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Stablehost.com Reviews and Expert Opinion

Pricing Range

Shared Hosting $1.75 - $27.99
VPS $9.12 - $109.95
Dedicated Server $145.00 - $245.00
Website Builder $3.50 - $27.99
Resellers $9.12 - $27.45
SSL $59.88 - $239.88
Isobel Voyage

Pinned Review

Isobel Voyage,
I'm very satisfied with this hosting provider. It's reliable! The support is so helpful and I believe that good customer service is very important for every hosting provider. Everything is running smoothly for me when I chosen Stablehost. I would recommend it!


Kristina Royce
Kristina Royce from United States,

Poor Customer Service

I tried to switch my website to Stablehost.com and had to cancel because the customer service was so poor.
They were not able to help me and the process of switching over the site to them was painful and time consuming, that I ga...Read Moreve up in the end. They did refund me after I complained and I am now looking at switching to another hosting company.Less
Chase W
Chase W from United States,

Horrible Support Since They Were Sold

StableHost has gone completely downhill ever since it was sold to a foreign entity. DO NOT use them anymore. I was a huge supporter of them for years and it's horrible to see how slow the servers have become and how useless the staff are now.
Yes i can agree with you to some extend, they have removed their ticketing system and their chat support is confusing. And now i starting to face few downtimes here and there. Sad to see a very good host go down after its sales :( I will moving out of the host soon.
I agree. I loved them when I first signed up which was many years ago. They are terrible now. Constant email problems, websites sometime crash and their support system is awful. I had to move one of my clients to another host and ...Read Morebefore the year is up, I will move all of mine away. It's sad to see a once good company become less than mediocreLess
Agreed. They’re just not worth touching with a ten foot pole. They destroyed a bunch of sites I had with them, moving my root folder after they were compromised and told me not to move files back and instead to rebuild from scratc...Read Moreh! THEY DO NOT CARE!!! A few years back they started adding plugins to my Wordpress installs to “speed up” my sites for their own benefit but this stopped them from working as they needed to stay dynamic and not statically cached which is what the plugin would do.

Now this. It’s just ridiculously stupid how they put themselves first before their clients and will screw your installs and not even provide adaquate support to resolve anything. Avoid avoid avoid.
sansan nguyen
sansan nguyen from Viet Nam,

stablehost scam!

How dare you treat me like that? Stablehost Scams!

Stablehost has terminated my hosting without notifying me about the violation and stablehost didnt indicate clearly about the violation.
I put all my effort on domains assigne...Read Mored on stablehost with the contents, articles which i have been writing in one month. My sites are wordpress and suddenly i got termination due to many files on the hosting.
Yes they could terminate anyone as that is their server. However i asked for an reopening in 24 hours to do some backup jobs of the important files but they had terminated and just say sorry. Imagining i lost lots of money investment on the sites that run on their hosting and i dont have a chance to backup any. So one month working is zero. 1000 unique quality articles has been deleted in 1 sec.
i am very disappointed.
My account is new and as their terms i must be refunded fully but they don't do it.
I talked with them and a guy name Mau worked like a machine exactly.
How dare they could do this with their clients ?
Please be aware and stay away from stablehost. One day you wake up and see everything is gone with your money and efforts if you're gonna signup their services.

#Stablehost #stablehostscam #scammer #scam
Frustrated User
Frustrated User,
So many email sever problems it is unbelievable! They changed servers one day without any warning and in one instance, deleted an old server with 3 months worth of email saying that they had sent an email to migrate by xxxx date ...Read Moreso sorry. They are very cheap but so far from stable, it is a joke. If you have any business which requires email for comms, this is one of many you should avoid. Gmail G Suite is hella expensive but maybe that’s the way to go if you want to keep your sanity and angry clients.Less
Ryan Chamberlain
Ryan Chamberlain from United States,

Terrible Tech support

I have had a terrible experience with Stablehost. Their tech support is literally the worst I have ever worked with. The environment is terribly slow, so bad that I constantly received timeouts and the site wont work. After gettin...Read Moreg screwed around by tech support I am here to warn everybody not to waste your time and money with this company, literally the worst.Less
Albert Lau
Albert Lau from Singapore,

Rubbish hosting service; stablehost sucks

After the company was sold, stablehost become unstablehost. They changed the ticketing system, they changed your hosting account limitation, I was on Unlimited inodes platinum account but out of a sudden they changed my limit to 5...Read More00,000 and blame me for break of Terms of Service without warning or notifications.

