TSOHost Reviews and Expert Opinion

Based on 60 user reviews in 2 languages
3.8
POOR

Customer score for TSOHost

  • Reliability
    3.4 / 10
  • Pricing
    4.7 / 10
  • User Friendly
    3.7 / 10
  • Support
    3.1 / 10
  • Features
    4.0 / 10

Detailed Scores / Summary

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Ethan Horsfall
Ethan Horsfall
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Don't bother

It's not worth wasting your time. They sent no reminder about the next yearly payment, and then after I cancelled after seeing the payment they said they couldn't offer a refund. I wasn't even using the service, as have moved to w...Read More
Dee Dmonte
Dee Dmonte
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

When Vidahost, loved them but taken over or merged now appauling!

I have had reseller hosting with Vidahost for many years and loved them - then they get taken over or merge with TSOhost. At first it was fine but for months now- nothing but problems and they won't/cant deal with it. More than 48...Read More
Elaine Mullings
Elaine Mullings
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

AVOID TSOHost unless you want very bad service.....

Service used: Resellers
Where to begin. Since TSOHost took over hosting MrSite, things went from bad to worse. Too many problems with TSOHost to catalogue them here. But suffice to say that I all but given up on them and had planned to move my website to...Read More
Mr M Collins
Mr M Collins
United Kingdom
  • Reliability4
  • Pricing8
  • User Friendly2
  • Support2
  • Features6
4.4

Sadly my review is poor because of issues.

Service used: Shared
Being Ex Mr Site, TSO took over with promises of stability with services though the purchase of the company.

I understand the platform is old and needs change. But a mass email sent out to inform of the closure. This email went...Read More
Ian Robertson
Ian Robertson
United Kingdom
  • Reliability6
  • Pricing6
  • User Friendly4
  • Support2
  • Features4
4.4

Now beyond useless

Service used: Shared - Standard cPanel Hosting
Moved from 34SP.com
I had been with Vidahost initially which I thought were great, then it became TSOHOst and it has slowly gone down hill. It has now become so useless that their tech support (if you can get through) is giving out completly wrong DN...Read More
Paul McCann
Paul McCann
Same here - I was with DAILY. They are losing me customers. Their service is atrocious. I just don't have the time to move all my domains over.

Typical TSOHost Prices

Service Monthly Price Range
Shared Hosting $1.82 - $29.26 4 plans
VPS $58.54 - $307.38 5 plans
Dedicated Server $437.38 - $1,315.96 8 plans
Cloud Hosting $1.82 - $29.26 4 plans
The Services & Prices are taken from www.tsohost.com

TSOHost Expert Review 2021

Written by: Michael Lavnduski

TSOHost Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

Well established UK hosting company

TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too.  Established in 2003, they have plenty of experience and have been able to keep up with the changing technologies in the web hosting industry.  They are a mid-sized hosting company, with about 150,000 sites on their servers.

They have a wide range of hosting packages to choose from including shared, VPS, dedicated and a custom cloud hosting service they call ‘complex hosting.’  Each of these options will allow you to choose the right set of features for your specific site needs.

They don’t offer any unlimited plans, but the resources at each price point are going to be more than enough for most typical websites.

Uptime & Reliability

Nice uptime guarantees with generous refunds for failing to meet SLAs

Most of the plans on this host provide a 99.9% uptime guarantee, and if they miss this target you will get a free week of service.  When you go up to dedicated server plans or other high end plan options, the guarantee goes up to 99.95%.

They also offer a four hour hardware replacement guarantee for their higher end hosting packages (specifically the dedicated servers and complex hosting options).  This is especially important for the dedicated servers where hardware failures can cause downtime.

All the servers are housed in a modern data center with physical security, redundant power options and many other great features.

Features

Nice features at every price point

They have a lot of different hosting packages to choose from, which can get a bit overwhelming for those who aren’t sure what they need.  That being said, however, they do have something for everyone.  Their four shared hosting packages allow you to choose between Linux or Windows (except the lowest package, which is Linux only).

They do have a reseller option, but unlike most other hosts, it isn’t its own package.  Instead it is just an option that can be added on to the cloud hosting plan (for an extra fee).  This will allow you to perform all the typically reselling options.  This is still not an unlimited plan, however, so you’ll need to keep an eye on the resources used by any customers.

Finally, they have a ‘complex hosting’ package that allows you to create a private cloud hosting solution that is set up specifically for your needs.  This is a nice option for those who are using their site for things like eCommerce or other very specific things.

Support

Limited phone support but fast responses 24/7

The phone support is only available 9AM-11PM GMT, which can be a concern for people who like to be able to call in with issues.  They do have a nice ticketing system that is monitored 24/7 and typically provide a very fast response time.  Their tech support teams have backup hardware for all their equipment so they can fix any of these issues right away.

Pricing

Average prices at every hosting package

There is really not much to say about their pricing other than you will be getting what you pay for (and maybe a little more).  They start out with a low cost entry level option and it moves up incrementally from there all the way to their dedicated or complex hosting packages.  There aren’t really any great deals, but you also aren’t going to feel like you’re over paying.

Summary

Excellent hosting for any UK website

Overall there is not too much bad that can be said of this hosting company.  They have nice, reliable services that will allow you to get up and running quickly and then keep your site up long into the future.  They also have great features for all types of websites.

Pros:

  • Great uptime guarantees
  • Wide range of great hosting packages
  • Support teams are located in the UK

Cons:

  • Telephone tech support is limited to 9AM-11PM GMT
  • Number of hosting packages may be confusing to newer webmasters

 

 

Read the full expert review Visit TSOHost See Plans & Pricing

TSOHost Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Lite cPanel Hosting 512 MB 10.24 GB $1.82 3.4
Standard cPanel Hosting 2.5 GB 20.5 GB $4.38 4.2
Professional cPanel Hosting 10 GB 153.6 GB $7.30 2.9
Ultimate cPanel Hosting 100 GB 1 TB $29.26 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Regular - Linux 20 GB 768 MB $58.54 9.6
Large 40 GB 1.5 GB $102.45 5.2
Super Size 80 GB 3 GB $146.37 3.8
Super Size + 120 GB 5 GB $234.19 3.8
Powerhouse 160 GB 8 GB $307.38 3.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Linux DS1 600 GB 16 GB $437.38 3.8
Linux DS1+ 960 GB 32 GB $583.76 3.8
Linux DS2 2.3 TB 64 GB $876.82 3.8
Windows DS1 600 GB 16 GB $437.38 3.8
Windows DS1+ 960 GB 32 GB $583.76 3.8
Windows DS2 2.3 TB 64 GB $876.82 3.6
Linux DS2+ 3.75 TB 128 GB $1,315.96 3.8
Windows DS2+ 3.75 TB 128 GB $1,315.96 3.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Lite 512 MB 0 B 10.24 GB $1.82 2.0
Standard 2.5 GB 0 B 20.5 GB $4.38 4.1
Professional 10 GB 0 B 153.6 GB $7.30 2.0
Ultimate 100 GB 0 B 1 TB $29.26 4.0
A Free Domain is included when purchasing any hosting service from TSOHost
Submit a TSOHost Coupon

Server Locations

United Kingdom

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