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4.3
SUPERB!
  • User Friendly
    4.3
  • Support
    4.4
  • Features
    4.3
  • Reliability
    4.3
  • Pricing
    4.4
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MochaHost Reviews and Expert Opinion

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost special...Read Moreizes in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services and support, at a well balanced price.
Become a part of our community today and experience the difference!
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MochaHost HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $1.95 - $6.21
VPS $7.98 - $44.98
Dedicated Server $19.00 - $169.00

Availability

100% Uptime

Data Centers

Mureed alAttar

Pinned Review

Mureed alAttar,
4.6
I have been with MochaHost - Mocha2 (Linux) G5 Reseller Plan since 05/07/2016, it is a year and a half now, and I satisfied with the service and the great support team. The package in comparison to ot...Read Moreher hosting companies has some features will not even get in another place like: Mocha Load Protection, Never Reboot Protection, Lightning Fast Guarantee and they give you 180 days money back guarantee. They claim that they have a 100% Uptime Guarantee but the service get down or more than 3 hours and no one even told us about that or even gave us a indemnity! i really do not why. I surprised when i told that reseller plans has no lifetime discounts as other plans on the same company, and I wonder why don't they support Let's Encrypt on their reseller plans.

But although my experience is not too long in this reseller plan but I have tried them with vps to my friend and as always the support team is incomparable and have well-informed team, ticket support and live chat, they can solve any problem as fast as they can.

Mureed alAttar
WSDirector.com
Facebook: http://2lo.in/visit/fb.me/alAttarMurid
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Reviews

Charbel Azzi
Charbel Azzi from Canada,

Terrible Terrible hosting company in all means!

1.0
VPS
Terrible hosting services! The worst company I have seen in my 20 years of experience. They decide to reduce the number of accounts suddenly and they want us to abide by it! Then they suspend the account. Still cannot believe how ...Read Moreterrible the company is! Never go for Mochahost! Trust me they are the worst!Less
MochaHost
MochaHost,
Dear Client,

We are extremely sad to hear that this has been your experience and viewpoint on the matter of the reduced number of cPanel accounts.

Allow Us to once again explain that MochaHost has posted numerous notices an...Read Mored has been actively sending e-mails to all affected clients. Starting January 2021, "cPanel" had decided to increase the licensing cost of their control panel / per account. Please note that as a courtesy, we actually took on these extra costs, while we were trying to work out solutions individually with the affected clients.

Unfortunately, a very small number of clients did not get back to Us, and no solution could be found. In our opinion, 9 months is a more than fair and reasonable time. We were left with no alternatives in this situation but to temporarily suspend these accounts in hopes you would reach out.

Our Billing and Support staff is always at your disposal and has explained the situation in detail. We are once again deeply sorry that your experience was a negative one.

Best regards,
MochaHost
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Alex Sung
Alex Sung from Czech Republic,

Worst and nightmare

1.2
VPS
I have been fooled signed up with their cheap share server and then move to their VPS has so many hidden costs which incurred upon your signed up for my 3 years VPS plan.

Their so call technical support has to went through seve...Read Moreral rounds of emails. They still cannot understand and solve the problems. There are countless issues which I have to solve it myself.

Take the risk if you want to sign up with them. I have just to wait for next 2 years before I done with them.
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MochaHost
MochaHost,
Dear Alex Sung,
We are very sorry to hear that you were left with such a negative impression from our services! Please consider that depending on the types of issues you faced, resolution may have required gathering additional d...Read Moreetails and/or repeated testing. Might we also ask what were the hidden fees you mentioned encountering?

We generally have no additional ("hidden") costs, aside from Add-on options for VPS packages such as a Control Panel, Additional IP addresses, and others listed on our website here: https://mochahost.com/vps_addons.php

We would love to hear back from you, thank you for your feedback!
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Alex Sung
Alex Sung,
The underlying hidden cost lay beyond the mention package. Which mean the package mention it is inclusive but you need to pay the addon to get it. Beside that, package details are not clearly break down. It is only upon you sign u...Read Morep then they mentioned what you have requested are not inclusive in which you need to pay for it in the addon. It is a deceptive way to get people to sign up for the Low cost. What you get in return for support are bad and paid for premium service. Not only that, the server are constantly under attacks in which you need to find means to mitigate it yourself. Apart from that, the virtual server in which constantly get abused within accounts inside the same server.

Not to mentioned. The technical team are beyond words to describe.
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MochaHost
MochaHost,
Thank you for your feedback on the matter! We value your opinion regarding the information on our website and will double check if everything is marked correctly. We do wish to note that every feature which is not included in the ...Read Morebase price, has a mark next to it and details at the bottom on the page indicating if it's a paid addon.

Please contact Us from your account registered E-mail address at "sqa@mochahost.com", in regard to the support issues you faced. We will be more than happy to review the case appropriately, thank you.
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Alex Sung
Alex Sung,
Nothing personal. I did that for the past one year and even request to talk to the manager directly many times but failed.
Alex Sung
Alex Sung,
Mochahost has provided a non fake email to present to the public that they are concerned. In fact, they just put up a show after writing several emails without any response. Worse still their network are intruded by hackers and th...Read Moree hackers plant back door in it. I am so ignorant to realise it now after spending 1 years plus with them. They even restricted your root account in VPS.Less
MochaHost
MochaHost,
Dear Alex Sung,
We have managed to locate and review your support history. Our senior Administrators have provided clear information that there is no ARP spoofing. Your observed issue was caused by NGINX, due to an IP address whi...Read Morech was mistakenly not added in a firewall. This was resolved immediately as detailed in the ticket. There is absolutely no evidence of "hacking" or "backdoors" in your server or our network. We also always respond to our clients who write any type of complaint or feedback. We were however unable to find any e-mails sent to "sqa@mochahost.com" from your Registered e-mail address.Less
Alex Sung
Alex Sung,
I have been using my register email to write to you and the technical support team directly. I have even requested to have a WhatsApp call directly to iron out all these one years plus of frustration with your technical team. None...Read More of them come forward. If I have a personal issue, look across the reviews for the number of complaints.