I tried to solve the problem by deleting email and moving some sites out of the hosting account to reduce the inodes limit. 3 emails but no reply from their side. I couldn't do cpanel backup, i couldn't access my hosting account. How do I reduce inodes if i couldn't use the platform.

Request support from live but was told to go to the email. Super useless support staff.
Trevor Jackson
Trevor Jackson from Australia,

Stablehost is the worst hosting on the planet

All the servers are oversold for shared hosting. They cram as many panels as they can and your sites will take forever to load or time out which will result in low search rankings from Google.

Support are trained to just deny, deny and deny and problems with the services.
John Caller
John Caller from Bulgaria,

The worst hosting service be far !!

stablehost suspend your account very easy never trust them !
Christopher Wall
Christopher Wall,
Alternatively, pay your bills on time. They have a company to run...

Comments like yours piss me off. Thankfully for StableHost (et al), they only serve to make you look unreliable, rather than making the company look bad.

...Read MoreIt's a shame the rating still counts.

Mods, perhaps consider removing?
Zach Bradshaw
Zach Bradshaw,
Comments like yours are just as silly.

Why not complain about similarly basic 5 star reviews with no context?

I'm glad for this one. I've had hosts allow me over 45 days before catching up. Sure, pay your bills on time. But hey, also be a human. ;)
Christopher Wall
Christopher Wall,
I have dealt with SH a number of times over the last decade and I can assure you they are "human".

I was referring to the blatent hyperbole and the crazy extreme point of view:

Apparently we should "never trust them" because...Read More this guy didn't pay his bill on time. I suspect if he had contacted to explain the situation, they would have given some leeway.

Ho hum... we're all different!
Zach Bradshaw
Zach Bradshaw,
[last reply]

I am currently writing a review for another site and I've seen plenty of reviews like this about Stablehost.

None mentioned anything about missing payments. Their stories sounded like legitimate concerns. I ...Read Moreget the impression some staff takes a flamboyant attitude once they have your money. Support was often described as curt and/or downright rude. It does not seem to be consistent across all cases. But several instances were large or yearly prepaid accounts.

More recently, reviews mentioned canned responses through email.

Stablehost was recently bought (announced Mar '18) and my research tells me that their quality of service has fallen since. This includes server performance.
Christopher Wall
Christopher Wall,
See, now this is a valuable review!

Informative, rational... not just rant.

I wasn't intentionally defending StableHost, by the way (even though, in my, experience they have been just fine). Rather, reacting to an emotional,...Read More irrational comment.

I am interested to hear that SH have changed hands - I have yet to notice any detrimental effects, but I'll be keeping an eye. The sites I have hosted with them are mostly low traffic, so probably not so noticeable.

I use DigitalOcean for most projects these days, and always for staging. Then usually migrate away to SH for a handover, because they've never give me a reason not to.

I also use Memset for one really heavy traffic application I look after - it's rock solid but very overpriced... but the client pays, so I don't really care.
Ant Wakefield
Ant Wakefield from Australia,
Moved from Liquid Web

AVOID!! Incompetent staff and crude policies

Absolutely and mind blowingly hopeless.

I’ve been with quite a few hosts over the years so had a good sample size of what to expect from hosts.

But these guys take the cake for the stupidest and most unprofessional and custo...Read Moremer unfriendly services every.

Bunch of Wordpress Installs. One gets hacked (guess their automatic update didn’t work..). So ... their solution to this..

Isolate the offending URL, delete it and isolate the site and let me know the details?

That would make sense right?

But no...

Instead... they simply move my entire home directory to a restricted path, installing killing all my sites and then send me a generic support email saying that one of my sites had been hacked.

No details on which sites. No URL.

On top of this.... as if this wasnt incomprehensively stupid... they explain that I HAVE to rebuilt all my sites from scratch. Anyone who knows Wordpress knows that hours of work...

It gets worse... they specially tell me...NOT to move my files back to theroot public HTML folder (which would get everything back up and running so I could patch Wordpress and fix the security issue, ch age passwords, etc). They also add that is I do this and they find another instance of being hacked... they will issue me a fine.

Absolutely speechless.

The incompetency is beyond reproach.

I contact support and they tell me my sites got “Very Hacked”. Wow. Such a specific explanation.

Needless to say I’ll be leaving ASAP.

These kinds of experiences are ones that illustrate how and why to never EVER go anywhere near a company again. This entire episode clearly demonstrate that it’s all about $$$. There is nothing in this entire episode of web hosting incompetence that is, in any way, designed to support the client. It’s all about them protecting their ass and using the crudest method possible to fix an issue at the cost to the their own paying clients.

