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4.1
Good
  • User Friendly
    4.1
  • Support
    4.1
  • Features
    4.0
  • Reliability
    4.0
  • Pricing
    4.2
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WebHostingPad Reviews and Expert Opinion

Pricing Range

Shared Hosting $1.99 - $5.99
VPS $29.95 - $49.95

Data Centers

LAWRENCE F. GAGARIN

Pinned Review

LAWRENCE F. GAGARIN,
5.0
I have been struggling for 3 days and 2 nights just to find answers to all of my queries. I tried asking my friendly google but it redirects me to forums and blogs. I read and read but never find a st...Read Moreraight forward answer to solve my frustration about how to setup and configure webhosting server until I decided to send ticket to webhostingpad.com and directly talk to their admin. I was amazed thou we had different time zone, the dude response to my emails so quick and everytime I asked he was right there will reply you in no time WOW!

Big big thanks to the admin I really appreciate your presence your doing a great job and you didn't hesitate to answer tons of questions.

My 5 years of subscription will end next year 2018. I will renew my subscription for another 5 years ^_^ so blessed to have you guys.

THANK YOU SO MUCH
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Reviews

Diego Madero Islas
Diego Madero Islas from Mexico,

It was good but SiteLock came to riun it

3.2
I have a Power_Plan_Plus + WordPress Premium account in Webhostingpad where I host some of my projects and a series of Wordpress sites; mainly from my small business (a cafe), a non-profit foundation and a underground music music...Read More blog. I have been with this particular provider (WHP) for more than thirteen years, but a few years ago I think, some company bought them and since then their service has been declining, ; like the costumer support; they are fast to respond, but not very friendly and sometimes they just refuse to help or try to sell you their freelance assistance. And they always try to blame you for the downtime and unjustified restrictions.

I'm not sure if it was around October or November of last year (2021) that they started promoting the SiteLock addon in the admin login page, but since I never had serious malware problems I didn't consider it necessary; until a couple of weeks ago that we found that our main site was been blocked by the browser because it was supposedly infected with malware (I couldn't access any part of the site, as Firefox and Chrome automatically blocked it); which was fixed very "easily" by activating a free version of SiteLock, provided by my hosting provider.

Around two weeks later, overnight all of our sites are blocked as they appear to be infected; my account was temporarily suspended by my provider and due to the "magnitude of the infection" they offered us the SiteLock Pro paid solution or other specialized paid services, but their costs far exceed what I can invest in maintaining a series of web pages (which I don't actually monetize); Not to mention that I find it very suspicious that this had never happened until SiteLock came along (and doing some research I found this article: https://rb.gy/niwq2v which confirmed my suspicions).

Their technical support and customer service departments have been of not help at all (on the contrary, they made us really mad) and they just blame Wordpress for the malware infection.

Now my plan is to ask them to grant us temporary access to my account; somehow clean the malware and back up all the data and DB; then move everything to a different and more ethical shared hosting (change passwords on all sites and databases) and research for free or more affordable solutions to monitor the necessary sites (in theory some of the Hosting solutions I have looked into seem to have better security tools built into their shared plans hosting).
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Guy Kendall
Guy Kendall from United States,

Hosting is good, but if you have a problem support is almost worthless

3.6
I have been fighting a problem with their connections dropping off for over 2 weeks. Their support personnel does nothing to help fix it. I have verified the problem is on their end with multiple sources but support always tries...Read More to say it is on my end. Not possible because outside backup services have the same problem with them. I am giving them one more try today if they just ignore me I change to someone else. I just give up on them.Less
David Patterson
David Patterson from United States,

BUYER BEWARE- LOTS of downtime

1.0
I originally signed up with these guys 5 years ago for multiple smaller clients for our digital marketing agency.. after the first year we started having issues with random down times of the service.... they kept having to reset t...Read Morehe server..... I also noticed when I did speed tests the websites on their service were the slowest numbers I had seen with any other hosting company..... so if you want the slowest websites, more downtime than they promise, slow customer service, and auto renewal of your account you haven’t used in years... these are your guys LOL..... I would never recommend these people... for any service.!!

