• User Friendly
  • Support
  • Features
  • Reliability
  • Pricing
Write Review Visit A Small Orange

A Small Orange Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $2.92 - $20.00
VPS $20.00 - $150.00
Dedicated Server $99.00 - $275.00

Data Centers

Ridwan Choudhury

Pinned Review

Ridwan Choudhury,
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored...Read More my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.

It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.

Another good thing about ASO is their server name and user area interface is very unique and user friendly.

Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Brian Burns
Brian Burns from United States,

Heed The Bad Reviews

Signed up with ASO in 2014 when they were indeed small. They have since been acquired by EIG and, as reviews across the Internet will confirm, they are about the worst hosting company/domain registrar you could imagine. I had majo...Read Morer issues during my first WEEK, and ended up cancelling service (both online and by phone). ASO has continued to bill me annually (since 2014), and trying to resolve the issue has been like pulling teeth; in fact, I was billed another $50.00 today (PayPal has blocked ASO from further billing of my account - but I'm still out fifty bucks for nothing).

My strong advice: read and heed the bad reviews - these guys are crooks.
Dr David Cohen
Dr David Cohen from United States,

10 days, still no response to polite ticket. They do not give

We're generally brief and polite. After several days of no Welcome email, we asked for cancellation and refund. No response. So, we'll file chargeback request with credit card, and submit reviews. We highly (and respectfully) sugg...Read Moreest avoiding ASmallOrange. Sorry, we have many hosting accounts, ASmallOrange has been purely disappointing.Less
Vinay Chandra
Vinay Chandra from United States,

Cancellation Reason for ASmallOrange: Worse customer service ever!

During sign up the information provided was that I could enter the EPP number of the domain I want to transfer from GoDaddy after completion of sign up process.
When I returned the site was asking for $15 fee, which I was willing...Read More to pay BUT their web interface kept saying product not in the cart to complete transaction.
The chat agent opened a ticket. I opened a ticket but no response.
For such a simple thing when they are acquiring a new customer, they have such BAD customer service... I just cannot imagine what it will be like afterwards. And they do not have any phone number to call either.
I have NEVER experienced such bad customer service from anyone for new customers in my life.
Don Berns
Don Berns from United States,

Garbage Support at ASmallOrange

The have competitive prices, good features and good up-time, but there is a reason they do not have any comments on their website about how quickly they respond to support requests. Open tickets, even ones marked URGENT sit for 24...Read More hours standard, but two days or more isn't uncommon.

Good service and prices when all goes well, but if you ever need tech support you will be SOL.
Becca Rapelje
Becca Rapelje from United States,

Virtual Server Down for a short time.

My server with 20 sites went down for a short time in Dec. After putting in a service ticket, I was contacted immediately and the server was back up shortly after. I had used EV1 for years with no downtime, however the customer se...Read Morervice was bad. A small Orange is there and works with you to solve many problems.Less
Barry Parr
Barry Parr from United States,

They took my VPS (and lots of others) down for a week

The week beginning 12/25, A Small Orange had an outage that affected a large number of VPS customers. It continued for many of us for a week or longer.

I listed my site below, but I have since moved it to Digital Ocean using ServerPilot.
Rob Kulanko
Rob Kulanko from United States,

ASO will cost you more than it will save you... downtime will ruin your sales if you run a business.

I have used asmallorange.com for my hosting for about 2 years now... in that time period they have managed to have 7 days that were over 12 hours of downtime. That is NOT acceptable for any business website, so unless you are host...Read Moreing a blog or something that is not involving purchases, then you should expect ASO is going to cost you more than you might save from their deals. Yesterday was one of the biggest days of the year for my sales and this incompetent hosting company handed me 23 hours of downtime followed by 6 hours of uptime and now it's down again... once again hurting my sales and reputation of my business. Furthermore during those 23 hours, I could not get ANY INFORMATION WHAT SO EVER about what was going on and when it would be resolved. The tech support people have no information for anyone, all they will do is create a ticket for you... but when you ask them ANY question they have NO ANSWERS. I asked a lot of questions and every single one was answered with "I'm sorry but I have no more information" - if you are running a business you would be a fool to use ASO to host it, take it from someone that's lost at least $1000 in sales due to their complete incompetence and lack of concern for the businesses that rely on them.Less

Expert Review

Craig Timmins
Craig Timmins
Hosting Expert


One Web Hosting Solution That You Can’t Miss

A Small Orange is definitely one of those unheard of web hosting companies, but don’t let that steer you away from them, because they are offer simple and clear hosting packages. What you get with A Small Orange is uncluttered and crystal clear information that provides a reliable service to its users. Prices range from just under $3 per month for the shared hosting option and up to $100 for dedicated, and A Small Orange also offer a full refund policy.