They clearly don’t care how they treat their customers. Not the stable host I joined years ago. Avoid at your own benefit. Fine a host that has enough intelligence to actually support you during a time of crisis, not one that abandons you and then proceeds to lock you up and threaten to fine you.

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

StableHost expert review cover image

Last Update | May 2022

Monthly Update – May 2022

Hosting PlansShared Web Hosting; WordPress Hosting; Reseller Hosting; VPS Hosting; Dedicated Servers; Domain Names;
Top FeaturesUnique Clustered Hosting; User-Friendly cPanel; Fast Load Time and 99.9% Uptime Guarantee; Litespeed Web Servers (2x Faster Than Apache); Free Let’s Encrypt SSL In All Plans; Unlimited Bandwidth, MySQL Databases, and FTP Accounts; Over 450 1-Click Apps With Softaculous; Unlimited Email Hosting Features; 24/7 Email And Phone Support For Clients; 45-Day Money-Back Guarantee
Customer Support24/7 Live Chat, Phone and Email Support, Ticketing System, Knowledge Base

During May, StableHost:

  • Extended the offer 50% off on its Web Hosting plans Starter and Pro on first invoices.
  • No incidents reported.
  • HostAdvice exclusive deal: 75% OFF Starter Package For 12 Months.

Have you ever heard of StableHost? It’s a small hosting company with roughly 15 employees. Their care for your website and your needs is the primary thing that separates them from the “mega-brands.”



Rated by Bruno Mirchevski

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing


Its team considers support as an essential factor when it comes to choosing a web hosting provider. So, they exclusively employ people with a passion for hosting. I guess that’s how they got an “Excellent” 4.9 out of 5-star rating on Trustpilot.

It is a privately-owned entity since 2009. Over the years, they have reinvested their revenues back into the business to offer new features to their customers. Better yet, they carry no debt, which seems promising.

StableHost offers Shared Web Hosting, WordPress Hosting, Enterprise Web Hosting, Unlimited Web Hosting, Reseller Hosting, Virtual Private Servers, SiteLock, Domain Names, SSL Certificates, Security Audit, and VPN.

With so many different hosting packages to choose from, chances are, you will find one that suits your needs.

Now, you might be wondering why did I choose StableHost for my expert review today? To be honest, I stumbled upon something they wrote on their site, “You’re not just a number to us; you’re part of the StableHost family.” It got my attention, so I want to check what it means.

Does StableHost provide the needed qualities to back this statement? Can you, as the end-user, entirely rely on their services, uptime, security, and support? Let’s get to testing!

Getting Started with StableHost

As soon as you visit StableHost’s website, you will get a warm welcome and a relaxing feel. I have to admit, I like the green color, and it predominates on StableHost’s site.

At first sight, it’s a simple and easy-to-use interface. You can find the language setting option in the top right corner and choose from English, German, Spanish, Swedish, and Vietnamese.

Also, you can spot StableHost’s main services, Web Hosting, Domains, Resellers, VPS, Dedicated Servers, and Site Builder right underneath.

screenshot of Stablehost home page

If you scroll a bit down, you’ll immediately find the web hosting plans. But, not to rush to purchase, I will navigate through the site a bit more.

screenshot of Stablehost hosting services

At the bottom of the home page, you can find all that StableHost has to offer.

Within the cPanel, StableHost offers Unlimited MySQL Databases and FTP Accounts, Webalizer, Analog & Awstats, Free Website Builder, Softaculous (1-Click Scripts), R1Soft Daily Backups, and Let’s Encrypt Certificates.

Regarding email features, you can benefit from unlimited email accounts, forwards, autoresponders, and mailing lists. Furthermore, StableHost offers Virus / Spam Filtering, IMAP and POP3, Port 25/26 SMTP, Online WebMail, and SSL POP3, IMAP & SMTP.

StableHost’s servers start at 32GB RAM, feature SSD drives, Unlimited Bandwidth, Clustered DNS by Cloudflare, and SSH Access at an additional fee.

Better yet, you can find suitable development tools, such as PHP 7.x and 8 Support, MariaDB / MySQL, Perl, Python, Server Side, and Git. In turn, you can create your website as you have always imagined it.

screenshot of features

Now, onto my favorite part – shopping for a web hosting-related service!

As mentioned, I can choose from a variety of plans with StableHost. As per usual, I will settle for the most basic option, and that’s standard web hosting in this case.

Once you click on ‘Web Hosting’ in the Main Menu, you’ll see the following screen. At the time of my purchase, these plans were at 50% off. Am I lucky or overly strategic? I’ll leave that a mystery.

