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NTT Communications is not your typical hosting company. They are actually a global telecom company and are on the Fortune Global 500 listing. This is a huge international company that also happens to provide some hosting services. They are focused on serving large businesses with dedicated servers and cloud hosting technologies.
Many companies benefit from the fact that they offer such a diverse set of features. Of course, you will have to pay for them. If you are just looking to start a blog or even run a small business site, this is not the hosting company for you. If, however, you run a large company and want to be able to manage your IT environment without building your own data center, this may be the ideal option.
Uptime & Reliability
Very Reliable Hosting
Whenever dealing with a high end operation like the one offered by NTT Communications you are going to have very reliable hosting. If you opt for their cloud services, the chances are you’ll never have any unscheduled outages. If you use their server hosting, the network and power will always be up but you will be responsible for any other issues, which is somewhat similar to other hosting companies but with you being more responsible for the hardware of the server too.
Lots of Different Options
The list of options provided by this company are nearly endless. Beyond the hosting options, which I’ll get to in a moment, you will have access to their voice and video services, application services, managed IT security, operations assistance and much more. This really can be a ‘one stop shop’ for all your business IT needs.
For hosting, you can choose to either host your own server in their data center, or you can use their cloud hosting options. Hosting in their data center allows you to have your own server in their location. You’re essentially renting out the rack space. They will ensure the network and power is always up and you handle the rest. They do offer managed server hosting where their tech support will help you with things like hardware issues and more.
The cloud hosting option is also available. This runs like most other cloud environments and will give you access to high quality, reliable hosting for whatever you need. Their cloud infrastructure is housed in 150 different countries staffed by over 10,000 people. Clearly this is a major operation that offers more than just hosting, but if you like the backing of a large company, this may be perfect for you.
Highly Skilled Technical Team
The tech support team with this company is highly skilled. That being said, however, they only provide the level of support that you sign up for. If you don’t request it, for example, they won’t be monitoring your server for issues. This isn’t a bad thing, it is just something you need to be aware of.
Custom Quote Only
They don’t list their actual prices because it is only available by custom quotes. They will assign you an account rep to work with you to determine exactly what you need and let you know how much it will be. This isn’t always a bad thing since it allows you to get only the services you’ll use.
Good Option for Large Companies
This is a good hosting company if you are a large company prepared to spend a lot of money on hosting. If you are a small business, just move on to another option as this company isn’t even offering you the services that you would need.
We used this service for multiple years with no problems until recently. We have been overcharged for usage when our line no longer worked...so there was no actual usage. It took over a month for them to cancel my account. The representative that I had been in contact with was rude and the emails were unhelpful. I would recommend a different service for any business!
We were called to switch from century link. They quoted us a price of $21 per month, a savings of 50% over what we had. However, we get the bill and by the time they add all the charges we are up to $36.75, hardly worth switching for a couple of dollars. DISAPPOINTED.
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