Uptime & Reliability

Very Reliable Hosting

This company will provide you with a 99.99% uptime guarantee, which is significantly better than most hosting options today.  They use high quality hardware and manage their servers quite well so you aren’t likely going to experience any significant outages or other problems. Most people that I have seen talking about this site report that the overall quality is quite good and they are happy with the service they receive.

Features

Some Concerns on Feature Limits

Just about everything you could need is going to be available with at least one of the hosting packages from Server Plan.  That being said, some of their plans are lacking in some key options or have too low of resources for the prices.

Their shared hosting options come in multiple categories including Linux hosting, Windows hosting, CMS hosting and reseller hosting.  Within each of these categories there are three options to choose from. The entry level option in each seems to be far to basic for anything but the simplest website.  It comes with just 300 megs of disk space and limits you to only one domain, one database, one subdomain and five email accounts.  They do offer unlimited traffic though. Once you move up to higher level shared hosting options, however, the limits are much more reasonable.

As you go through all the different hosting packages you’ll see that they do have a lot of nice features.  The dedicated servers, for example, start with 8 gigs of RAM and 1 TB of disk space, which is a good amount for hosting. They can go up significantly from there.  All hosting includes daily backups, fast network connections and more.  You can even get solid state drives on many packages.

The bottom line when it comes to shared hosting is that while there are a few areas of concern to watch out for, you will be able to find the right features for your needs.

Support

24/7 Tech Support

Server Plan provides a lot of information about their tech support teams.  First, they are available 24/7 so you an always get in touch with them.  They can be contacted by a ticketing system (preferred) or phone.  They split their support teams into three tiers to help get issues solved in a fast and effective way.   They also guarantee that your issues will be addressed within a few minutes of submitting a ticket.

Pricing

Diverse Price Points

This is another area where Server Plan seems to be all over the place. Some of the plans, such as their shared options, need to be paid annually which people may not like.  Others can opt for monthly payments.  The entry level hosting plans are fairly cheap starting at 24 Euro per year and going up to 129 per year.

VPS solutions are very affordable, starting at 18 Euro per month and going up from there.  The price at this level is very reasonable when you look at the features you’re getting.  Finally, the dedicated servers are also reasonably priced.  You can get a very nice entry level dedicated server for just 75 Euro per month.

Summary

Overall Good Quality Hosting Option

Server Plan is a really nice hosting option for anyone looking to have their website hosted in Italy. They do a good job and have been in business long enough to have a proven reputation.  You will need to watch out for the few issues regarding their hosting packages, but if you take the time to look through your options you will find a good solution for your hosting needs.

Pros:

• Reasonable Pricing
• 99.99% Uptime Guarantee
• Quality Hardware

Cons:

• Some Packages are Missing Key Features