Vultr Reviews and Expert Opinion

Based on 71 user reviews in 9 languages
4.6
POOR

Customer score for Vultr

  • Reliability
    4.5 / 10
  • Pricing
    5.5 / 10
  • User Friendly
    4.6 / 10
  • Support
    3.8 / 10
  • Features
    4.6 / 10

Detailed Scores / Summary

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Alexandre Salmi
Argentina
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

Worst customer service ever

Service used: Cloud - Cloud 1
I'm a newbie and hired a Vutr server to make some experiments for my company. I didn't know how to set up the OS image to monitor it through the VM and I found no help getting in contact with them. Mike Wolfman, one of their staff...Read More
Layne Bernardo
Layne Bernardo
They sell dirt-cheap VPS services. They are not going to pay IT professionals to help you set up your server.. if you want that there are plenty of other companies who will provide that service for you. You may note that such comp...Read More
Iman Rahmatizadeh
Iman Rahmatizadeh
United States
  • Reliability2
  • Pricing6
  • User Friendly4
  • Support2
  • Features6
4.0

Rude and disrespectful

Service used: Cloud - Cloud 1
Had a terrible experience with them. Signed up, setup a server and suddenly because of my name they shut down the server and asked for proof of identity and residence in US. I provided both, then they asked for more, insisting tha...Read More
Honest Reviews
Honest Reviews
I am so sorry they did this to you. And for this reason, thanks to your review, I will not be using them. I hope they see this and realise that by judging one person on their name has caused them to lose further business, even fro...Read More
Mario Cano
Mario Cano
Hello,

Hmmm that is not good. It would amaze me to see a company do that in any reason. I am sorry you had to deal with that. Please know the web hosting industry is not like this everywhere. I hope you have found the perfect p...Read More
Matteo Orsini
Matteo Orsini
Italy
  • Reliability2
  • Pricing10
  • User Friendly10
  • Support6
  • Features8
7.2

Just for hobby, not for professional use

Service used: Cloud - Cloud 1
It's now about 4 years I use Vultr services mostly for personal hobby reasons.
Once, about 1 year ago, I was informed one of my machines DIED for a serious tech prob in the data warehouse and couldn't be restored. They just start...Read More
Layne Bernardo
Layne Bernardo
Lmao, any "professional" would know to keep their own backups of important data, ESPECIALLY data literally worth money such as cryptocurrency keys. The fact that they tried to compensate you at all is above and beyond what they ne...Read More
K. Love
K. Love
United Kingdom
  • Reliability4
  • Pricing2
  • User Friendly4
  • Support2
  • Features6
3.6

Like Most Things from New Jersey - Outrageous Pricing/Charges, Poor Sales & Support Team & Overall Bad Experience

Service used: Dedicated Server
My business used their services (FYI: they change names/brands every couple of years) for their New York/New Jersey CDN. This was a while back, and the team were just starting out, so they went to Sales Team for managed services a...Read More

Typical Vultr Prices

Service Monthly Price Range
Dedicated Server $60.00 - $240.00 4 plans
Cloud Hosting $5.00 - $640.00 8 plans
The Services & Prices are taken from www.vultr.com

Vultr Expert Review 2020

Written by: Michael Lavnduski

Vultr Rating

  • Reliability
    9.5 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Cloud Based Hosting in 14 Global Locations

Vultr is a hosting company that is focused on cloud technologies.  They operate out of 14 locations around the world and are growing quite quickly.  They employee 50 engineers and developers, have over 2 million cloud ‘servers’ 100,000 customers and answer over 25,000 support tickets per month.  This is all in just about two years that they have been offering the service.

The company is dedicated to keeping up with the latest technologies, which is one of the reasons they have grown so quickly and why they are so focused on cloud technologies.  Their website is easy to use and they have done a great job at customizing their hosting options to meet the needs of a wide range of customers.

Uptime & Reliability

Very Stable Hosting

As with most cloud based hosting services, you will get a very high uptime with this hosting.  They also use solid state drives, which will further improve your overall stability.  From what I have been able to find, there aren’t any real complaints from users about downtime or other similar issues.  I did not see any type of uptime guarantee, but there is certainly no reason to think that you will experience any unexpected outages.

Features

Excellent Hosting Features

The hosting with this company is all based on cloud technology, which helps keep your site running smoothly. They also use 100% Intel CPUs for powerful performance.  You’ll get full root administrator access for your site to provide you full access to your server.  You can also upgrade to ‘dedicated cloud’ servers, which allow you to have superior performance. Your site will be kept safe with full DDoS protection, in addition, their servers all run solid state drives for added stability.

They don’t list all the individual features like most other hosting companies do, but they do provide you with a lot of information about what you will get from their hosting.  Most people seem to be very happy with the overall performance of the hosting features with Vultr.

Support

Good Overall Tech Support

The tech support team is very easy to get in touch with and they are on site 24/7 to help you with any problems you run into.  The fact that they are focused completely on cloud hosting allows them to specialize so they can provide better overall service.  You will also find that they have a nice FAQ and other documentation to help customers learn more about their services.

Pricing

Very Reasonable Hosting

You can choose from a number of different cloud hosting packages to ensure you get exactly what you need and always at a great price. You can also choose between monthly pricing and hourly pricing, which is a good option for certain types of websites.  The hosting starts at just $5 per month and goes up to $640 for the highest end options.

User Friendly

Easy to Use Hosting Site

The website is set up quite nicely to allow you to browse through all your options and pick exactly what you need.  You’ll also have cPanel for your control panel, which is what most people prefer. Of course, they also have a great tech support team available to assist you with anything you might need.

Summary

Summary

If you are looking for a cloud hosting company, this is one of the best options available.  They have been in business for only a short time, but they have been growing quickly and adding great features along the way.  There are many benefits to this company so it should at least be on your ‘short list’ of cloud hosting companies to consider.

Pros:

  • Lots of Hosting Options
  • Very Stable Environment
  • 14 Data Center Location Options

Cons:

  • Only Cloud Hosting Available
Read the full expert review Visit Vultr See plans & pricing

Vultr Prices, Plans & Features - 2020

Dedicated Server Plans

Plan Name Space RAM OS Price Score
120 GB SSD 120 GB 8 GB $60.00 4.0
2 x 120 GB SSD 240 GB 16 GB $120.00 2.0
3 x 120 GB SSD 360 GB 24 GB $180.00 4.6
4 x 120 GB SSD 360 GB 32 GB $240.00 6.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Cloud 1 15 GB 768 MB 1 TB $5.00 4.7
Cloud 2 20 GB 1 GB 2 TB $10.00 6.3
Cloud 3 45 GB 2 GB 3 TB $20.00 6.0
Cloud 4 90 GB 4 GB 4 TB $40.00 5.6
Cloud 5 150 GB 8 GB 5 TB $80.00 4.6
Cloud 6 300 GB 16 GB 6 TB $160.00 4.6
Cloud 7 600 GB 32 GB 10 TB $320.00 3.6
Cloud 8 700 GB 64 GB 15 TB $640.00 4.6
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