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ScalaHosting Reviews and Expert Opinion

A few words from ScalaHosting

Scala Hosting is trusted by 50 000 customers from 120 countries and hosting 700 000+ websites. The company has local presence in the United States and Europe and runs an internal R&D department which focuses on changing the status quo in the web hosting industry. Imagine every website owner running their online business on a fully managed cloud VPS platform at an affordable pri...Read Morece close to the price of shared hosting. The efforts of the R&D department in the last 3 years made that possible by developing the SPanel control panel and the cloud management platform which orchestrates the cloud clusters of Scala Hosting worldwide. Every website owner in the world can finally have their own cloud VPS with a control panel, protected by SShield, daily backups & snapshots, fully managed by experts 24/7/365 at an affordable price.Less
ScalaHosting HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $3.95 - $9.95
VPS $9.95 - $63.95
Cloud Hosting $10.00 - $49.00
Resellers $10.95 - $42.95
SSL $30.00 - $149.00

Data Centers

ScalaHosting Awards

Phil W

Pinned Review

Phil W,
Been with ScalaHosting since 2008 and they are a good safe choice. Agree with other glowing reports here. However, what made me write this is today's incident. They cancelled my service without notice...Read More, or so much as an inquiry, because VISA did a chargeback on a recent invoice, due to "suspected fraudulent transactions."

It seems Scala's billing system is as inflexible as VISA's transaction system. So as I write I'm at an impasse. Scala want the reversal reversed, and VISA says that's impossible.

I was paying by PayPal that might have avoided this. What I perhaps should have done is pay in advance, as it's only a small monthly fee, not a heavy server price.

Now feel like punishing them for not discussing any other method of payment for renegade invoice, such as bank transfer one-off. Yet still I'm reluctant to start with another host.

Just thought I'd warn you that even good hosts have trouble distinguishing good clients from bad, and treat us all as troublemakers. Pretty brutal, actually.


Pepe Cardozo
Pepe Cardozo from Spain,

Good service for e-commerce.

I signed up with them for web hosting service for e-commerce. Now I’m using their services and adjust some test and trying different themes and features. Everything works fine as I expected!
mehmet can seven
mehmet can seven from Turkey,

best support i have ever seen in my whole life

i needed a uk based hosting firm and people advice me scalahosting. i have been using scalahhosting for 1 month. infact i am a starter in web think so hhad to many questions and too many troubles. even though i bought their mini package their support has been more then peerfect. thank you
Friedrich Madsen
Friedrich Madsen from United States,

It's been a very good experience,

I've been using the service for a project for about 2 months, It's been a very good experience, especially for a first time user. I used their chat a bunch of times and the agents were almost always very nice and helpful.
John Mentor
John Mentor from United States,

Quick and easy

Experience has been fantastic so far - datacenter is well laid out, entering is quick and easy, and every issue I've experienced has been dealt with promptly and definitely to our satisfaction.
Martin Dean
Martin Dean
Moved from EuroVPS

While support was great

While support was great, the thing that stood out was what did not happen. No downtime, no network issues, no problems.

Coupled with predictable pricing (looking at you AWS/Azure/Google Cloud) I can highly recommend Scalahosting.
Yvonne S. James
Yvonne S. James from Sweden,

They respond instantly too!

Really helped me with all my needs and cut straight to the chase. Very professional and informed. Customer Support is the reason I stay. The support team is amazing, I had a problem I couldn't seem to fix for hours and they helped me fix it in under 10 minutes, they respond instantly too!

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

Scalahosting expert review cover image

Last Update | December 2021

Monthly Update - December 2021

Hosting Plans Managed Cloud VPS; Self-managed Cloud VPS; Web Hosting; WordPress Hosting
Top Features Decent Loading Time; Remote Daily Backups; Responsive and Knowledgeable Customer Support; Free Domain and Site Migration;

Free SSL and CDN; 1-Click WordPress Install and Unlimited Email Accounts; 30-day Money-Back Guarantee; Easy-to-Use Control Panel;

Customer Support Live Chat; Ticketing System; Phone and Email Support; Knowledge Base;


During December, Scala Hosting:

  • No updates.

