If you were to do a quick search for popular web hosting platforms, you are less likely to come across the name Voyager. After hearing some good things about Voyager, I decided to test the hosting platform to bring you this straight to the point review. In the rest of this article, I’ll give you my opinions on the host’s pricing, features, performance (speed stats), support, and user friendliness. Keep reading to learn more about Voyager and also to see why I’d recommend them!

Voyager Review

Voyager is a New Zealand-based hosting company offering hosting services and server solutions to small, medium-sized, and large digital businesses in that region.

In over 15 years of being in business, the company has acquired over 15,000 customers, most of whom are based in New Zealand. The company’s data centers are also all based in New Zealand. These data centers house their fast and ultra-reliable servers where all the websites are hosted.

Voyager offers shared hosting plans that are specifically tailored for New Zealand sites. They also offer fast and scalable virtual private servers (both Windows and Linux), WordPress hosting, and powerful dedicated servers.

Over 15000 businesses located both in New Zealand and surrounding regions use Voyager, and that number is rising steadily. Voyager has too few reviews on Trustpilot (just 5) for an accurate rating.

Pros and Cons

Pros

Cons

Voyager offers a varied set of hosting categories for businesses of all types and sizes. In addition, they provide excellent support to assist you in finding the perfect plan and hosting your website without hassle.

If you’re looking for a host and your target audience is based in New Zealand then check out Voyager today!

 

Visit Voyager

Rating Breakdown

The most effective way to compare different hosting providers is by having a standardized methodology that specifies criteria to consider when giving ratings depending on the host’s performance per criterion.

We are going to use our HostAdvice expert-approved hosting rating guide to measure and give scores on how hosting providers perform so you can choose the right one for your business.

Voyager Prices & Plans – 2023

Voyager offers shared, VPS, dedicated and WordPress specific-plans plus other more technical plans like email and MS-SQL hosting. They also provide Microsoft 365 plans that include Office apps like Word and Excel as well as services like OneDrive and SharePoint.

All plans include SSD storage for optimum speed and performance. You should know that they do not offer a money-back guarantee like most other hosts, so any payment you make is final. You can make payments via credit card, cheque, or bank payment (Internet Banking, Automatic Payment).

Shared Hosting

Voyager recommends their Window Plus plan (their most popular shared hosting plan) which offers 25GB disk and mail storage, 5 databases and unlimited traffic.

VPS Hosting

Voyager recommends their VPS Linux Plus (their most popular VPS hosting plan) which offers 45GB disk, 500GB transfer and unlimited websites.

Email Hosting

The VPS Linux Plus is the most popular VPS hosting plan. You get 45GB of disk space, 500GB transfer and unlimited websites.

Dedicated Hosting

Voyager’s dedicated servers are custom built. After you have contacted the support team with your requirements and paid the invoice, a server will be provisioned within 24 hours. The account manager will then contact you to set up additional services such as server monitoring and review all initial service information.

WordPress Hosting

The most popular plan among the three is WordPress Plus. With this plan you get 25GB disk and email storage, 25 mailboxes, 5 databases and unlimited traffic.

Voyager Features

• Shared; VPS; Dedicated; Email; WordPress hosting
• 1 – click WordPress installs
• Free SSL certificate
• Control Panel
• Free CloudFlare CDN
• Daily Backups

Voyager offers an extensive set of features that make hosting and managing your website a breeze, including:

• Daily backups to protect against data loss
•  All servers are monitored 24/7 and immediate actions are taken when any issue is detected
• From the dashboard you can track your website’s statistics such as site visitors
• Over 300 ready to install apps

All of their Microsoft 365 plans also include Office 365 apps such as Outlook, Word and Powerpoint as well as services like OneDrive, Sharepoint and Teams.

Performance

Before you commit to a web host, you should always examine the hosts performance by checking out their server speed, uptime and loading time. These three metrics are very important.

How long does it take the server to send data to a user visiting your website? That’s the server speed. The uptime is basically how long your website is “online” for within a given period. Finally, loading time measures how fast your web pages load when a user visits your website.

Voyager guarantees that your website will be online 99.9% of the time (aka 99.9% uptime). However, to find out the host speed and load time, I used

GTMetrix to test the performance of voyager.nz (which is likely hosted on their servers)

The results were as follows:

Voyager.nz got a response time (time to first byte) of 886 ms and fully loaded time of 2 seconds (experts recommend 1-2 seconds). Meanwhile, it had an overall performance of 67% which is fair:

Level Of Support

Voyager offers 24/7 support through:

Phone

Voyager provides a single telephone number that any local New Zealand resident can call to get in contact with their support agent:

Support tickets

Voyager allows you to make enquiries by opening support tickets, and the best part is that you can send your query even as a non-customer.

A vast knowledgebase

If you have any questions regarding their platform or hosting packages, Voyager’s support team has put together a vast knowledgebase providing answers and solutions to them:

Mailing address

You can reach Voyager’s help desk by sending an email to support@voyager.nz. They’re available 8AM to 10PM, 7 days a week.

User-Friendliness – Ease of use

Registration

To sign up for Voyager, you need to reach out to their support team by clicking the Get in touch button and filling out the contact form.

Under the message section, specify the plan you want to purchase and any other queries you might have. A support representative will reach out to you within 1 business day.

Voyager Control Panel

After an account has been created for you, you can log into the user portal and access your Plesk panel there.

The Plesk panel gives you access to all the tools needed to manage your website and configure your hosting account.

Installing WordPress on Voyager

Voyager doesn’t only offer a variety of WordPress hosting plans but also 1-click installation for WordPress CMS. Once you’re in the Plesk panel of your hosting account, you can install WordPress under “Applications”.

Add an email account with Voyager

Voyager provides varying amounts of mailboxes on their hosting plans. For example, the most basic WordPress plan comes with 10 mailboxes while the highest plan comes with 25 mailboxes. You can add an email account to your website using the Plesk panel as well.

Conclusion: Do We Recommend Voyager?

Voyager focuses its hosting services around businesses and companies based in New Zealand. So while it’s a great host with some awesome features, I recommend them if you’re targeting an audience primarily based in New Zealand.

With that said, you’ll definitely find Voyager easy to use, regardless of whether you’re a newbie or an experienced webmaster. Out of all the hosting packages, you’ll definitely find something that suits your business well.