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Lucrez cu aceasta firma de foarte multi ani si nu am avut probleme, ba chiar ajutorul a fost mai mult decat rapid si calificat atunci cand in necunostinta mea am stricat (sters) cate ceva de prin cont reusind sa fac site-ul inactiv.
We are sorry to hear about your experience.
The first plan you purchased from us turned out to be unsuitable for your project's requirements, so you opted for a virtual private server instead.
It is true that the account termination process for the first plan took a little longer than it should have had. For this reason, we kept your current service active, after its due date, until all the details were set.
At this time, we can confirm that your first hosting account was terminated and the due date of your current service was extended accordingly.
The ROMARG team
Poor services, it's not what they say it is, VPS and Shared Hosting
Total waste of my time. Tickets after tickets.
After website transfer the dns records were not updated.
Incompatible with external MX (cPanel settings for email like: backup/remote)
Stupid answers in support area, they are writing from scripts and don't understand anything.
I've asked for email logs like exim or spamfiltering logs, not possible only on managed VPS (40 euro/month).
Unmanaged VPS will not connect on other servers hosted by them, can connect to the whole world but not with them. Due to "secutiry reasons".
All my request and questions had a single response: not possible, not available, after writing and writing and writing to teach the support basic it.
Webpage not loading on 3 devices (mobile, and desktop 2 different isp).
Support reply: We had no issues, provide a traceroute.
So if you want to feel dumb many times until they win you by number, and you give up just try their services.
First I had just a cPanel account, on a shared account, then as the business got bigger, I've upgraded to a reseller account that holds, as of writing, around 30 accounts.
All 30 accounts have excelent performance, let's encrypt (SSL), softaculous (full license, not standard/demo like others), php 7.2.2 (with alot of extensions available), all that you need to achieve for your clients the best loading time.
Lowest loading time was 688ms, tested in chrome inspector (no cache), in the capital of Romania (Bucharest); considering the site has 9 sections on the homepage and it's a Wordpress behind, the results are pretty great.
The support is not the best, had 2 major problems over the past 5 years, both were solved in decent time (2-3 days), considering it was not major for the functionality of the website itself.
The pricing is not the best, but compared to the features, it's more than I expect, considering other local hosting providers offer almost the same at lower prices, but not as stable and high performance servers, or if so, with many limitations (speed disk, entry process, etc.).
They are unprofessional , all the support team are reading script answers , they promise 30 days money back guarantee but never sent the refund. They are using hard tactics to change your mind if you want to quit their services , just avoid they are a waste of time.
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