During November, Scala Hosting:

During October, Scala Hosting:

During September, Scala Hosting:

During August, Scala Hosting:

  • No updates

During July, Scala Hosting:

  • No updates

During June, Scala Hosting:

During May, Scala Hosting:

  • Didn’t issue any new features or updates
  • Didn’t report any server issues

Scala hosting has a reputation for providing plenty of features, a high level of performance, and a price point accessible to just about anyone.

Their shared plans specifically are an excellent choice and the main reason why they have risen in popularity, so I’ll be going over one such plan to take an in-depth look and see if it actually lives up to this type of reputation.
Read More

Rated by Bruno Mirchevski
  • User Friendly
  • Support
  • Features
  • Reliability
  • Pricing


They offer Managed Cloud VPS hosting, Self-Managed Cloud VPS, Web Hosting, and WordPress Hosting.

You also have access to reseller hosting, email hosting, domain names, domain reseller, and SSL Certificates.

Note: ScalaHosting powers over 700,000 websites from more than 120 countries.

Let’s take a deep dive into the world of online hosting and see exactly what makes Scala Hosting so great.

Getting Started with Scala Hosting

Setting up an account at Scala Hosting is a straightforward experience that anyone should have an easy time doing.

Screenshot of the main page ScalaHosting with a highlighted Sign up button

Open the main page, and find the signup button on the top right corner of the screen.

Alternatively, you can also click directly on Hosting, followed by Web Hosting.

Screenshot of the main page ScalaHosting with a highlighted Web Hosting button

Next, for the purposes of this guide, I’ll be using the “Mini” package. For one, it has a $1 trial that you can use for a month, and second, this is probably the package most people that are just getting into web hosting will end up using, so I feel like it’s my duty to genuinely get a feel from the hosting provider’s packages from even the cheapest offer.

Screenshot of the main page ScalaHosting with a highlighted Mini Plan

Screenshot of the main page ScalaHosting with choosing a trial month

So just click on Get Started, and select the Trial Month.

Screenshot of the configure tab with choosing a trial month billing cycle

This will take you to the configurator screen, where you’ll get one last chance to opt-in for 12, 24, or 36 months, which will bring the overall cost per month price down tremendously, but you can’t really opt-out of it later on. Now, it does have a refund policy, but it’s highly unlikely that you’ll want to change it by the time that policy is active.

Note: Scala Hosting offers a 30-day money-back guarantee for Web Hosting, Reseller Hosting, VPS Hosting, Cloud Servers, and SSL Certificates.

Warning: The money-back guarantee applies to new clients only. Orders for existing clients do not qualify for refunds.

Next, you’ll need to choose a domain.

Screenshot of the choose domain tab

Here you can register a new domain, transfer your existing domain from another registrar, or use your existing domain name just by updating the nameservers.

Question: What is a nameserver?

Answer: Nameservers are a segment of what makes up the Domain Name System (DNS). The nameserver helps match friendly domain names into numerical IP addresses.

What I love here is the fact that you always have that “Order Summary” tab on the side, that showcases exactly what you’ve selected, and how much that will cost you.

Screenshot of the "Order summary" tab

Now, since I’ve added my own domain, all I have to do now is make an account in order to fulfill the payment.

Screenshot of the "Activation" message

Screenshot of the "Order Confirmation" message in the Shopping cart tab

After that, all you have to do is confirm your account and log in.

Screenshot of the letter received after registration with link to login to client area

Screenshot of the login to client area

Question: Do I need to pay extra to move my site/hosting to Scala?

Answer: Transferring your site or hosting to Scala will come at no additional cost for you, and Scala will also verify if all of the migrated websites function correctly on the new server.

Settings Things up At Scala Hosting

Once you sign in to your newly created account, here’s what you’ll be looking at.

