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3.3
3 reviews
DECENT
  • User Friendly
    3.7
  • Support
    3.0
  • Features
    2.7
  • Reliability
    2.4
  • Pricing
    4.7
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SecureRack.com Reviews and Expert Opinion

A few words from SecureRack.com

SecureRack is a Switzerland-based IaaS provider and offers products like virtual datacenter, virtual private server or dedicated server and dedicated backup.

SecureRack belongs to a well-known Swiss telco provider: Backbone Solutions AG. The company was established in 1998 and provides professional, high-quality solutions for infrastructure as a service (SecureRack), VoIP te...Read Morelephony (sipcall) and connectivity. More than 40,000 national and international customers have since opted for a Backbone Solutions AG solution. This includes many well-known companies such as Lufthansa, Hotel Crown Plaza, McDonald's, SRG SSR or the Swiss national rail company SBB.

Backbone Solutions AG operates its own, comprehensive IT infrastructure in high-security datacenters in Zürich/Switzerland. Top security, maximum data protection and best quality are guaranteed.

SecureRack provides the development of professional infrastructure-as-a-service products for companies with stringent quality, performance and security requirements. The SecureRack products vDatacenter, Dedicated Server and Dedicated Backup allow Backbone Solutions AG to offer a suitable IT infrastructural solution to meet every need.Less
SecureRack.com HomePage Screenshot
Money Back: No

Pricing Range

Cloud Hosting $5.00

Data Centers

M. Widmer

Pinned Review

M. Widmer,
5.0
I run a small publishing and printing company. With SecureRack, I outsourced my file and ERP servers into the cloud and gained space for my core business machines, so I could improve productivity and ...Read Morerevenue.
I appreciate the fair prices, the good and competent support as well as the fast performance of servers and connection. Furthermore, all data remain in Switzerland which makes me capable of printing sensitive documents from financial institutes that underlay Swiss data protection law.Less

Reviews

All reviews Support (3) Pricing (2) Email (1) Reliability (1) Speed (1) Uptime (1)
Review Language
Benji Mamber
Benji Mamber from Malta,

Get ready to have all your work thrown away at the bat of an eye.

2.0
Cloud
After completeing the changeover of all our processes onto a securerack VM, in less than 6 months we received an email from SR informing us that we have a couple of months to move to a new service because the service will be disco...Read Morentinued. Not to mention the outages we experienced - which are never explained!

Here is the email:

Dear Sir or Madam

For strategic reasons, our company decided to retreat from cloud service. Therefore, our cloud services «SecureRack vDatacenter» will be terminated by March 31st, 2017.

Please make sure to backup or transfer your data to alternative servers by then. We recommend the comparison portal www.cloudorado.com which provides a vast overview of cloud service offers.

As from January 1st, 2017, it will no longer be possible to place new «SecureRack vDatacenter» orders. Existing services are still available free of charge until March 31st, 2017. We recommend you to transfer your data as soon as possible, as all data and servers will be deleted irrevocably on March 31st, 2017.

If you have any questions, please contact us by phone +41 44 512 88 88 or E-Mail info@securerack.com.

We thank you for your understanding.

Kind regards,
Your SecureRack team

SecureRack by
Backbone Solutions AG
Chaltenbodenstrasse 4b
CH-8834 Schindellegi
Switzerland

Phone +41 44 512 88 88
info@securerack.com
www.securerack.com

Great job!! Why did they take our business if they knew they will be closing down the service? We had to re-pay the app developers and DB admins to move everything to google cloud - NOT CHEAP FOR A SMALL BUSINESS!Less
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T. Orch
T. Orch from France,

Reliability & tech support could be better

2.8
Cloud
I find that SecureRack VPSes have reliability problems. About once every 2 months there's a major, multi-hour issue that either takes out a VPS entirely, or stops multiple VPSes in my hypervisor group from communicating on their p...Read Morerivate network. If you're not buying a 450€/month 24/7 support plan, then you're completely stuck. Their free plan only covers 45h business hours of every 168hr week (i.e. only one quarter of your uptime!), so if the issue occurs on Friday evening Swiss time, your VPS may be down all weekend. They promise 99.80% uptime (18hrs down p.a.) at their basic SLA; I don't believe it. I'm at 6hrs down after 3 months of use for one of my VPSes.
That said, at least you get free support for their hardware and network issues (Azure, are you listening?  must I pay for support for your hardware & network problems?!)Less
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M. Widmer
M. Widmer from United Kingdom,

fair prices, competent support, fast performance

5.0
Cloud
I run a small publishing and printing company. With SecureRack, I outsourced my file and ERP servers into the cloud and gained space for my core business machines, so I could improve productivity and revenue.
I appreciate the fai...Read Morer prices, the good and competent support as well as the fast performance of servers and connection. Furthermore, all data remain in Switzerland which makes me capable of printing sensitive documents from financial institutes that underlay Swiss data protection law.Less
Reply Change review Helpful (0)

SecureRack.com Prices, Plans & Features - 2022

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
vDatacenter 50 GB 2 x 2.40GHz 2 GB Unlimited $5.00 6.5 Details

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