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Useless and costing me money!
Yesterday trying to use their online chat help (they have NO phone support) and kept getting the c...Read More
Zero support. They automatically upgrade accounts and charge you a year in advance even if they're dormant.
I clearly wasn't using 3 domains (never logged into them after the initial purchase) but they auto-renewed them, with the full "pro" package at about £55 each and are now chasing me for ...Read More
Typical One.com Prices
|Service||Monthly Price Range|
|Shared Hosting||$2.52 - $6.06||3 plans|
One.com: Focusing on Total Webmaster Experience
One.com is a well-established web host with over a million active customers and growing. Their prices and hosting features are all quite competitive, though not necessarily the best of the best in any one area. Where this company really seems to stand out is on the fact that they offer a full suite of great tools to help webmasters get up and running quickly and easily.
Their free website builder offers dozens of templates, which can be customized to meet your exact needs. They even offer support for these features, which makes this an excellent option for anyone who wants a website, but really doesn’t know where to start. The website builder will help you create and customize a fully functioning and personalized WordPress page that will have you publishing content in just minutes.
Another great perk to One.com hosting is that new customers who only need their basic hosting services will get a full year free. After the initial year, this package is still only $1.89 per month for 15GB of hosting space, unlimited data transfer, personalized email accounts and more.
Uptime & Reliability
Actual 99.99% Uptime
One.com doesn’t really promote their uptime as a key feature like many hosting companies do, though they certainly could if they wanted. It took a little digging, but rather than just offering a vague ‘uptime guarantee,’ they actually provided real stats. Over the course of 979 days, they had a full 99.99% uptime for their customers.
This is higher than the 99.9% uptime that many hosts guarantee, and given the fact that this is from actual user experience, it is much more impressive. In addition to straight uptime, they also offer the latest security features, which are frequently updated to help ensure your sites are protected from any threats.
While the uptime is clearly impressive, it does seem that there are the occasional errors and difficulties with their backend. Multiple users had reported seemingly random errors when accessing the cPanel or other areas, though they all had their issues resolved quite quickly.
Impressive Features List
You’ll find that One.com offers an extensive list of features to all their customers, no matter what level of service they purchased. They take pride in the fact that they can offer full packages that include web hosting, unlimited email, and great support.
One nice feature that isn’t often offered by hosting companies is the Bix solution, which comes included with every hosting package. Bix provides webmasters with real-time synchronization, file sharing options, music streaming features and a suite of mobile access features. This little bonus will not only allow you to offer your visitors a little something extra, but it can also make your life easier too. The fact that it comes standard makes it all the more impressive.
When you sign up with hosting through One.com you will get the standard $75 in Google AdWords if you buy $25. There are other hosting companies that offer more impressive ad coupons, but for most people that isn’t a major selling point anyway. Still, it is certainly a nice little perk, especially for those who are just getting started.
Live Support 24/7/365
This is a major selling point for One.com hosting packages. The fact that they offer unlimited customer support 24 hours a day, 7 days a week is fairly rare in this industry. This is web chat based support, but for almost all issues that is exactly what people want anyway.
This support is for technical issues only, of course, and doesn’t include things like web design help or other things that people might like. The fact is, however, that when you’re looking for customer service from your hosting provider, technical support is really all you need.
Free to Start. Cheap to Continue
For the entry level web hosting, you’ll be hard pressed to find a lower overall price. To start with, you can get a full year for free with their entry level package. Even after the year, you’ll pay less than $2 per month which is an excellent price. As you move up in package size, the price goes up progressively, maxing out at $180.80 per month for a 2TB package.
One potential downside for those who are hoping that their website will become wildly successful is the fact that One.com doesn’t offer VPS or dedicated hosting packages. All of their hosting is shared, which does present some limitations for sites that use a lot of resources. For the vast majority of users, however, this won’t present a problem.
All in all, this is an excellent web hosting provider for most personal and small business type websites. It is easy to use, and offers excellent support. The one main complaint is that it just isn’t scalable in the event your website gains massive popularity.
- Impressive List of Features
- Excellent Uptime
- Free First Year for Basic Package
- 24/7/365 Customer Support
- No VPS or Dedicated Server Options
- Occasional backend errors