Screenshot of the client area

You have access to support tickets, invoices, domains, and other services in the main client area.

As the name might imply, you can create support tickets about any issues you might be having in the support tickets tab.

You can review all of the billing in the invoices tab, including how much you’ve paid, and how much you potentially owe if you haven’t yet.

On the domains tab, you can manage your domains and even register new ones.

Other services are where things get interesting, as you can review all of your purchased products and services.

On the left side of the screen, you’ll see your main navigation bar.

Screenshot of the main navigation bar

Here you’ll see your client area home, your details, your services, your domains, support, billing, the referral program, and the order new services tab.

Screenshot of the affiliate account

I specifically love the referral program, where you can activate an affiliate account with ease.

Now comes the fun part, managing your website.

To begin, click on manage, followed by manage service.

Screenshot of the "Manage" drop menu with highlighted "Manage Service"

Here, you’ll have access to quick shortcuts and quickly create email accounts, which are convenient features to have.

Screenshot of the product details tab

Once you log into your cPanel, you’ll see quite a lot.

To access cPanel, find it in the Actions tab and you’ll be logged in in no time.

Screenshot of the Action tab with highlighted Login to cPanel button

Here you’ll see quite a lot of features that you will get access to, and I’ll give you an in-depth look at as much of them as possible.

Screenshot of the cPanel

First, you have an email management tab.

Here you can create email accounts, forwarders, email routing, autoresponders, default addresses, email lists, track delivery, global email filters, email filters, email deliverability, while also gaining access to address importer, spam filters, email marketing, encryption, box trapper, calendars and contacts, email disc usage and professional spam filter.

Screenshot of Email tab in cPanel

Next, you have the files tab. Here you can access the file manager, images tab, directory privacy,  disk usage, web disk, FTP accounts, FTTP connections, backup, backup wizard, Git Version Control, File and Directory Restoration, and R1Soft Restore Backups.

Screenshot of Files tab in cPanel

Next, you have SEO and Marketing Tools, where you can access tools such as “Get in Google”, SEO Tools, increase website traffic, link building, SEO for Resellers and Webmasters, SEO Optimized WordPress themes, WordPress Social Media Optimization, Drag and Drop Visual Page Builder, Free Shopping Cart, Free Email Marketing Tools and Hire a Web Designer.

Screenshot of SEO and marketing tab in cPanel

This is what I like to call the advertising corner as I assume a lot of these are sponsored third-party apps. Nevertheless, they are neat to have.

Again, since this is specific for this hosting provider, and you won’t see these on every cPanel out there, I’ll take an individual look at each and every one of them in the attempt to figure out what they offer.

  1. Get In Google, SEO Tools, Increase Website Traffic, and Link Building.
    This is a service provided by Attracta, the World's Largest SEO Service.
    Screenshot of the Attracta home page
  2. SEO for Resellers and Webmasters
    This is a service offered by TheHoth that allows you to sell custom SEO services to your clients.Screenshot of the "SEO for Webmasters Resellers" service
  3. SEO Optimized WordPress Themes
    This is done through Divi, a visual drag and drop website builder that lets you create a website through blocks that you just drag, drop, extend and reposition.
    Screenshot of the Divi page
  4. WordPress Social Media Optimization
    We can see a pattern here, as the same company behind Divi, Elegant Themes, also has their other product.
    Monarch is essentially a social media sharing plugin for WordPress.
    Screenshot of the Monarch page
  5. Drag and Drop Visual Page Builder
    Here, we again see Divi.
    Screenshot of the Divi pageIt’s important to note here that Divi is not a product of Scala Hosting, but a website builder made by another company, simply offered here, so you’ll still need to pay for it.
  6. Free Shopping Cart
    This essentially lets you sell products through Shopify.Screenshot of the shopify page
  7. Free Email Marketing Tools
    This is done through Constant Contact.Screenshot of the Constant Contact pageThis service allows you to create branded emails, in order to sell products, build a website, and make it a lot easier for people to find you from a single platform.
  8. Hire a Web Designer
    This is done through FreeUp!, which is essentially a freelance platform for pre-vetted freelancers.
    Screenshot of the FreeUp page

Next, we have possibly one of the most important menus of any website hosting provider, the Databases section. Here you have everything you need in order to manage your databases, such as phpMyAdmin, MySQL Databases, MySQL Database Wizard, Remote MySQL, PostgreSQL Databases, PostgreSQL Database Wizard, and phpPgAdmin.

