Basic hosting good for most sites
SkyToaster is a domestic hosting company based in Durham, North Carolina. They offer standard and reseller hosting plans, though no major enterprise or business hosting solutions. They are especially known for their complete management of all of their servers, from their cheapest one to the most expensive. This include all of their Virtual Private Servers (VPS) and Solid State Drive VPS’s (SSD VPS) that they offer, completely handling all server requirements. In addition, their support staff is localized and not outsourced — priding themselves on allowing for maximum personalization and flexibility with all of their plans.
Uptime & Reliability
Good reliable hosting
SkyToaster offers 99.9% uptime guarantee or a prorated credit for any downtime, which I haven’t experienced. In addition, they have a 45-day guarantee for all shared and reseller hosting plans, as well as a 15-day money-back guarantee for all VPS hosting plans. It makes them truly a no-risk choice, and the personalization you will get from the staff makes it worth it. Rather than just creating you an account and letting you do it from there, they handle all the server management and help you with whatever issue or 3rd-party installation you need help with.
The big selling point for SkyToaster is their server management. Just about all of their plans are managed which means they will handle all the time-consuming and agonizing aspects of running a server and webpage. They will handle all the network and hardware maintenance needs, cPanel and kernel updates, SPAM filtering, firewall configuration, and much more. The difficulty of your hosting plan greatly reduces when it’s managed, which is why I love their plans. To go along with that, they offer professional and well-designed email platforms for personal or enterprise use, standard SSL certificates to provide secure webpages, and domain registrations if you currently don’t have one, or if you want a new one.
Unlike many hosting companies with just two servers, they have multiple servers in the US and in Europe, not just one. Between Dallas and London, to West Palm Beach, FL and the Netherlands, they have many flexible options where you can run speed tests on each before selecting one. In addition to shared and reseller hosting, they have a standard VPS service that goes up to a huge 150GB personalized VPS server. Additionally, you can get SSD VPS servers that are extremely fast and optimized, located in a controlled, isolated environment, and are customizable to your needs.
Good support from skilled technicians
SkyToaster has a toll-free number you can call for support along with the standard e-mail and live chat. While they don’t guarantee a reply time, you can be assured they have one of the top teams around. Their home page does say 24/7/365 support and they’ve been there every time I needed them. Their support staff isn’t outsourced to some Asian country — it’s all personalized and handled by one of the experienced staff members. Patrick has been outstanding in setting up a custom server specialized for my needs.
Typical hosting prices for most plans
Their shared hosting plans range from $10 to $20 per month, a relatively low price. On the low end you only get 10GB storage and 500GB monthly bandwidth, with 50 available add-on domain. If you’re looking for a large storage size or plan on hosting more than 50 add-on domains, you should look for either a reseller plan the premium shared hosting plan for only 20$ per month.
While their reseller plans are cheap, ranging from $10 to $40 per month, the maximum disk space you will get is 100GB, a relatively low amount if you wish to have many reseller accounts. The low plan allows you to have 10 cPanel accounts, while the rest of their plans are unlimited. SkyToaster’s hosted e-mail will get you 5 e-mail accounts for only $15 per year, on the low end. If you’d rather have enterprise mail, they have an even better deal where you get 30GB per account (rather than 2 — the standard amount for hosted e-mail accounts) for only $3 month each — as many as you want. It includes mobile support and a full connected calendar, contacts, and task list. It’s perfect for anyone in the professional sphere.
Their managed VPS servers and SSD VPS servers are where they are known for. Their VPS servers and service is outstanding. You can get a 1GB VPS with 1.5TB of bandwidth for $70 — or you might as well upgrade to 3GB and 3TB of bandwidth for $100 per month. I would highly recommend just going for the SSD VPS servers which are much faster and even the low-end plan has 1.5GB of RAM to go along with the SSD storage.
Nice hosting for most types of sites
While SkyToaster offers decent shared and reseller hosting plans, I think they are best in the VPS aspect of their services, and especially the SSD VPS hosting plans they offer. If you’re like me and prioritize speed and quality above everything else, you need something this fast and smooth. The reason I don’t like their other plans is because of their low available space limiting what you can do with the account. But they have designed a great system, provide awesome support from a local company, and are overall a pretty good hosting company. Here are some of the pro’s and con’s I saw…
- Fully managed
- 45-day money back guarantee
- Very fast SSD on VPS hosting
- Nice control panel options
- Excellent support provided
- Only Linux hosting
- Limited hard disk space