WebHostingPad Expert and User Insights by WebHostingPad Customers
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WebHostingPad: Exciting Features for Small-to-Medium Websites
WebHostingPad hosts more than 300,000 domains worldwide. They offer their clients 99.9% uptime, solid hardware, lots of exciting tools, and a decent set of unlimited options: web storage, bandwidth, domains, MySQL database amounts and email accounts. The pricing policy can be as low as $1.99/month.
Why Choose WebHostingPad?
Important unlimited features
Stable 24/7 Support
Want to know if WebHostingPad is right for you?
Let’s check it out.
Uptime & Reliability
Questionable Uptime, Good Security
Just like many other companies, WebHostingPad promises that your project will run well 99.9% of the server functioning time. The analysis of their own website shows they’re 99.98% online. This is quite a good result. However, a quick glance through any user forum will reveal that 40% of user reviews complain about the regular downtime and just as many users complain about unexpected suspensions. While they promise a compensation in case of long offline periods, there is no way to verify the claim.
Site security comes through the use of extra-secure datacenters located in Chicago, safe hardware, 24/7 server monitoring, and regular backups. Generally, WebHostingPad appears trustworthy.
Plans Stuffed with Great Features
As mentioned, WebHostingPad has a nice set of unlimited features, includin bandwidth, disk space, MySQL databases, email accounts, hosted domains. All these are available without any limits; however, the fine print indicates that you will need to telephone the company to request more bandwidth as the need arises. It is always a good rule of thumb to go over the fine print very carefully when purchasing any hosting plan.
You also will get a free domain name, a website builder, and about $200 for marketing. The package looks really appealing, especially if you need to stick to a budget.
It is also worth pointing out that WebHostingPad has strong script support, great security scanners, and free customized error pages. However, you should bear in mind that many important tools like eCommerce widgets, SSL certificate, advanced spam filters, or advanced web stats are available only in the more expensive Power Plan Plus offers—which cost almost twice as much.
You get unlimited hard-drive storage with each and every WebHostingPad plan.
You must call and request more bandwidth as the need arises.
Their own free website builder is included into every plan.
No limits for emails and many related services. Webmail client is also included.
Only OS Commerce Shopping Cart available through the more expensive package.
Log files and website stats for everyone. Advanced stats are available for Power Plan Plus clients.
No limits for MySQL databases — host as many as you need.
Can be managed through cPanel. I haven’t found any info regarding limits.
Yep, no limits again! This is specially great if you want to host several websites at once.
The support center of WebHostingPad seems to offer everything you may need: 24/7 live chat, email support, and phone lines. Many materials are also available for self-study. However, there are no educational videos, which could have been more convenient for some.
Additionally, many users complain that while customer support has a fairly fast response time, the quality of the actual support varies from par to poor.
24/7 live chat
Toll-free phone number
24/7 email support
Decent knowledge base
Poor News page
No blog or forum
No video tutorials
Poor support quality
Nice Discounts for 2-Year Purchases
The pricing policy of WebHostingPad is decent. You can get a good set of features for the moderate price of $3.99. However, there’s a really good way to save some cash: if you make a 2, 3, 4 or 5-year purchase, your discounts may reach 50%.
You will see some additional offers during the signup process, so make sure to look closely and avoid the extra costs. However, the extras they offer are quite nice if you need them. You can get domain privacy and faster hard drives for only 2$/month, so if you’d like to enable these services, don’t hesitate. Don’t forget about the 30 day money back guarantee offered by WebHostingPad.
This web host’s packages include cPanel, which is one of the most popular control panels for efficient web hosting management. It includes important tools to help you create and maintain a good website for your needs.
The actual WebHostingPad website is also quite convenient: the signup process is easy and all of the functions that you need are always at hand. However, many important features that will improve your website’s user-friendliness are available only with the more expensive packages.
WebHostingPad is a solution for small-to-medium web projects. They offer you a great set of features and fantastic discounts for multi-year purchases. However, don’t forget that they only have Shared and VPS plans, so if you make long-term orders these packages may turn out to be less than enough for your project in a couple of years.
I have a Power_Plan_Plus + WordPress Premium account in Webhostingpad where I host some of my projects and a series of Wordpress sites; mainly from my small business (a cafe), a non-profit foundation and a underground music music blog. I have been with this particular provider (WHP) for more than thirteen years, but a few years ago I think, some company bought them and since then their service has been declining, ; like the costumer support; they are fast to respond, but not very friendly and sometimes they just refuse to help or try to sell you their freelance assistance. And they always try to blame you for the downtime and unjustified restrictions.
I'm not sure if it was around October or November of last year (2021) that they started promoting the SiteLock addon in the admin login page, but since I never had serious malware problems I didn't consider it necessary; until a couple of weeks ago that we found that our main site was been blocked by the browser because it was supposedly infected with malware (I couldn't access any part of the site, as Firefox and Chrome automatically blocked it); which was fixed very "easily" by activating a free version of SiteLock, provided by my hosting provider.
Around two weeks later, overnight all of our sites are blocked as they appear to be infected; my account was temporarily suspended by my provider and due to the "magnitude of the infection" they offered us the SiteLock Pro paid solution or other specialized paid services, but their costs far exceed what I can invest in maintaining a series of web pages (which I don't actually monetize); Not to mention that I find it very suspicious that this had never happened until SiteLock came along (and doing some research I found this article: https://rb.gy/niwq2v which confirmed my suspicions).
Their technical support and customer service departments have been of not help at all (on the contrary, they made us really mad) and they just blame Wordpress for the malware infection.
Now my plan is to ask them to grant us temporary access to my account; somehow clean the malware and back up all the data and DB; then move everything to a different and more ethical shared hosting (change passwords on all sites and databases) and research for free or more affordable solutions to monitor the necessary sites (in theory some of the Hosting solutions I have looked into seem to have better security tools built into their shared plans hosting).
Great value hosting with excellent support team who are fast, helpful and efficient. Downtime is something that I know they're working hard on, it's getting better with only occasional blips in service.
Don't let the cheap price fool you - I have been with webhosting pad for almost 10 years now and I recently renewed my services with them for another 5 years. Yes they may be the "cheapest" in the market and that may raise some suspicion on whether they are good. Let me assure you that they are indeed a very reliable web service. Occassionally I have had some hiccups with the support team in the past but thankfully not all their supporrt staff are bad. They have some really good ones who have been very professional ins resolving my issues swiftly. Features wise, don't expect too much - this is a value-for-money web hosting company, not a premium suite so if your needs are basic (their cpanel site is basic) and not too demanding, do consider Webhosting pad!
I wasn't able to get into my site or access my cpanel. I had no idea why, I clicked chat & within less than 30 seconds Kenny came on & immediately responded with why. I forgot my password & had too many failed logins. So the system shut everything down. This is a great feature to have esp if you are truly being hacked.
After verifying who I was he sent me my login info & I was back up and running. Quick fast & friendly. :)
I have been with Web hosting Pad for over 9 years and I have never had any problems with the service other than my own making due to getting myself locked out. When this has happen customer services has always been on hand to unblock me.
I have never know the service to go down I have no complaints whatsoever. Triple A rating from me.
Whenever I have contacted customer service, they have always been able to help resolve the problem, even if it was complicated. I appreciate that from a budget hosting service. You would think they would scrimp on customer service but the reps I've encountered are knowledgeable and helpful.
The tech support representative, Axel, provided excellent service today. The response to my inquiry via Chat was timely and competent. Axel researched the issue and explained to me what caused it. He answered every single question I asked and was very clear with his explanations. As always, I am very happy with your service.
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