Screenshot of Databases tab in cPanel

Next you have domains, which include the site publisher, domains, addon domains, subdomains, aliases, redirects, zone editor and dynamic DNS.

Screenshot of Metrics tab in cPanel

Next, we’ll move on to the metrics tab. Here you’ll have access to visitors, errors, bandwidth, raw access, awstats, metrics editor, and Google Rankings.

Screenshot of Metrics tab in cPanel

Going forward, you’ll be greeted by the Security tab.

Here you’ll have access to features such as SSH access, IP blocker, SSL/TLS, Manage API Tokens, Hotlink Protection, Leech Protection, SSL/TLS Wizard, ModSecurity, SSL/TLS Status, and Two-Factor Authentication.

In terms of the software tab, you can access Cloudflare, WordPress Manage by Softaculous, PHP PEAR Packages, Perl Modules, RubyGems, Site Software, Optimize Website, MultiPHP Manager, MultiPHP INI Editor, Free Shopping Cart, WordPress Themes, and the Softaculous Apps Installer.

Screenshot of Software tab in cPanel

You’ll get access to some other complex features on the advanced tab, such as cron jobs, track DNS, indexes, Error Pages, Apache Handlers, MIME types, Virus Scanner, and Resource usage.

Screenshot of Advanced tab in cPanel

On to the preference tab, you have access to password and security, change language, change style, contact information, and user manager.

Screenshot of Preferences tab in cPanel

Now, here’s where convenience shines. You have an applications tab, and here you’ll see the WordPress Manager.

Screenshot of Applications tab in cPanel

However, if you click on it, and don’t have WordPress installed, you can create a site here directly.

Screenshot of WordPress Manager tab in cPanel

Simply click on Create Site.

Screenshot of Site Software tab where you can install a new domain

Select your domain and you should be up and running in no time.
Screenshot of Site Software tab with installed WordPress
Normally, you shouldn’t really show anybody your username and password, but since this is a guide, and I’ll delete this database, later on, feel free to review how it would end up looking like.

That’s about it; you can use WordPress on your website now.

Customer Support Experience at Scala Hosting

To access support, click on support, and click on open new ticket.

Screenshot of navigation menu and choosing Open New Ticket tab

Now, you can get support about the hosting itself, billing, sales, or abuse.

Screenshot of the Open Ticket tab

Once you click on support, you can submit a support ticket here.

Screenshot of the Open Ticket tab with text that we need to refund and cancel account

The support staff should get back to you soon.

Message that ticket created

Screenshot of the View ticket tab

Here’s what the reply looks like, I received the reply after waiting just 10 minutes.

Screenshot of the answer to the ticket

Screenshot of the Action drop menu with highlighted Request Cancellation buttonScreenshot of the Account Cancellation Request panel with reason for cancellation Screenshot of the Account Cancellation Request with Thank You message

Note: ScalaHosting is ranked number 1 in TrustPilot and WHTOP, and they credit those achievements to their quality customer support.

The In-House Proprietary SPanel

One of the most stand-out features of Scala Hosting is the fact that they have their own SPanel, which serves as an alternative to cPanel.

However, there’s one caveat, as you need to get a specific hosting plan in order to access it.

In other words, you’ll need to get a managed hosting plan, starting at $9.95 per month in order to access it.

Screenshot of the ScalaHosting VPS plans

The difference here, when you buy this plan and set up everything again, is that you’ll see the little SPanel Logo next to the manage tab.

Screenshot of the Manage drop menu tab with highlighted Manage Server button

Once you click on manage server, you’ll need to click on the Login to SPanel tab.

