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Site5 Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.95 - $11.95
VPS $55.00 - $325.00

Data Centers

Fernando Lins

Pinned Review

Fernando Lins,
Pros: • Online support 24/7 that actually works • Fairly priced service • Many plans available for different needs • Continuous improvement of server quality • Great selection of tools to make your si...Read Morete • Perfect uptime • Comprehensive FAQ for rookies • Infinite hosting space • Easy to set up and use emailCons: • No plans for studentsLess


Naum M
Naum M from Macedonia,

The worst!

I have lost many clients because my VPS server got infected with malware, they dont do any monitoring and they dont know how to clean and fix any issue. Dont waste yout time and clients with this company.
Lynn Bell
Lynn Bell from United States,

Site 5 - Scammers

They charge for services I did not receive. I contacted my credit card company and they removed the charges. Then Site 5 sends me a bill for the service again and adds a $25 fee for the credit card company dispute. In the meantime...Read More, I am current on the correct billing ($141/month). They suspend my account, lock me out of the VPS, all hosting in all my cpanel accounts go down. I finally agreed to pay every thing they wanted - feels like ransom - and they don't provide a way to make an online payment. Keep telling me to login - but they locked me out. No phone number to call, only a chat screen. These people are really, really, really bad.Less
Ben Dover
Ben Dover from United States,

12 Days to migrate web sites

I wont pout my web site on here because I am still hosting with them. To give them a 1 star is far too generous. Stay far away, once the migration is complete and sites are working, I am looking for another host. They were even so...Read More kind after taking so long to get the migration done charged me another $100 fof the server i am migrating from. Cannot wait to move away from them.Less
John Crenshaw

They got sold to some big company and everything is terrible

The support is worse than useless. I can't even tell you. Better luck talking to a brick wall. Figure it out yourself. They used to be great but since they got sold to some big company they outsourced their support overseas and th...Read Moree reps clearly have not even the slightest clue what they're doing. Been a customer for years...moving all sites now. Constant crashes, files will randomly cause issues. Then I delete them. Then restore them. Then everything's fine. Only to have the same issue pop up again later. I'm a dev and have a dev team so we know what we're doing.Less
pat veds
pat veds from United States,

Do Not use

they suck. they don't care about their customers and they destroyed my business. It feels so good to help ruin them after what they did to me.
Keith shook
Keith shook,
Same here down time is horrible, support sucks, seems they are trying to put us out of business too. Do not use!!
masood shamsi
masood shamsi,
same here they suck they wont refund 1100 dollar worth of VPS despite they did not provide me the service I had to move after waiting for 7 days to migrate from turbo to vps they shut website without letting us know and after few ...Read Morelive section found out it was them closing it down due to excess users 100 users a day is excess users where do I go now looking at the complains already they should shutdown its spam they make u buy the next serverice as you are using excess and then not providing support or service so you leave and finaly find out you won't get reefunds Less
Ryan Vickerman

-5 Stars on Support


Been with them for almost 5 years...time to move on. They got bought by Endurance International Group July of 2016. SInce then, their support takes forever and absolutely incompetent. Lite...Read Morerally, 64 interactions to have them install an SSL from Godaddy until I finally gave up and purchased one of their own.Less
Mirza Nayeem
Mirza Nayeem from United Arab Emirates,

worst customer service

Site 5 has worst customer service i have ever seen any of web hosting company, we are using email service from site5 and last from 7 one of my is not able to send email and there customer care support is not taking it seriously and now client is asking for cancel the business contract with us.
Idan Cohen

Expert Review

Idan Cohen


Site5.com - Can't Beat the Services and Location Options

Site5.com is one of the most established web hosting companies on the market today.  They have been providing their customers with high quality web hosting for years, yet remain one of the more advanced services available. When you sign up with a new account with Site5, they will move all your sites from any other hosting solution over, free of charge.  This is a great feature since web hosting transfers can be tricky, especially if you haven't done them in the past. One of the best features of this hosting company is that they have servers in data centers around the world.  This means you can have your site hosted in a location that is near where your visitors are from. With this option your visitors will likely notice that your site loads more quickly and is much more responsive. They have also customized their control panel (still using the industry standard cPanel) to help make it easier for newer users.  If you're already used to the traditional cPanel setup, it is not difficult to learn this new system at all and in most cases you will likely enjoy the added usability.