StableHost offers three web hosting plans – Starter, Pro, and Platinum. It further specifies the intended use for each program, which I (from a beginner’s standpoint) find especially helpful.

screenshot of web hosting plans

If you scroll down, you will get to a comparison table for the three web hosting plans.

You can benefit from unlimited disk space and bandwidth, Site Builder, 24/7/365 email and live chat support, script troubleshooting, and DDoS Protection – 2Gbit/s in each plan.

The Starter plan supports one website, while the remaining two unlimited number of websites.

Furthermore, you can set up up to 500 accounts and 250,000 files (INodes), 1 Full CPU Core, and 25 MySQL Connections on the Starter and the Pro plan. Also, both come with a 99.9% SLA.

The Platinum plan is the only one with VIP support, 50 accounts per server, 500,000 files (INodes), two full CPUs, 50 MySQL Connections, 99.99% SLA, Hacked/Compromised Repair, and SpamExperts Spam Filtering.

screenshot of web hosting plan comparison

The features within the Starter plan are enough for my needs. So, to save a few bucks, I will go for that option. Furthermore, I like to test what each provider offers at the minimum level.

I clicked on ‘Sign Up Now’ on the Starter Plan. Here, I can place my order.

You can enter a new domain or transfer an existing one. Then, in the square on the right, you can choose the term.

screenshot of the new domain selection page

You can choose from a month, three, six, twelve, twenty, or thirty-six months. As usual, the long-term plans come with better discounts. But I’m not too fond of commitment. So, I will go for the monthly option.

screenshot of the payment period selection page

At first, I wanted to transfer my existing domain. But it was too expensive. Then, I went for the second option. I purchased a new domain. StableHost disappointed me at this point. It doesn’t provide for free domains within the web hosting plans, even though most providers do.

Note: If you purchase a domain name at StableHost, you should keep in mind that you will not receive a refund along the road.

Here’s how my order looked like after adding the domain. Something still doesn’t add up. So, I clicked on ‘Review Your Order,’ only to realize the site automatically adds SSH access for a year as a paid add-on.

screenshot of the domain selection page

The second step of the registration looks like this.

Here, you can extend the period for domain registration to up to ten years. You can also review the hosting plans and add-ons within your basket and choose a hosting location.

screenshot of domain registration period selection

StableHost offers several hosting locations – in Sweden, the USA, Germany, the Netherlands, Spain, and Singapore.

screenshot of the server location selection page

You can also apply a coupon code at this point if you have one. Unfortunately, I don’t. So, I will proceed to payment.

When you continue to Check Out, you will get to step three – Login/Create Account.

Login/Creation Account page screenshot

After filling in the required information, you’ll find this message. Or, let me better express myself, it will find you.

screenshot of the Order Confirmation page

I went to my email to check what’s going on. I got an email ‘Welcome to StableHost.’

screenshot of the email message

As you can see, StableHost might take up to 12 hours to approve my account, as they manually review for fraud. So, now we wait.

Question: Will you transfer my website?

Answer: StableHost will transfer your website for free if your previous provider is using cPanel. The free transfer will include all of your content, MySQL databases, FTP, and email accounts.

Setting Things up at StableHost

Here I am, a day later. I still haven’t received an email approving my account. So, I went to log in to StableHost, only to realize I have no active products/services. It means they haven’t approved it yet, and I cannot seem to understand why.

screenshot of client area

I clicked on ‘View All’ in Your Active Products/Services. Here’s where it led me. My service is classified as fraud.

screenshot of My Product & Services page

I went on to contact customer support as the only way to solve this issue. At all times, while you are on StableHost, you can notice a green live chat option in the bottom right corner. Now is the time to use it.

The StableHost team will simultaneously assist me via live chat and email. Let’s see how it will work.

screenshot of live chat (start of conversation)

Not a great start, I have to say. “15 m ago. Not seen yet” somehow doesn’t sit right with me when a provider specifies under 5 minutes response time.

screenshot of the live chat conversation

Half an hour later, I got a response.

screenshot of the live chat conversation (continued)

It was a great response. As soon as I clicked on the link, all I needed to do was pay.

screenshot of the live chat conversation (end of conversation)

No problems here!

screenshot of the invoice

I entered my credit card information once again at Checkout, and that was all about it. Now that my Invoice is paid, I can proceed to test.

Note: At StableHost, you can pay with a credit card, debit card, via PayPal, and bank transfer.

I already showed you the Client Area. Here’s how it looks once you log in to StableHost. Only this time, I have an active service.

