Entry level hosting
OurWeb has been in business since 1995. The company is owned and administered by Bill Banks, who started the company. According to their site, he has Cerebral Palsy, and is confined to a wheel chair. Despite this, however, he has managed to start and operate this very successful business. He credits his excellent work ethic and commitment to improving customer experiences for his success.
The company is focused on providing hosting to small to medium sized businesses and individuals with shared hosting that will meet or exceed their needs. There are several shared hosting options to choose from, so most people won’t have any trouble finding the right service for them.
No matter what type of site you are running, the chances are good that you will have success with this well run company.
Uptime & Reliability
Very reliable hosting
Each hosting level comes with a 99.9% uptime guarantee, which is normal for shared hosting today. The servers are housed in a high end data center with full redundancy to prevent any type of major outage. The data center is also monitored 24/7 for fast responses to any type of hardware problem.
Some current and former customers have commented on occasional outages, but it is not enough to really be concerned about since the majority of customers I saw had a very positive experience.
Standard features for shared hosting
The shared hosting packages all include everything that you’ll need to get your site up and running quickly and easily. Most people won’t need to pay anything extra because the essentials are all included. They also have SEO services, and options for e-commerce sites.
There are several options for one click installation of things like WordPress and Joomla. You can choose from Linux or Windows hosting, both of which are available at very affordable prices.
Skilled support available 24/7
There is someone on site at the data center 24 hours a day to respond to any type of outages. They have replacement hardware on site to take care of things like bad hard drives or power supplies or just about anything else. You can submit tickets or use their live chat to contact support when necessary. They do have a phone number that you can call, but it is not toll-free and it seems to be more for sales than tech support.
I could not find any self-help knowledgebase or how-to type documentation on their website.
Prices are in line with industry averages
The prices for the shared hosting packages are all in line with the industry averages. For shared hosting, this is a pretty good deal and since you are getting some nice features and working with a very well established company, you’l likely feel like you are getting a very good deal.
High quality shared hosting
The bottom line with this company is that you will be getting good shared hosting that will easily meet your needs. They don’t really go above and beyond with any super fancy features or other services, but they do a great job at helping each customer with exactly what they need.
- Easy to understand hosting packages
- High quality data center
- Very well established company
- No VPS or dedicated servers to grow into
- Some reports of server outages but nothing too significant