TSOHost Reviews and Expert Opinion

Based on 43 user reviews in 2 languages
3.8
POOR

Customer score for TSOHost

  • Reliability
    3.3 / 10
  • Pricing
    4.7 / 10
  • User Friendly
    3.9 / 10
  • Support
    3.2 / 10
  • Features
    4.0 / 10

Detailed Scores / Summary

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julian pady
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4
NEW

one to avoid

Service used: Shared
our web sites have been crashing on a daily basis, this company does not know what they are doing. cant ftp, cant manage the website, website down at some time for several hours 5 days out of 7 . this has been going on since they ...Read More
Jeff Platten
Jeff Platten
No emails for 12 hrs site continually up and down. Finally started migration today to another Hosting service. Never been the same since TSO took over. Simply had enough of our time being wasted. Shall now be looking to get a refund through Card Company
Simon Ford
United Kingdom
  • Reliability4
  • Pricing4
  • User Friendly4
  • Support2
  • Features4
3.6
NEW

Gone from Bad to worse - Avoid

OK, I've finally had enough of this company that I can be bothered to write a review. I was with Vidahost (good) who were then taken over by TSOHost. Loads of FTP problems. They say use filezilla, but their Cpanel says to use Core...Read More
rufus
rufus
Similar situation here !.
I've got a cloud account on tsohost ported from vidahost, works lovely no issues.
Got a new cpanel account with them and have spent the whole weekend trying to connect using filezilla, wouldnt retrieve ...Read More
Jeff Platten
Jeff Platten
Yes you will. 5 times yesterday in 12hrs. They had the cheek to say well you are on Legacy Hosting. Obvious there are issues 34th in queue one time. Dropped twice. Obviously its not just Legacy its Cloud Hosting as well.
Julie McNamee
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Unbelievably bad

Service used: Shared - Lite cPanel Hosting
Would give them a 0 if I could... I need to go in and update credit card details for an old account to pay the renewal and it's for a service that isn't now working because of them. It's been weeks and they still haven't managed t...Read More
John Kee
United Kingdom
  • Reliability4
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.8

Absolutely DREADFUL customer service

Service used: Shared
Almost impossible to deal with! Keep getting invoiced for a site hosting that we gave up 2 years ago. The arrangement was set up by an employee who has since left and we do not have the login credentials. Of course their email dem...Read More

Typical TSOHost Prices

Service Monthly Price Range
Shared Hosting $1.82 - $29.26 4 plans
VPS $58.54 - $307.38 5 plans
Dedicated Server $437.38 - $1,315.96 8 plans
Cloud Hosting $1.82 - $29.26 4 plans
The Services & Prices are taken from www.tsohost.com

TSOHost Expert Review 2020

Written by: Michael Lavnduski

TSOHost Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Well established UK hosting company

TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too.  Established in 2003, they have plenty of experience and have been able to keep up with the changing technologies in the web hosting industry.  They are a mid-sized hosting company, with about 150,000 sites on their servers.

They have a wide range of hosting packages to choose from including shared, VPS, dedicated and a custom cloud hosting service they call ‘complex hosting.’  Each of these options will allow you to choose the right set of features for your specific site needs.

They don’t offer any unlimited plans, but the resources at each price point are going to be more than enough for most typical websites.

Uptime & Reliability

Nice uptime guarantees with generous refunds for failing to meet SLAs

Most of the plans on this host provide a 99.9% uptime guarantee, and if they miss this target you will get a free week of service.  When you go up to dedicated server plans or other high end plan options, the guarantee goes up to 99.95%.

They also offer a four hour hardware replacement guarantee for their higher end hosting packages (specifically the dedicated servers and complex hosting options).  This is especially important for the dedicated servers where hardware failures can cause downtime.

All the servers are housed in a modern data center with physical security, redundant power options and many other great features.

Features

Nice features at every price point

They have a lot of different hosting packages to choose from, which can get a bit overwhelming for those who aren’t sure what they need.  That being said, however, they do have something for everyone.  Their four shared hosting packages allow you to choose between Linux or Windows (except the lowest package, which is Linux only).

They do have a reseller option, but unlike most other hosts, it isn’t its own package.  Instead it is just an option that can be added on to the cloud hosting plan (for an extra fee).  This will allow you to perform all the typically reselling options.  This is still not an unlimited plan, however, so you’ll need to keep an eye on the resources used by any customers.

Finally, they have a ‘complex hosting’ package that allows you to create a private cloud hosting solution that is set up specifically for your needs.  This is a nice option for those who are using their site for things like eCommerce or other very specific things.

Support

Limited phone support but fast responses 24/7

The phone support is only available 9AM-11PM GMT, which can be a concern for people who like to be able to call in with issues.  They do have a nice ticketing system that is monitored 24/7 and typically provide a very fast response time.  Their tech support teams have backup hardware for all their equipment so they can fix any of these issues right away.

Pricing

Average prices at every hosting package

There is really not much to say about their pricing other than you will be getting what you pay for (and maybe a little more).  They start out with a low cost entry level option and it moves up incrementally from there all the way to their dedicated or complex hosting packages.  There aren’t really any great deals, but you also aren’t going to feel like you’re over paying.

Summary

Excellent hosting for any UK website

Overall there is not too much bad that can be said of this hosting company.  They have nice, reliable services that will allow you to get up and running quickly and then keep your site up long into the future.  They also have great features for all types of websites.

Pros:

  • Great uptime guarantees
  • Wide range of great hosting packages
  • Support teams are located in the UK

Cons:

  • Telephone tech support is limited to 9AM-11PM GMT
  • Number of hosting packages may be confusing to newer webmasters

 

 

Read the full expert review Visit TSOHost See plans & pricing

TSOHost Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
512 MB 10.24 GB $1.82 2.6
2.5 GB 20.5 GB $4.38 4.1
10 GB 153.6 GB $7.30 3.1
100 GB 1 TB $29.26 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 768 MB $58.54 9.6
40 GB 1.5 GB $102.45 5.2
80 GB 3 GB $146.37 3.8
120 GB 5 GB $234.19 3.8
160 GB 8 GB $307.38 3.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
600 GB 16 GB $437.38 3.8
960 GB 32 GB $583.76 3.8
2.3 TB 64 GB $876.82 3.8
600 GB 16 GB $437.38 3.8
960 GB 32 GB $583.76 3.8
2.3 TB 64 GB $876.82 3.6
3.75 TB 128 GB $1,315.96 3.8
3.75 TB 128 GB $1,315.96 3.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
512 MB 0 B 10.24 GB $1.82 2.0
2.5 GB 0 B 20.5 GB $4.38 3.8
10 GB 0 B 153.6 GB $7.30 2.0
100 GB 0 B 1 TB $29.26 4.0
A Free Domain is included when purchasing any hosting service from TSOHost
Submit a TSOHost Coupon

Server Locations

United Kingdom

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