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2.0
POOR
  • User Friendly
    2.1
  • Support
    1.4
  • Features
    2.6
  • Reliability
    1.8
  • Pricing
    2.0
Write Review
Visit Servint

Servint Reviews and Expert Opinion

Pricing Range

VPS $49.00 - $189.00
Dedicated Server $214.00 - $859.00

Data Centers

Husain Haboubi

Pinned Review

Husain Haboubi,
4.8
I have no idea why this company is having bad reviews on this website but they have been extremely helpful with me. I got a VPS and they configured my server, transferred all of my domains, files, dat...Read Moreabases, email ... etc, from my previous company and even configured my DNS on my domain provider. Technical support is great they would do whatever you tell them and install any plugin you request. They even offered to fix an issue with my ticket system that they have nothing to do with. I'd definitely recommend them.Less

Reviews

steve h
steve h from Hong Kong,

four years a customer - but i left

1.0
I was with them for four years - why i left : 1. The support has deteriorated big time. Phone support got taken away this year. The chat support is very bad , and outright rude to me. Any problem they just restart apache!!! It's a...Read Morennoying. 2. 30 days cancellation policy that they don't tell you about until you leave !!!!!! why ???? 3. My new server (with liquidweb) compared to my old server at servint, runs so much faster. Servint did not set up the server correctly ... and i was paying 500 dollars a month for a dedicated one. Just glad to be away from them and would never recommend them to anyone. I"m also sick of all the fake reviews online from servint employees. The company lack integrity to the highest degree.Less
Scott nelson
Scott nelson from United States,

STAY WAY FROM THIS COMPANY!!

1.8
VPS
Every 5 star review on here is 100% FAKE! Servint's support is awful the response time is terrible and their willingness to help even less. You will need to use support a lot since the servers go down frequently. If you rely on your server to make you MONEY go else where.
Lily M
Lily M from United States,

6 YEARS CUSTOMER AND SICK OF IT!!!!

1.6
VPS
Servint used to be great, but everything changed. It is hard to get hold of customer support. You have to open a ticket and you will never talk to a live person in their billing or customer service department. If you missed a paym...Read Moreent, for example; if you change your card number without updating new info etc, they will shut you off immediately without email or phone communication. They don't have any payment arrangements. If you're traveling, and have an emergency, and your service if off, you are screwed. They have extra fees to turn service back on. The billing department is extemely rude!! Your information is not safe because the technical support is in India. I will NEVER recommended them.Less
Frank Haniff
Frank Haniff from United States,

Used to be great

2.8
VPS
I've been on servint for almost 7 years...their tech support was top notch, but then in the last year they changed everything. Their tech support is miserable now and so are their response times. All they do is try to push you to ...Read Morea higher level plan. I am actively looking for a new host and would not really recommend them anymore.Less
Afzal Ahmad
Afzal Ahmad from Pakistan,

Reliable service but very poor customer service

3.2
VPS
I am with servint for last 5 years. Their servers are reliable and reasonably fast but their customer service seems unskilled, too lazy and not willing to resolve your issue before many hours. Even today I asked to upgrade apache/...Read Morephp/mysql and my web sites became unusable after 30 minutes. After two and half hour's struggle they forwarded the issue to Cpanel.com and told me to wait for their reply. I myself tried again to rebuild apache and it returned to its previous working state. This worst support brought me here looking for alternatives. I have not left them yet but I am looking around.Less
Jeff L
Jeff L from United States,

Used to be one of the Best :(

2.8
VPS
Something changed over there about 6 mo. ago...corporate thing, I don't know. They used to have cracker jack techs and service, now I think support is outsourced or something. The lag time between a problem and a solution became u...Read Morenacceptable. Last thing I wanted is to move to a new server. I'm just writing this review so other people won't waste their time if they need "quick" support. If you can do it all yourself, whm settings etc then I think that is what they are after now. I went over to Wiredtree and have been happy.Less
Thomas Rzaca
Thomas Rzaca from United States,

Went from the BEST to far below the REST!!!