You can find several tabs within the Menu, Home, Services, Domains, Billing, Support, and Open Ticket.

In the top right corner, you can also check your Notifications or Account Settings.

client area screenshot

In Services, you can find your services, order new services, or view available add-ons.

screenshot of purchased items

I clicked on Active to check what can I do with my existing web hosting plan.

Here, you can log in to Webmail or cPanel, upgrade/downgrade your plan, request cancellation, change your domain name or password.

You can also find quick shortcuts, options to create an email account, billing overview, and configurable options if you scroll down.

screenshot of the product details

I instantly went on with the cPanel featuring the new style, Glass. I have to admit; I like it.

StableHost’s cPanel consists of Services, Email, Files, Databases, SiteLock Services, Domains, Metrics, Security, Software, Advanced, Preferences, and the Softaculous Apps Installer.

You can find the Site Builder in Services.

Email Accounts, Forwarders, Email Routing, Autoresponders, Default Addresses, Mailing Lists, Track Delivery, Global Email Filters, and Email Filters are all part of the Email section. Here, you can also find Email Deliverability, Address Importer, Spam Filters, Configure Greylisting, Calendars and Contacts, and Email Disk Usage.

screenshot of cPanel welcome page

Files consist of File Manager, Images, Directory Privacy, Disk Usage, Web Disk, FTP Accounts, Backup, Backup Wizard, Git Version Control, and R1Soft Restore Backups.

screenshot of Files panel

phpMyAdmin, MySQL Databases, MySQL Database Wizard, and Remote MySQL are part of the Databases category.

screenshot of Databases panel

Sitelock is part of SiteLock Services.

screenshot of Sitelock Services panel

Site Publisher, Domains, Addon Domains, Subdomains, Aliases, Redirects, Zone Editor, and Dynamic DNS are all part of the Domains section.

screenshot of Domains panel

Metrics covers Visitors, Errors, Bandwidth, Raw Access, Awstats, Webalizer, Webalizer FTP, Metrics Editor, and Resource Usage.

screenshot of Metrics panel

Security covers SSH Access, IP Blocker, SSL/TLS and Status, Manage API Tokens, Hotlink Protection, Leech Protection, ModSecurity, and Let’s Encrypt SSL.

screenshot of Security panel

The Software category consists of Cloudflare, Application Manager, WordPress Manager by Softaculous, MultiPHP Manager, PHP PEAR Packages, Softaculous Apps Installer, Perl Modules, Select PHP Version, Site Software, and Optimize Website.

screenshot of Software panel

Advanced consists of Cron Jobs, Virus Scanner, Track DNS, Indexes, Error Pages, Apache Handlers, and MIME Types.

screenshot of Advanced panel

Password & Security, Change Language, Change Style, Contact Information, and User Manager are part of Preferences.

screenshot of Preferences panel

WordPress, Joomla, AbanteCart, phpBB, SMF, WHMCS, Open Real Estate, MyBB, Dolphin, pH7CMS, Laravel, OpenCart, Concrete CMS, and ClipBucket are part of Scripts.

Categories cover Blogs, Portals/CMS, Forums, Image Galleries, Wikis, Social Networking, Ad Management, Calendars, Gaming, Mails, Polls and Analytics, Project Management, E-Commerce, ERP, Guest Books, Customer Support, Frameworks, Educational, DB Tools, Music, Video, RSS, File Management, Others, and Libraries.

screenshot of Softaculous Apps Installer panel

Within Services, you can also change your Domain name.

screenshot of Services page

If you click on Order New Services, you will get to the following screen. Here, you can purchase web hosting plans, Reseller Hosting, Secure VPN, SSL Certificates, VPS Hosting, SiteLock Website Security, Dedicated Servers SE, and Product Add-ons.

screenshot of Web Hosting Plans

I already explained the web hosting plans. Here’s what you will get with the remaining options.

StableHost offers three Reseller plans, Reseller Basic, Reseller Plus, and Reseller Pro. You can get up to 50 clients, 60 GB Disk Space, and host up to 100 clients with the most expensive option.

screenshot of Reseller Hosting plans

StableHost offers five different VPS Hosting plans, with up to 8 CPU Cores, 16,384MB Memory, 300GB HD, and 16TB Bandwidth.

screenshot of VPS Hosting Plans

In turn, the dedicated servers feature up to Intel Xeon E5-2603 v3 1.6GHz 6C, 16 GB RAM, 2 x 300 GB SAS Hard drives, 4 TB Traffic, and 0 or 1 RAID.

screenshot of Dedicated Servers plans

StableHost provides a single product add-on, SSH Access. It’s a one-time purchase providing you the option to make changes to your website via a command-line interface.

screenshot of Product Addons page

Next to Services, you can find Domains, consisting of My Domains, Register a New Domain, Transfer Domains to Us, and Domain Search.

