Write Review
1.6
POOR
  • User Friendly
    1.6
  • Support
    1.4
  • Features
    1.7
  • Reliability
    1.6
  • Pricing
    1.7
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Site5 Reviews and Expert Opinion

Pricing Range

Shared Hosting $4.95 - $11.95
VPS $55.00 - $325.00

Data Centers

Fernando Lins

Pinned Review

Fernando Lins,
4.8
Pros: • Online support 24/7 that actually works • Fairly priced service • Many plans available for different needs • Continuous improvement of server quality • Great selection of tools to make your si...Read Morete • Perfect uptime • Comprehensive FAQ for rookies • Infinite hosting space • Easy to set up and use emailCons: • No plans for studentsLess

Reviews

Dany Alicaba
Dany Alicaba from Philippines,

F*** this company!

1.0
They could not handle newsblog website. Their resources is very limited, our boss got piss of because our newsblog website always get crashed due to high visit. Also on their reseller plan, you cannot open your wordpress dashboard...Read More area, you have to wait and refresh after few minutes to open the dashboard. I regret purchasing their services plan.Less
Marko Marko
Marko Marko from Bosnia and Herzegovina,

Get the Hell out of the way of this provider!!!

1.6
We started work with this provider before approx. 3-4 yrs and at the beggining we were 100% satisfied, The support was exellent, everything was perfect. We have reseler account with about 30 websites mostly wordpress based. But su...Read Moreddenly something happened with site5 and it's not recognizable any more. Servers are notably slower, and support is just crap. I have tons of opened tickets that never been resolved. Support is crap. Don't use site5 as you hosting provider.Less
Drea Leed
Drea Leed from United States,

Zero support, zero reliability

1.4
I host several domains on Site5.com, most of them drupal or wordpress-based. One particular page uses a graphics library to generate on-the-fly dynamic graphics patterns. It gets @10,000 hits a month and is the most popular page o...Read Moren one of my domains.

Site5.com moved all of my domains to a new shared server that didn't have the gd.pm perl module needed to serve up the graphics on this page--and on several other pages. They refused to install the software on this new server. This was the last straw--I'm shifting all my domains to another host, no matter what the inconvenience.

It took them over a week to get back to me letting me know they wouldn't be installing the software that existed on the previous server; and their support's gone down the toilet in the last year. Their phone support has been eliminated, and the email support address I emailed told meto use their chat client...which didn't work on one of my two machines.

As a linux admin by trade, this lack of support for the money I pay is unconscionable. There are a lot better hosting choices out there. It's going to be a massive PITA to move all of my domains, but I don't have an option.
Less
Harold Engstrom
Harold Engstrom from United States,

Site5 - not the place to go if you want reliability and support

1.0
Yet another site outage - this time Site5 says were are responsible for our WordPress site's theme spontaneously corrupting. Not likely: we didn't update the site and running websites don't spontaneously corrupt. Our website is cr...Read Moreitical to our business for several reasons and Site5 was part of the problem instead of being part of the solution. We are moving away from Site5 and I recommend a different provider to people considering Site5.Less
Anthony Alioto
Anthony Alioto,
Hello Harold
Read your site5 comments. I too will leave their rudderless ship.
Alassani Fousseni
Alassani Fousseni from Finland,

Poor Services and customer services

2.4
I really started hosting my websites with them and after something called upgrade, the whole stuffs messed up..I open tickets about a month now..none has been replied...Anytime i want to install WordPress, I had to chat with them(...Read Morewaiting time so long)before they installed it for me manually.They have evn promise to solve the issues and send me email..i have never got any mail until now...not even a copy of the tickets i submitted...For chat anytime, they ask you to send support code,you will give it and they do not even send any message to explain any about issues, when you tell them you are angry and thinking to change the hosting provider, they CAN even tell you, to do whatever....CUSTOMER SUPPORT REALLY BAD...I don not recommend it to anyone.Less

Expert Review

Idan Cohen
Idan Cohen
Hosting Expert

Overview

Site5.com - Can't Beat the Services and Location Options

Site5.com is one of the most established web hosting companies on the market today.  They have been providing their customers with high quality web hosting for years, yet remain one of the more advanced services available. When you sign up with a new account with Site5, they will move all your sites from any other hosting solution over, free of charge.  This is a great feature since web hosting transfers can be tricky, especially if you haven't done them in the past. One of the best features of this hosting company is that they have servers in data centers around the world.  This means you can have your site hosted in a location that is near where your visitors are from. With this option your visitors will likely notice that your site loads more quickly and is much more responsive. They have also customized their control panel (still using the industry standard cPanel) to help make it easier for newer users.  If you're already used to the traditional cPanel setup, it is not difficult to learn this new system at all and in most cases you will likely enjoy the added usability.