I use a cloud hosting package with another company and I’ve had wonderful speed and service for not much more.... do your research and don’t waste your time here!!
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Jamie Vance
Jamie Vance,
Appears this client called in and mentioned they moved hosting over 5 years ago. They also mentioned that they saw the email renewal notices which include cancellation instructions, however the cancellation process was disregarded...Read More. Since the cancellation was not submitted prior to the renewal the account was automatically renewed. Unfortunately, we don't offer refunds or pro-rated refunds on account renewals as stated in our terms of service.
https://www.webhostingpad.com/terms/billing/#money-back-guarantee
This review does not accurately describe our services as this client threatened to post a negative review unless we provided a refund.
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Muhammad Sohail
Muhammad Sohail from United Arab Emirates,

Best i got and the Lowest i paid

5.0
Webhosting pad is great webhosting to work with I am working with them from more than 9 years I have 3 different accounts with them i purchased other webhosting also from different vendors don't want to mention there name but the ...Read Moreexperience was not good and i have to return to webhostingpad. Still the greatest in Reliability, Pricing, User Friendly, the best part is support they are with you 24/7 and they are having all the features and you can chose them as per your needs. And even the private servers as per your requirements.
I recommend it. See you will face issues with every company but with them you will feel that they are with you in each and every way they can to try to help you in your needs.
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David Pepin
David Pepin from Canada,

Quick reply

4.8
I tried to connect to my webpage with filezilla to do some changes, but it seems that I had change my password and I tried a bit too many times. My domain was then taken offline to prevent attacks. I use the online chat of webhost...Read Moreingpad and within 5 minutes my domain was back online and they also sent me my login information by email. Super fast!Less
Les O
Les O from Mexico,

Avoid wasting time and $ with Webhostingpad.com

1.4
I sent support and other departments a message the other day about support not doing anything about my site not functioning properly. It was time for renewal and I have been a long-term customer, but was done with no-notice implem...Read Moreentations of changes which kept breaking my site year after year. I was ready to migrate away but their support department sold me on a much lower priced plan. I am beginning to think that support is the only department, run by young, inexperienced kids who do not understand the importance of customer service.

Since renewal on March 3rd, 2021 nothing except taking my money has been completed fully. Half of my emails are being forwarded, that's 1/2 and I offered to send in the headers so the issue could be resolved and investigated. I explained that I could not be verified by one bank but not my primary and was not aware if I was receiving the emails from the Veterans Administration regarding my 30 years of fighting them.

They had migrated me to a different server platform in 2019 which did not have domain email forwarding and I could not recreate the hundreds of email address rules to forward them individually.The quick fix was to move me back to cpanel server. ALL of my data is gone. SSL was set up by them and then is GONE. DNS changed, but following the migration is GONE. I create email accounts which disappear again and again. Filemanager works only sometimes.

Contacting a supervisor is impossible. I'm figuring out that support must be the only department because every email I sent to ant department support responds to. I've begun posting my experiences with the company's performance across social media. I need everything to work as it did or at least work in some consistent manner, my data restored, all of my support tickets since Mar 3, 2021 looked at and fixed, actually fixed; because it makes no sense to pay for non-functioning domain hosting.
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WebHostingPad
WebHostingPad,
I'm sorry you had a negative experience with our company. However, when I was looking at your most recent tickets, it looks like one of our managers personally looked into your case and confirmed that all the issues you listed in ...Read Morethe ticket have already been fixed. Our agents have already responded multiple times confirming the same. Please actually read the responses we sent to your emails before sending another message in listing the same issues that have already been resolved. Our agents have gone above and beyond the scope of our support to help you and there is nothing wrong with your account. If the issues are persisting on your end, you are welcome to contact support again, however every indication says that we resolved any issues with your account when you initially opened the ticket and there is nothing more to fix.Less
Alfredo Ramos
Alfredo Ramos from Mexico,

The right support

5.0
I like that when I submit a support ticket by email or request support over a chat session, the stuff is knowledgable and 98% of the time it is fixed right there on the spot, if it has to be escalated, they fixi my issues within a day and always got a confiamation/follow up email.

Expert Review

Eliran Ouzan
Eliran Ouzan
Hosting Expert

Overview

WebHostingPad: Exciting Features for Small-to-Medium Websites

WebHostingPad hosts more than 300,000 domains worldwide. They offer their clients 99.9% uptime, solid hardware, lots of exciting tools, and a decent set of unlimited options: web storage, bandwidth, domains, MySQL database amounts and email accounts. The pricing policy can be as low as $1.99/month.

Why Choose WebHostingPad?

  • Important unlimited features
  • Intensified security
  • Low prices
  • Stable 24/7 Support

Want to know if WebHostingPad is right for you?

Let’s check it out.

7.7

Good

Rated by Eliran Ouzan

  • User Friendly
    7.5

  • Support
    6

  • Features
    9

  • Reliability
    7

  • Pricing
    9

Uptime & Reliability

Questionable Uptime, Good Security

Just like many other companies, WebHostingPad promises that your project will run well 99.9% of the server functioning time. The analysis of their own website shows they’re 99.98% online. This is quite a good result. However, a quick glance through any user forum will reveal that 40% of user reviews complain about the regular downtime and just as many users complain about unexpected suspensions. While they promise a compensation in case of long offline periods, there is no way to verify the claim.