Screenshot of the Manage Tab with highlighted Login to SPanel

And this is how you essentially log into SPanel.

Screenshot of the SPanel home page

Here you can create and manage accounts by simply clicking on create an account, which is located under the Accounts Management Section.

Screenshot of the Create an Account in SPanel

Installing WordPress through SPanel is also a straightforward process.

Click on list accounts, and look for your newly generated one.

Here, click on Actions, and click on login.

Screenshot of the Actions drop menu with highlighted Login button

Now, you’ll need to scroll all the way down to the WordPress Manager tab.

Screenshot of the Tools panel with highlighted Wordpress manager

Click on it, and select the domain path where you want to install the WordPress website.

Screenshot of the Install New Wordpress Site page

Click on Install WordPress, and you’ll see a confirmation e-mail.

Screenshot of the message about the successful installation of your WordPress

You can also create backups through the SPanel.

To do this, you’ll need to log into your account and find the Backup function under the Files tab.

Screenshot of the Files tab with highlighted Backup tab

Here, you’ll need to click on Generate Backup.

Screenshot of the backup page with the Generate Backup button highlighted

SPanel will show you a notification that the backup has been generated.

Screenshot of the message that backup is generated with Existing Backups panel highlighted

You can restore it at any time.

Now, on the tools tab, you can also install an SSL Certification.

Do this by going to SSL Certificates, clicking on actions, and clicking on Install Custom SSL.

Screenshot of the Tools panel with highlighted SSL Certificates button

Screenshot of the Installed SSL Certificates panel with highlighted Install free SSL button

Screenshot of Message with highlighted Install button

SPanel also lets you create subdomains. To do this, you’ll need to navigate to the Domains tab, and click on Subdomains.

Screenshot of the Domains panel with Subdomains button highlighted

Screenshot of the Create A Subdomain panel with Create Subdomain button highlighted

Screenshot of the Message the subdomain has been created successfully with Existing Subdomains tab highlighted

You always have the option to delete WordPress if you are not satisfied, and to do this, all you have to do is find the Existing WordPress installation on the bottom of the page, and click on Uninstall.

Screenshot of the Existing WordPress Installation panel


One of the main strengths of SPanel is actually its SShield security implementation. This is an in-house built platform that essentially allows you to easily manage your hosting. It can protect your websites from attackers, such as DDoS attacks and Hacking or phishing potential. It does this through monitoring all of your website in real-time, and when an attempt for a hack is made, it detects it and suspends it. SShield also gets information about the hacker and prepares a detailed report, where the summary itself contains information about how to fix the vulnerability, as well as make the website more secure.

Note: ScalaHosting describes the SShield as the ultimate cybersecurity that blocks 99.98% of web attacks and monitors your website 24/7.


When it comes to Scala Hosting, you have four types of packages to choose from in its main tab.

Managed Cloud VPS - Starts from $9.95 per month up to  $63.95 per month.

Screenshot of the ScalaHosting Managed Cloud VPS Plans

Self-Managed Cloud VPS -Starts from $10.00 per month up to $49.00 per month.

Screenshot of the ScalaHosting Self-Managed Cloud VPS Plans

Web Hosting - Starts from $3.95 per month up to $9.95 per month.

Screenshot of the ScalaHosting Web Hosting Plans

WordPress Hosting - Starts at $3.95 per month up to $9.95 per month.

Screenshot of the ScalaHosting WordPress Plans

Performance, Uptime and Speed

What really will change the speed at which a website load in your specific location is if the main server is located there. Luckily, Scala Hosting has strategically placed locations globally, and you should always have a quick load speed.

When it comes to the uptime, they advertise a 99.9% uptime, and from my experience, my website never went offline, so that again is true.

Note: ScalaHosting also states that with their services, your website will be up 99.99% of the time.