Keep in mind; your domain needs to be active so that you can manage it.

Now, onto Domain Registration. I have to say, StableHost is genuinely superior in this regard. You can choose from hundreds of extensions and browse by category.

Depending on your niche, you can classify the domains and find the best suited for your site. It’s a fast, easy, and incredibly entertaining process.

screenshot of Register Domain page

If you already own a domain, you can transfer it to StableHost. However, they charge you for this service, as they extend your domain by one year.

screenshot of Transfer Domain page

Next, Billing covers Invoices, Quotes, Mass Payment, Manage PayPal, and Payment Methods.

The following tab (and last one) is Support, but more on that later.

Performance, Speed, and Uptime

StableHost offers clustered hosting. In turn, it eliminates single points of failure, increases the availability of your website and other web services beyond that of ordinary single server hosting.

It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing.

Now, while a single server can require periodic reboots for software upgrades and the like, a clustered platform can stagger the restarts. In other words, it allows you to upgrade all necessary machines in the cluster while the service is still available for site visitors.

In a way, it’s similar to cloud hosting since it provides you resources of many machines to use on-demand. As a user, you can benefit from significant scalability in this regard.

screenshot of the Discover Clustered Hosting page

StableHost offers a 99.9% uptime guarantee in all its shared and reseller hosting services, protecting you from the ramifications of downtime. It means that if there is a month that StableHost doesn’t keep your site online 99.9% of the time, they will credit you for the downtime.

Note: StableHost will give you one month of credit on your account if your shared or reseller server if there is a month that it does not keep your site online 99.9% of the time.

See, uptime is essential when it comes to business success. You wouldn’t like to “repel” your customers by greeting them with a dysfunctional site. However, that’s not where it ends.

You also need to check the response time of your server and the load time of your pages. After all, no one likes waiting for a site to start working suddenly. StableHost is pretty average in this regard.

Still, StableHost has significantly improved its site performance with the addition of the Litespeed Web Servers, the industry’s leading high-performance, highly scalable offerings. The change of Apache to Litespeed is even more noticeable if you have a larger site with more traffic.

More precisely, StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.

Level of Support at StableHost

The StableHost technical team is available 24/7/265 to assist you with all quests. See, I waited a while for a response on the live chat (approximately 30 minutes). Still, I got excellent guidance, so I am a bit divided in this regard. They might not be as fast as they claim, but they are sure of great quality.

Even when you are not logged in to the Client Area (don’t have a StableHost service), you can still contact their team via live chat, phone, or email. Furthermore, the StableHost is available on social media platforms, including Facebook and Twitter.

screenshot of a part of the site with possible types of support

Within the Client Area, you can find the options to open a ticket or access the Knowledgebase.

screenshot of support dropdown

The Knowledge base is sure a comprehensive one. It covers different aspects of the StableHost operation, such as Pre-Sales & General FAQ, Technical Support, Account Support, Domains, Affiliates, and Policies.

screenshot of knowledge base

If you click on Tickets, it takes you to the live chat feature with all your past conversations with StableHost agents.

At last, I would like to check the refund policy for those unsatisfied with StableHost’s services.

StableHost offers a 45-day money-back guarantee on new shared web hosting accounts, excluding domain registration fees and add-ons. So, if you are not satisfied with its service, you can cancel your account within 45 days of signup via the billing control panel and contact its team.

However, StableHost doesn’t offer any form of refunds on VPS servers or second accounts (only first-time accounts).

Let me try and get a refund. You can find the option in My Services if you click on Active for the service you wish to cancel. Then, ‘Request Cancellation.’

screenshot of Account Cancellation Request page

Once you describe your reason for cancellation, you can declare the reason you are canceling the service, rate StableHost’s support for the service, and declare whether the service met or exceeded your expectations.

screenshot of Request Cancellation

Question: What if I choose not to use “Whois Privacy”?

Answer: If StableHost customers choose not to use “Whois Privacy”, information about their name, email address, and domain name will be accessible publicly.

Security and Backups

As mentioned, you can find many security features within the cPanel. But it doesn’t end there.

StableHost offers four Secure VPN plans. You can get up to unlimited bandwidth, six devices, and AES-256 encryption.

screenshot of Secure VPN plans

You can also choose from four different SSL Certificates, AlphaSSL SSL Certificate, Comodo Multi-Domain, Comodo EV Certificate, and Comodo Wildcard Certificate.

screenshot of SSL certificates

SiteLock Website Security automatically detects and removes malware from your website. With the individual cybersecurity products and solutions that SiteLock offers, you can focus on the more essential aspects of your business.