Site security comes through the use of extra-secure datacenters located in Chicago, safe hardware, 24/7 server monitoring, and regular backups. Generally, WebHostingPad appears trustworthy.

Features

Plans Stuffed with Great Features

As mentioned, WebHostingPad has a nice set of unlimited features, includin bandwidth, disk space, MySQL databases, email accounts, hosted domains. All these are available without any limits; however, the fine print indicates that you will need to telephone the company to request more bandwidth as the need arises. It is always a good rule of thumb to go over the fine print very carefully when purchasing any hosting plan.

You also will get a free domain name, a website builder, and about $200 for marketing. The package looks really appealing, especially if you need to stick to a budget.

It is also worth pointing out that WebHostingPad has strong script support, great security scanners, and free customized error pages. However, you should bear in mind that many important tools like eCommerce widgets, SSL certificate, advanced spam filters, or advanced web stats are available only in the more expensive Power Plan Plus offers—which cost almost twice as much.

FeatureDescription
Disk SpaceYou get unlimited hard-drive storage with each and every WebHostingPad plan.
BandwidthYou must call and request more bandwidth as the need arises.
Website BuilderTheir own free website builder is included into every plan.
Email AccountsNo limits for emails and many related services. Webmail client is also included.
Shopping CartsOnly OS Commerce Shopping Cart available through the more expensive package.
StatsLog files and website stats for everyone. Advanced stats are available for Power Plan Plus clients.
MySQL databasesNo limits for MySQL databases — host as many as you need.
FTP AccountCan be managed through cPanel. I haven’t found any info regarding limits.
Multiple DomainsYep, no limits again! This is specially great if you want to host several websites at once.

Support

Quick Responses

The support center of WebHostingPad seems to offer everything you may need: 24/7 live chat, email support, and phone lines. Many materials are also available for self-study. However, there are no educational videos, which could have been more convenient for some.

Additionally, many users complain that while customer support has a fairly fast response time, the quality of the actual support varies from par to poor.

  • 24/7 live chat
  • Toll-free phone number
  • 24/7 email support
  • Decent knowledge base
  • Poor News page
  • No blog or forum
  • No video tutorials
  • Poor support quality

Pricing

Nice Discounts for 2-Year Purchases

The pricing policy of WebHostingPad is decent. You can get a good set of features for the moderate price of $3.99. However, there’s a really good way to save some cash: if you make a 2, 3, 4 or 5-year purchase, your discounts may reach 50%.

You will see some additional offers during the signup process, so make sure to look closely and avoid the extra costs. However, the extras they offer are quite nice if you need them. You can get domain privacy and faster hard drives for only 2$/month, so if you’d like to enable these services, don’t hesitate. Don’t forget about the 30 day money back guarantee offered by WebHostingPad.

User Friendly

Capable Datacenter

This web host’s packages include cPanel, which is one of the most popular control panels for efficient web hosting management. It includes important tools to help you create and maintain a good website for your needs.

The actual WebHostingPad website is also quite convenient: the signup process is easy and all of the functions that you need are always at hand. However, many important features that will improve your website’s user-friendliness are available only with the more expensive packages.

Summary

WebHostingPad is a solution for small-to-medium web projects. They offer you a great set of features and fantastic discounts for multi-year purchases. However, don’t forget that they only have Shared and VPS plans, so if you make long-term orders these packages may turn out to be less than enough for your project in a couple of years.

Pros

    • Endless bandwidth, storage, etc.
    • Impressive support and security
    • Attractive prices
    • $200 Marketing bonuses
    • Free domain name included

Cons

      • Self-study materials could be better
      • Possible extra fees during sign-up process
      • Only Shared and VPS packages
      • Site maintenance drags uptime down
      • Unexpected suspensions
      • Poor support quality

WebHostingPad Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Power Plan Unlimited Unlimited cPanel Unlimited $1.99 7.8 Details
Power Plan Plus Unlimited Unlimited cPanel Unlimited $4.99 8.3 Details
WordPress Basic Unlimited Unlimited cPanel 5 $2.99 9.0 Details
WordPress Pro Unlimited Unlimited cPanel 10 $3.99 8.1 Details
WordPress Premium Unlimited Unlimited cPanel 25 $5.99 5.8 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Beginner 20 GB - 1 GB $29.95 8.1 Details
Professional 80 GB - 2 GB $34.95 9.6 Details
Premium 160 GB - 4 GB $49.95 7.2 Details

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