Rated by Craig Timmins

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing


Transparent About Uptime but Vague About Information

What do I say about the reliability? It’s fairly transparent but vague at the same time. By this I mean that they do offer information on uptime and data centres but don’t really go out of their way to provide historical data for uptime or in-depth information on servers etc. That’s not a massive issue though as they do guarantee 99.9% uptime with a page that shows server status details. A Small Orange also monitor their servers using CCTV, redundancy power systems which come in the form of a backup battery, and this is all powered by diesel.


Features That Will Blow Your Mind!

There are some really good features available over at A Small Orange, and all shared hosting plans come with daily backups, an SSD driven hosting environment, and automatic script installation. However, the real selling point for me is that they offer unlimited POP3, MySQL, Mailing Lists, Email Forwarders, Sub-domains, and FTP Accounts, which is an offer that you won’t find on many hosting websites. For extra costs you can also buy more bandwidth for your plan, a premium support option, and you can also take out dedicated IP addresses for SSL sites.


Support Options Let The Down

If one area of our review lets A Small Orange down its the support that they offer. It almost seems like they have been so busy perfecting every other angle of the business that they haven’t had time to bother about customer support. All of the support is outsourced, and the support workers work remotely. This can lead to a whole host of problems and what many customers have reported is that they haven’t been able to get sufficient advice or answers to some of the more technical questions. Support is 24/7/365 but live chat isn’t available over the weekend periods. You can get in contact by email and ticket system but there is absolutely no telephone support available.

  • 24/7/365 support
  • Email
  • Community Forum
  • Ticket System
  • Live chat only on during weekdays
  • Support team scattered across the USA
  • No telephone support offered


Prices to Suit Anyone Requirements

There are a total of 5 hosting plans which range from Shared Hosting to Hybrid and Dedicated hosting, and everything in between. The prices and requirements can meet the needs of an individual or small company up to large enterprises. For the lowest paid plan you can pick yourself up a shared hosting account which can get your business up off the ground in no time. Reseller hosting starts at $15 per month whilst Business hosting and Cloud VPS hosting, both begin at $20 per month.


One of The Best Web Hosting Sites Out There

The website itself is amazingly well designed, and everything is simply laid-out and accessible from the homepage. You can either select bundles or ‘find your perfect plan’ which lists all the plans available. There is no clutter, no needless content and images, it’s simple plain and just brilliant. CPanel comes with most plans but double check this before buying as it appears to be missing on some plans. CPanel is an excellent control panel tool for beginners and experienced users and just makes life easier when managing your site and hosting. This is one of my favourite web hosting sites to be on, I would actually say it’s a pleasure to navigate around.


A Strong Contender For One of The Best Shared Hosting Platforms

A Small Orange is a really great hosting solution for small to medium sized businesses, with the option to scale up. The user-friendly feel of the site and the clear service line-up is definitely a 10/10 for me as anyone from a basic Internet user to an advanced user can jump onto the site and feel comfortable in seconds. The plans are all nicely priced and offer some feature packed tools and options that can help you take control of your website. A refund policy and a 45-day money back guarantee are just more tempting reason to take out a hosting plan, with the only one big drawback being the lack of support.


  • User-friendly site
  • Great prices for small to large companies
  • Strong Features & Tools
  • Refund and 45-Day Money Back Guarantee



  • No telephone number
  • Live chat not available on weekends
  • Support staff are not located near data center

A Small Orange Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Tiny 512 MB 5.12 GB cPanel Unlimited $2.92 2.0 Details
Small 5 GB 51.2 GB cPanel Unlimited $5.00 1.4 Details
Medium 15 GB 153.6 GB cPanel Unlimited $10.00 1.8 Details
Large 30 GB 512 GB cPanel Unlimited $20.00 2.1 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
1 30 GB 1 core 1 GB $20.00 1.2 Details
2 50 GB 2 cores 2 GB $30.00 1.8 Details
3 75 GB 2 cores 3 GB $45.00 1.8 Details
4 100 GB 4 cores 4 GB $60.00 1.8 Details
5 125 GB 4 cores 5 GB $75.00 1.8 Details
6 150 GB 6 cores 6 GB $90.00 1.8 Details
7 150 GB 8 cores 8 GB $120.00 1.8 Details
8 200 GB 8 cores 10 GB $150.00 1.8 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Xeon E3-1220 V2 128 GB 4 x 3.10GHz 4 GB $99.00 1.8 Details
Xeon E3-1220 V2 1 TB 4 x 3.10GHz 4 GB $99.00 1.8 Details
Xeon E3-1230 V2 256 GB 4 x 3.30GHz 8 GB $135.00 1.8 Details
Xeon E3-1230 V2 1 TB 4 x 3.30GHz 8 GB $135.00 1.8 Details
Xeon E3-1270 V2 256 GB 4 x 3.50GHz 16 GB $175.00 1.8 Details
Xeon E3-1270 V2 1 TB 4 x 3.50GHz 16 GB $175.00 1.8 Details
2x Xeon E5-2620 512 GB 8 x 2.00GHz 32 GB $275.00 1.8 Details
2x Xeon E5-2620 1 TB 8 x 2.00GHz 32 GB $275.00 1.8 Details

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