of WebHostingPad is decent. You can get a good set of features for the moderate price of $3.99. However, there's a really good way to save some cash: if you make a 2, 3, 4 or 5-year purchase, your discounts may reach 50%.

You will see some additional offers during the signup process, so make sure to look closely and avoid the extra costs. However, the extras they offer are quite nice if you need them. You can get domain privacy and faster hard drives for only 2$/month, so if you'd like to enable these services, don't hesitate. Don't forget about the 30 day money back guarantee offered by WebHostingPad.

User Friendly

Capable Datacenter

This web host's packages include cPanel, which is one of the most popular control panels for efficient web hosting management. It includes important tools to help you create and maintain a good website for your needs.

The actual WebHostingPad website is also quite convenient: the signup process is easy and all of the functions that you need are always at hand. However, many important features that will improve your website's user-friendliness are available only with the more expensive packages.

Summary

WebHostingPad is a solution for small-to-medium web projects. They offer you a great set of features and fantastic discounts for multi-year purchases. However, don't forget that they only have Shared and VPS plans, so if you make long-term orders these packages may turn out to be less than enough for your project in a couple of years.

Pros

    • Endless bandwidth, storage, etc.
    • Impressive support and security
    • Attractive prices
    • $200 Marketing bonuses
    • Free domain name included

Cons

      • Self-study materials could be better
      • Possible extra fees during sign-up process
      • Only Shared and VPS packages
      • Site maintenance drags uptime down
      • Unexpected suspensions
      • Poor support quality

WebHostingPad Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Power Plan Unlimited Unlimited cPanel Unlimited $1.99 7.8 Details
Power Plan Plus Unlimited Unlimited cPanel Unlimited $4.99 8.3 Details
WordPress Basic Unlimited Unlimited cPanel 5 $2.99 9.0 Details
WordPress Pro Unlimited Unlimited cPanel 10 $3.99 8.1 Details
WordPress Premium Unlimited Unlimited cPanel 25 $5.99 5.8 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Beginner 20 GB - 1 GB $29.95 8.1 Details
Professional 80 GB - 2 GB $34.95 9.6 Details
Premium 160 GB - 4 GB $49.95 7.2 Details

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