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Rated by Idan Cohen
  • User Friendly
  • Support
  • Features
  • Reliability
  • Pricing

Uptime & Reliability

99.9% uptime with a money back guarantee

Like most web hosting companies, Site5 offers a full 99.9% uptime guarantee.  In addition, however, they guarantee that if your site goes down, they will refund you the money.  This is a nice little perk, though in most cases it is not something you will ever take advantage of (this is a good thing). In the event that you do run into trouble, Site5 has 24/7/365 live chat and email technical support.  They also offer phone support during normal business hours. There have been very few complaints about reliability from users of this company, and given the fact that they have so many different data centers, it is clear that they are able to provide exceptional reliability.

Features & Services

Nearly endless list of high quality services available

Be careful when you start browsing through their list of available services, it seems like it goes on forever.  Some of the more important options include unlimited disk space and bandwidth on all their packages (even the entry level ones).  All their packages also include free backups, a 99.9% uptime guarantee, easy website builder and much more. You can only have one website hosted on their lowest level package, but once you move up from that, they offer unlimited domain and website hosting. If you aren't 100% happy with the services you get from Site5, they offer a full 45 day money back guarantee, which will give you plenty of time to really evaluate their services properly.


Fair pricing for all levels of services

Site5 offers a wide variety of differnet web hosting services to choose from.  Their entry level package starts at $4.95 per month, which is about average these days.  The prices go up based on the type of services you need. In addition to their popular shared hosting services, they also offer managed and unmanaged virtual servers, which are priced quite nicely.  For example, if you are a web expert and go with an unmanaged VPS, you can get a dual core, 1 gig of memory setup for just $25 per month.  It is $50 for the same setup under the managed option. It is important to note that their prices do change based on where you select to have your website hosted.  For example, a basic package in Dallas Texas starts at just $4.95 per month.  That same package is $5.95 in San Francisco, and $9.95 in Joao Pessoa, Brazil.  Make sure you are looking closely at where you want your site hosted.  It is often worth the extra money to get the location you want, but in some cases it is better to just go with the lower price.



This is an obvious choice for anyone who is picky about where their websites are hosted.  They have almost two dozen different data centers to choose from, giving you more options than almost any other hosting company available today.  They also have a long history of providing great customer service and excellent support. <p><b>Pros</b></p> <ul class="checkmarks"> <li>Free site migration from old hosting companies</li> <li>Nearly two dozen data centers to choose from, located around the world</li> <li>Unlimited bandwidth and disc space</li> </ul> <p><b>Cons </b></p> <ul class="icon-x"> <li>Limited to one site on their 'hostBasic' plan</li> <li>Some customers have complained that their entry level hosting is somewhat slow</li> </ul>

Site5 Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
hostBasic Unlimited Unlimited cPanel Unlimited $4.95 2.7 Details
hostPro Unlimited Unlimited cPanel Unlimited $8.95 2.6 Details
hostPro + Turbo Unlimited Unlimited cPanel Unlimited $11.95 3.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS2 50 GB 2 cores 1 GB $55.00 2.0 Details
VPS3 75 GB 2 cores 1.5 GB $80.00 2.0 Details
VPS4 100 GB 4 cores 2 GB $105.00 2.0 Details
VPS5 155 GB 4 cores 3 GB $150.00 3.2 Details
VPS6 200 GB 4 cores 4 GB $170.00 2.8 Details
VPS7 300 GB 4 cores 6 GB $250.00 3.2 Details
VPS8 400 GB 8 cores 8 GB $325.00 3.2 Details

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