You can get a one-time scan/fix with the SiteLock 911 plan. You can get a SecureWeb plan for one, two, or three years. Finally, StableHost offers three SecureWeb Advanced WAF/CDN plans, once again, for one, two, or three years.

screenshot of SiteLock Website Security products

Now, these SiteLock opportunities come from the Client Area within my web hosting plan.

However, you can also get SiteLock Website Security from StableHost’s homepage. The company provides three plans, Secure Web, Secure Web Plus, and Emergency Clean.

screenshot of SiteLock Website Security plans

All three plans come with online reputation monitoring and a SiteLock Trust Seal.

SiteLock constantly scans for various threats such as malware, SQL injections, cross-site scripting, and more. The scan also covers CMS and eCommerce applications.

Furthermore, SiteLock automatically removes the malicious code and patches the CMS core, plugins, and eCommerce solutions.

StableHost’s Web Application Firewall (WAF) protects your website and web applications from cyberthreats and harmful traffic, including OWASP’s top 10 threats that penetrate websites across the globe.

At last, the CDN within the Secure Web Plus adds improved SEO rankings, increased website speeds, and reduced bandwidth consumption to the offer.

StableHost offers Malware Scanning, Vulnerability Scanning, Predictive Risk Score, Malware Removal, Vulnerability Remediation, CDN, WAF, and DDoS Protection.

screenshot of Security products

As for the backups, StableHost provides R1Soft daily backups on all shared and reseller web hosting servers. Every night, the company backs up your entire account, including all databases, and stores them for 14 days. If you need to recover your data, you can click on the R1Soft icon in cPanel and select which files you would like to recover.

Still, the company encourages its customers to keep their backups for extra assurance.

Tip: StableHost users can generate their own backups via the cPanel interface.

Specific Features of StableHost

The question at this point is, what makes StableHost stand out? Which features make it a superior hosting provider or convince you to purchase its services over any other market participant?

Here’s a list of StableHost’s top features:

  • Unique Clustered Hosting
  • User-Friendly cPanel
  • High-Quality Hardware On All Its Servers
  • Enterprise-Grade SSD Drives, 96G Of Memory And Dual CPUs
  • Customized Versions Of PHP, Litespeed, and MySQL
  • Fast Load Time and 99.9% Uptime Guarantee
  • Litespeed Webserver (2x Faster Than Apache)
  • Free Let’s Encrypt SSL In All Plans
  • Unlimited Bandwidth, MySQL Databases, and FTP Accounts
  • Over 450 1-Click Apps With Softaculous
  • Unlimited Email Hosting Features
  • Premium Spamfiltering
  • Other Superior Security-Enhancing Features
  • E-Commerce Functionality
  • Free Migration Of Websites To StableHost Dedicated Servers
  • 24/7 Email And Phone Support For Clients

screenshot of the advantages if you choose StableHost

Monthly Updates

During April 2022, StableHost:

  • Performed emergency Maintenance for backup03-phx.stablehost.com
  • Extended the offer 50% off on its Web Hosting plans Starter and Pro on first invoices.

During March 2022, StableHost:

  • Extended the offer 50% off on its Web Hosting plans Starter and Pro on first invoices.
  • Performed several database upgrades.
  • Experienced issues with vz03-phx VPS node.
  • Its sin11.stablehost.com server was down.
  • Performed emergency hardware maintenance on vz03-phx VPS node.

During February 2022, StableHost:

  • All servers were operational.
  • Extended the offer 50% off on its Web Hosting plans Starter and Pro on first invoices.

During January 2022, StableHost:

  • All servers were operational.
  • Extended the offer 50% off on its Web Hosting plans Starter and Pro on first invoices.

During December 2021, StableHost:

During November 2021, StableHost:

During October 2021, StableHost:

  • Extended the offer: 50% off on first invoices
  • Offered 80% off your first year on any new hosting package (promo code: SAVE80B)
  • All servers were operational

During September 2021, StableHost:

During August 2021, StableHost:


StableHost comes with several attention-grabbing qualities. For instance, you can benefit from daily backup, unlimited email hosting options, a SiteBuilder, SSL, and so on. Yet, it doesn’t have overly unique features that make it stand out from the crowd.