When it comes to loading speeds, it all depends on what kind of a website you have, how many plugins you need to load, and the kind of content you have. 4k images or video files will result in a slower loading time. However, with a basic blog website with only a few optimized images, I saw a loading speed of around 1 second (up to 1.3 seconds) on a 1 MB page, which is excellent.

Security and Backups

Now, as I explained earlier, you can access security-enhancing features such as SSH access, IP blocker, SSL/TLS, ModSecurity, and Two-Factor Authentication in the Security Tab. But that’s not what makes Scala Hosting unique. Instead, it’s its in-house built platform, the SShield security implementation. It can protect your websites from attackers, such as DDoS attacks and Hacking or phishing potential.

As for the Backup, it’s another easy-to-use service that you can assess through the cPanel. To be more specific, Scala Hosting offers different backup services, starting from manual ad-hoc ones to complex, automated solutions.

Note: All WordPress web hosting plans feature regular malware scans and removal.


Scala Hosting offers an excellent assortment of features to the table. For one, it has fairly affordable prices throughout all its offerings, and second, its cPanel implementation is flawless and gives you unique features such as a website builder, for example. You can even set up your own cloud VPS managed server, get dedicated resources and improved security, host unlimited websites, free SSL certificates, and a 30-day money-back guarantee policy that works as advertised.

I would recommend this service for people who are just starting their hosting journey, however, if you want any advanced, in-depth, proprietary app-based hosting services, this might not be a perfect choice.

Read Less

ScalaHosting pros

  • Great Speed
  • 99.9% Uptime Guarantee
  • Automated Backups
  • Free SSL

ScalaHosting cons

  • Higher Fees on Renewal
  • No In-House Website Builder


What is the difference between Shared and Cloud Hosting?

Shared Hosting is cheaper, but you have to share resources with hundreds of other users. On the other hand, Cloud Hosting provides you with 100% control, better security, and greater speed. Also, Cloud Hosting is fully managed. 

How does Shared Web Hosting work?

By purchasing Share Hosting, you are buying space on our servers, and we are responsible for keeping the servers up and running at peak performance. 

Are all Scala services subject to the money-back guarantee policy?

No, Scala Hosting does not issue refunds for purchased Dedicated Servers, Renewal, Transfer, or Domain registration, Software licenses, and Custom Software Installs. Also, Scala will not issue a refund if the money-back guarantee period has expired. 

ScalaHosting Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Mini 10 GB Unlimited cPanel Unlimited $3.95 9.8 Details
Start Unlimited Unlimited cPanel Unlimited $5.95 9.9 Details
Advanced Unlimited Unlimited cPanel Unlimited $9.95 9.4 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Managed Cloud VPS Start 20 GB 1 x 2.50GHz 2 GB $9.95 9.3 Details
Managed Cloud VPS Advanced 30 GB 2 x 2.50GHz 4 GB $21.95 9.9 Details
Managed Cloud VPS Business 50 GB 4 x 2.50GHz 6 GB $41.95 9.9 Details
Managed Cloud VPS Enterprise 80 GB 6 x 2.50GHz 8 GB $63.95 10 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Self-managed Cloud VPS 1 50 GB 1 x 2.50GHz 2 GB 2 TB $10.00 9.8 Details
Self-managed Cloud VPS 2 70 GB 2 x 2.50GHz 4 GB 3 TB $19.00 9.9 Details
Self-managed Cloud VPS 3 100 GB 4 x 2.50GHz 6 GB 4 TB $30.00 9.9 Details
Self-managed Cloud VPS 4 150 GB 6 x 2.50GHz 8 GB 5 TB $49.00 9.3 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Scala1 25 GB 1 TB cPanel $10.95 8.8 Details
Scala2 50 GB Unlimited cPanel $20.95 8.8 Details
Scala3 75 GB Unlimited cPanel $32.95 9.9 Details
Scala4 100 GB Unlimited cPanel $42.95 10 Details

SSL Plans

Plan Name Features Warranty Price Score
RapidSSL $10,000.00 $30.00 9.9 Details
RapidSSL Wildcard $10,000.00 $149.00 10 Details

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