Expert and User Insights by OneHost Cloud Customers
OneHost Cloud has spent 6 months designing our new Managed WordPress and Cloud Hosting solutions to be as fast as possible without impacting in reliability. Shared Hosting shouldn't be that complicated and with reliable and experienced engineers OneHost is proud to have a near 100% uptime for it Shared Hosting and for our Cloud and VPS Hosting we guarantee 100% up-time. Our VPS...
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We have been a Kali Linux VPS customer of OneHost for roughly 15 months and while everything was great, recently they created their newly upgraded cloud platform which is fantastic. With a dedicated cloud dashboard to manage all our VPS machines including our Kali Linux VPS. This is one hosting provider i can honestly say is on its way to big things in the hosting industry due to their privacy and passionate support. Cheers OneHost!!
We had an issue with our site as it was not working on Godaddy and they could not resolve. Paul migrated the data and within 2 hours he had our site working just like the demo.
The support team at GoDaddy spent 4 days trying to figure out the issue and why I was getting blank pages in the theme and Paul H resolved it in a few hours. I cannot thank him enough. The support that OneHost provides is far superior to other, especially GoDaddy. Paul deserves a pay rise!!!
As an avid web hoster for the past 40 years I have seen my fair share and experienced literally 100's of hosts. My experience with OneHost Cloud is in par with the best. Their no nonsense approach works. They give you fast and trouble free hosting without all the nonsense that other providers give. Support is there when you need it and I can say their VPS hosting is one of the best I have had. I am truly happy!!!
We have been using their new cloud pentesting VPS and are very happy. No other hosting provider offers such a unique service and we are happy that we can now use OneHost Cloud for our cyber pentesting services.
✓ Great support ✓ Great feature with cheap price ✓ Privacy and Security
The support team assist me VERY FAST in the first few weeks I become their customer but it's getting slower. I understand that support ticket will being replied according to priority. Anyway, the support I received are ALWAYS HELPFUL and SOLVE MY PROBLEM and they're PATIENT and KIND (especially Paul H.) although I send a support ticket over a small issue :D Someone is trying to HACK my website and OneHost Cloud also PROTECT MY SITE from upcoming attempt/attack :)
There's still an improvement that can be done though...I hope the support team can issued a warning first to customer that may seems to violate shared hosting rules because my account was suspended once without receiving any warning and it turns out to be a misunderstanding so I got my account back after more than 12 hours. And it also good if anything happen to customer's website (for example, several IPs is being blocked), we receive an email about it so we didn't have to send a lots of support ticket asking why my site is this and that. :)
Thank you for your kind and honest review. We know that there are times when some tickets may take longer than others. When this occurs it usually means we have other ticket that require immediate attention. We always prioritize tickets and any emergencies always come first. However in saying this we are always improving and we are not perfect. We strive for great support and are thankful for your feedback and as such we are providing your next month hosting free as customer feedback is always important as is helps us improve so thank you again.
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