Read More
4.4
POOR
Rated by Idan Cohen
  • User Friendly
    4
  • Support
    5
  • Features
    4
  • Reliability
    5
  • Pricing
    4

Uptime & Reliability

99.9% uptime with a money back guarantee

Like most web hosting companies, Site5 offers a full 99.9% uptime guarantee.  In addition, however, they guarantee that if your site goes down, they will refund you the money.  This is a nice little perk, though in most cases it is not something you will ever take advantage of (this is a good thing). In the event that you do run into trouble, Site5 has 24/7/365 live chat and email technical support.  They also offer phone support during normal business hours. There have been very few complaints about reliability from users of this company, and given the fact that they have so many different data centers, it is clear that they are able to provide exceptional reliability.

Features & Services

Nearly endless list of high quality services available

Be careful when you start browsing through their list of available services, it seems like it goes on forever.  Some of the more important options include unlimited disk space and bandwidth on all their packages (even the entry level ones).  All their packages also include free backups, a 99.9% uptime guarantee, easy website builder and much more. You can only have one website hosted on their lowest level package, but once you move up from that, they offer unlimited domain and website hosting. If you aren't 100% happy with the services you get from Site5, they offer a full 45 day money back guarantee, which will give you plenty of time to really evaluate their services properly.

Pricing

Fair pricing for all levels of services

Site5 offers a wide variety of differnet web hosting services to choose from.  Their entry level package starts at $4.95 per month, which is about average these days.  The prices go up based on the type of services you need. In addition to their popular shared hosting services, they also offer managed and unmanaged virtual servers, which are priced quite nicely.  For example, if you are a web expert and go with an unmanaged VPS, you can get a dual core, 1 gig of memory setup for just $25 per month.  It is $50 for the same setup under the managed option. It is important to note that their prices do change based on where you select to have your website hosted.  For example, a basic package in Dallas Texas starts at just $4.95 per month.  That same package is $5.95 in San Francisco, and $9.95 in Joao Pessoa, Brazil.  Make sure you are looking closely at where you want your site hosted.  It is often worth the extra money to get the location you want, but in some cases it is better to just go with the lower price.

Summary

sales@site5.com

This is an obvious choice for anyone who is picky about where their websites are hosted.  They have almost two dozen different data centers to choose from, giving you more options than almost any other hosting company available today.  They also have a long history of providing great customer service and excellent support. <p><b>Pros</b></p> <ul class="checkmarks"> <li>Free site migration from old hosting companies</li> <li>Nearly two dozen data centers to choose from, located around the world</li> <li>Unlimited bandwidth and disc space</li> </ul> <p><b>Cons </b></p> <ul class="icon-x"> <li>Limited to one site on their 'hostBasic' plan</li> <li>Some customers have complained that their entry level hosting is somewhat slow</li> </ul>

Site5 Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
hostBasic Unlimited Unlimited cPanel Unlimited $4.95 2.7 Details
hostPro Unlimited Unlimited cPanel Unlimited $8.95 2.6 Details
hostPro + Turbo Unlimited Unlimited cPanel Unlimited $11.95 3.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS2 50 GB 2 cores 1 GB $55.00 2.0 Details
VPS3 75 GB 2 cores 1.5 GB $80.00 2.0 Details
VPS4 100 GB 4 cores 2 GB $105.00 2.0 Details
VPS5 155 GB 4 cores 3 GB $150.00 3.1 Details
VPS6 200 GB 4 cores 4 GB $170.00 2.8 Details
VPS7 300 GB 4 cores 6 GB $250.00 3.1 Details
VPS8 400 GB 8 cores 8 GB $325.00 3.1 Details

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