1.4
VPS
I have been with Servint for 5 years at least with two vps. Their technical support was top notch, but not any longer. It is down right terrible, if you can get any at all. Stay away from this company.
Steve Landon
Steve Landon from United States,

slow service, vps server off line 2 times in a week

2.8
VPS
Support is good when they finally get to you. My VPS server has been off line twice in a week so I have no email nor do my clients when this happens. No explanation from Servint and slow response to do anything. I am losing credib...Read Moreility with my clients. Servint used to be the best. Now it is going down hill.Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

One of the oldest privately owned web hosting companies

Founded in 1995, this is one of the oldest and most established hosting companies still around.  Impressively, they are still privately owned and run by the individual who started them (while still going to school), Reed Caldwell.  He has helped take his single web server operation from a simple hosting company to one of the top hosting providers to businesses in the world, serving customers from over 60 countries.

The company focuses primarily on high end websites, offering VPS and managed dedicated hosting services.  They also provide top of the line technical support to help their customers keep everything up and running smoothly.

Their servers are located in their data centers, which are in Virginia.

Read More
9.2
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    9
  • Support
    9
  • Features
    9
  • Reliability
    10
  • Pricing
    9

Uptime & Reliability

Very stable hosting at all levels

Servint’s hosting is very reliable, though they don’t have any SLAs or guarantees, at least none that are widely marketed.  They have a high end data center to house all their servers, and whether you get a VPS or dedicated server, it will be set up and configured well for optimal stability.

In addition, there have been very few outages reported by current and former customers, which is a very good sign.

Features

Many nice features focused on higher end customers

Most of the features they offer are tailored to meet the needs of their higher end business customers.  For example, they do most of the management for their websites, so businesses can simply focus on their main jobs.

They don’t have too many different packages to choose from, which makes it easier for people to pick what they need without too much confusion.  Of course, this may be limiting to those who want to be able to select only what they need.

In addition to providing their web hosting services to many businesses, Servint also has a charitable division that offers free hosting, email and web training to non-profit organizations.

Support

Exceptional technical support available 24/7/365

Servint knows that they need to be able to provide the best technical support to their customers, and that is just what they do. They have live email, chat and phone support available 24/7/365.  When you speak to one of their local technicians you can be confident that they are an expert who will be able to help get your issues fixed fast.

Pricing

Fair pricing based on the packages provided

While the prices may seem high at first, they are about average for the industry once you look at what they are offering.  Even their VPS services start at around $50 per month, but the specs on the servers is well above average.

It is clear that they aren’t trying to compete based on having the lowest price, however, but that is not a bad thing given that their target audience is primarily medium to large sized businesses.

Summary

Excellent hosting for larger customers

Overall this is one of the best hosting companies around today.  It is extremely stable and has been serving their customers for a very long time.  Customer support and high quality services are clearly a priority for Servint.

Pros:

  • One of the oldest privately run hosting companies
  • Focused only on high quality hosting
  • Provides free services to many charities
  • Operating a 'green initiative' to help eliminate environmental footprint

Cons:

  • No shared hosting plans
  • Prices are higher than many other VPS services

 

 

Servint Prices, Plans & Features - 2022

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Essential VPS 60 GB - 1.5 GB $49.00 2.8 Details
Essential+ VPS 65 GB - 2 GB $59.00 3.9 Details
SolidFire Essential 50 GB - 3 GB $69.00 3.9 Details
SolidFire Essential+ 50 GB - 4.5 GB $89.00 3.9 Details
Signature VPS 90 GB - 4 GB $89.00 3.9 Details
SolidFire Signature 50 GB - 6 GB $109.00 3.9 Details
SolidFire Signature+ 50 GB - 7.5 GB $129.00 3.9 Details
Ultimate VPS 120 GB - 6 GB $129.00 3.9 Details
SolidFire Ultimate 50 GB - 9 GB $149.00 3.9 Details
SolidFire Ultimate+ 50 GB - 10.5 GB $169.00 3.9 Details
SolidFire Super 50 GB - 12 GB $189.00 3.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Flex Express v3 500 GB 4 x 4.00GHz 24 GB $214.00 3.9 Details
Flex Pro v3 500 GB 8 x 2.00GHz 48 GB $329.00 3.9 Details
Flex Enterprise v3 1 TB 16 x 3.00GHz 96 GB $539.00 3.9 Details
Flex ONE 2 TB 16 x 3.00GHz 128 GB $859.00 3.9 Details

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