It’s a small company with a dedicated in-house team. It sure has an attractive site design and reliable cluster hosting. Undoubtedly, you can expect at least average response and load times (if not superior). Also, StableHost offers a 99.9% uptime guarantee in all its hosting plans, which is pretty convincing.

Furthermore, StableHost is an easy-to-use solution, even for first-time users. It comes with the user-friendly cPanel and 1-click installs of over 450 apps. However, most of its options are unmanaged. So, if you go for a VPS or a dedicated server, you will need some technical expertise to get you going.

StableHost also offers superior customer support, accessible over live chat, email, or phone. They consider it as a competitive advantage, but I wouldn’t say the same thing. See, I waited half an hour for a response on live chat. Basically, the point of the feature is instant support, which I cannot say I got.

Also, they specify 12 hours as the needed time to approve an account, and even a day later, I haven’t got a response. If you remember (or paid attention in the review), they classified my service as fraud. I had to log in to discover the issue, as they didn’t even notify me about it. So, as mentioned, I am a bit unsure of how to rate their support. They are super-friendly, experienced, and helpful. Still, they need to improve their response time.

As for the pricing, StableHost can once again improve. See, what I like is transparency, and they don’t offer it. During my first-time purchase, they added an add-on (without my consent) to the cart. Also, the company doesn’t provide free domain registration nor transfers. To be honest, almost all web hosting providers currently do, which is a significant disadvantage for StableHost.

Stablehost.com pros

  • Affordable Initial Plans
  • No Setup Fees for VPS Customers
  • Ease Of Use (cPanel And 1-Click Installs)
  • Available SiteBuilder In All Plans
  • Uptime And Money-Back Guarantees
  • Free Let’s Encrypt SSL
  • Managed Options And Professional Services Are Available
  • R1Soft Daily Backups
  • Great Options For Customer Support

Stablehost.com cons

  • No Free Domain Registration
  • No Free Domain Transfers
  • Add-Ons Come With A Fee
  • Most Options Are Unmanaged
  • Slow Response Time On Live Chat And Email


Does StableHost offer an uptime guarantee?

Yes, StableHost offers a 99.9% Uptime Guarantee. If they fall below this number during a month, they offer your account a full month’s credit.

Where are StableHost’s servers located?

StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.

Does StableHost offer a money-back guarantee?

StableHost offers a 45-day money-back guarantee on new shared web hosting accounts. You can request a refund within the Client Area. However, it will not cover any admin fees, install fees, domain names, or similar add-ons. Also, the company doesn’t offer refunds on the VPS servers.

What kind of hosting does StableHost provide?

StableHost offers clustered hosting. It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing. So, it eliminates single points of failure and increases your website’s availability and other web services beyond that of ordinary single server hosting.

Is StableHost good in customer support?

StableHost is a small hosting company with roughly 15 employees that care about your website. They offer superior 24/7/365 support via live chat, email, and phone support. Furthermore, you can find almost all answers regarding their service within the Knowledgebase. However, they need a slight improvement in response times. 

Stablehost.com Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
STARTER Unlimited Unlimited cPanel 1 $1.75 7.6 Details
PRO Unlimited Unlimited cPanel Unlimited $4.25 4.9 Details
PLATINUM Unlimited Unlimited cPanel Unlimited $27.99 5.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VZ 1GB 40 GB 1 core 1 GB $9.12 8.5 Details
VZ 2GB 60 GB 2 cores 2 GB $13.70 6.4 Details
VZ 4GB 100 GB 4 cores 4 GB $27.45 8.5 Details
VZ 8GB 200 GB 6 cores 8 GB $54.95 8.5 Details
VZ 16GB 300 GB 8 cores 16 GB $109.95 9.6 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Professional 600 GB 2 x 3.40GHz 4 GB $145.00 8.5 Details
Premium 600 GB 4 x 2.00GHz 8 GB $165.00 8.5 Details
Ultimate 600 GB 6 x 1.60GHz 16 GB $245.00 8.5 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
STARTER Unlimited $3.50 9.6 Details
PRO Unlimited $8.50 9.2 Details
Platinum Unlimited $27.99 8.5 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Basic 20 GB Unlimited cPanel $9.12 8.5 Details
Pro 40 GB Unlimited cPanel $18.29 8.5 Details
Plus 60 GB Unlimited cPanel $27.45 6.4 Details

SSL Plans

Plan Name Features Warranty Price Score
Comodo Standard $0.00 $59.88 8.5 Details
Comodo Wildcard Certificate
$0.00 $239.88 8.5 Details
Comodo EV $0.00 $233.88 8.5 Details
Comodo Multi
Multible Domains
$0.00 $122.88 8.5 Details

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