Even at the support ticket system has problems to request and the review feedback form is having errors upon submission.
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Mahmudul Hasan
Mahmudul Hasan from Bangladesh,

They are scammers!

1.8
Yesterday I have purchased a VPS plan later upgraded it within a few hours. But today they charged me automatically for advanced renewal for 1 month!!!

Auto renewal within less than 24 hours after purchased! That's ridiculous!!
Jack Anthony
Jack Anthony from Thailand,

MochaHost are not what the appear to be. WATCH OUT!

1.0
They're not good people. They have issues with charging multiple times and then refunding money, including transfer fees you've paid through your bank. Instead admitting that they need to update their payment database (at least ho...Read Morew it functions) that reflects when customers made payment Their servers are slow and cost me frustrations on FirstPage SEO due to Google PageInsight always warning me that my load time can be faster. Yes, all other aspects of the web pages have already been tweaked for speed, What they are good at is asking for reviews in sneaky ways. It's cleaver the way they do that. Once the year is over, I will find a new host. Do not use MochaHost.Less
Nestor Diaz
Nestor Diaz from India,

worst server and worst support ever i seen

1.0
worst server and worst support ever i seen

never recommencement any one to take service also they offer

Lightning Fast Guarantee is fake my site was load in 10+ secs

also 30 days money back guaranty is fake they not refund money said money not refundable they are fully cheater
Jaffa M.S.
Jaffa M.S. from Singapore,

Excellent customer service response

4.6
Subscribed to the VPS plan and so far performance has been good. Whenever there was a problem or an issue on the server, the response team via its online chat was superb!

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

MochaHost Expert Review

MochaHost was launched in 2002 with affordable yet flexible hosting plans as its guiding star. Since then, the company has gone on to become a top choice for users that want budget-friendly prices but are unwilling to compromise on hosting features.

Our MochaHost review revealed that the company’s comprehensive plans give you a lot of value for the cost of subscription. It’s not only developers that have a lot to gain from MochaHost’s featureful plans. Beginners are also given a lot of tools to help settle into web hosting with ease. With a rare 100% uptime guarantee and super-fast load times, MochaHost is a web hosting solution to watch.

Pros and Cons

Pros:

  • Enjoy a lifetime discount that lets you renew your plan at the initial price you paid – or for less.
  • Keep your website running consistently thanks to MochaHost’s Never Reboot Protection.
  • Hit the (web hosting) ground running with a free website builder and free website transfer help.
  • Get the help you need quickly from MochaHost’s tech experts via 24/7 live chat, ticketing and phone callbacks.
  • Protect your website with 24/7 network monitoring, RAID 10, firewall and malware protection.
  • Take MochaHost out for a test drive with a 180-day risk free guarantee – if you’re not happy with your plan, you get the remaining months’ payments refunded.
  • Use ultra-fast load speeds to move up the Google SEO ranks and expand conversions.

Cons:

  • The wide selection of MochaHost plans can be confusing for newcomers.
  • While the company’s core prices are very low, for customers that require add-ons the costs can accumulate.
  • MochaHost’s basic plans are really meant for light traffic. If your traffic starts to pick up – you’ll have to scale to a costlier plan.

Pricing and Payment Methods

Among the world’s many affordable web hosting providers, MochaHost stands out as being exceptionally cost-effective. Part of this is due to the company’s LifeTime Discount, which covers most MochaHost products and means that your renewal prices will be the same or less as the initial price you paid. Moreover, if you use a MochaHost coupon, you can likely reduce your total payments quite a bit.

MochaHost offers cloud, reseller, VPS, and dedicated hosting, with most cloud hosting plans optimized for CMS, Java, and e-commerce platforms. The company’s most basic cloud hosting plan, Soho, starts at $1.95 a month and covers hosting for one website, unlimited bandwidth and storage space, unlimited email accounts and SSL certificates.

However, if you want access to slightly more advanced features – the company’s website builder or 1-click app installation – you’ll have to upgrade to MochaHost’s business cloud package. Reseller plans start at $9.47 and include the WHM control panel, free SEO tools, the website builder and a choice between Linux or Windows servers.

Users that require or prefer more privatized servers can choose from MochaHost’s feature-rich VPS or dedicated packages. The starter VPS package with a Linux server, Ristretto4, is from $7.98 monthly and gives you 40 GB disk space, smartphone support, and even a newsletter or email marketing app.

MochaHost’s dedicated Linux cloud servers start with Altura-3 at $19.00 monthly and offer 50 GB SSD storage space as well as letting you choose between managed and unmanaged servers. We were definitely impressed with MochaHost’s very low prices, though we would advise users to read the fine print – some features listed are actually add-ons and can bump your signup prices.

Ease of Use

There are a lot of things going for MochaHost. Beginners can do well for themselves with the company’s website builder and unlimited email accounts. Clear explanations of each plan’s features on the MochaHost website are complemented by the company’s expansive knowledge base, which provides easy-to-follow instructions for both billing and technical issues.

We would be remiss if we didn’t mention MochaHost’s developer pack, which addresses the majority of the advanced tools we look for in a hosting provider. An intuitive PHP selector tool gives you a choice of 6 PHP versions to configure, manage and adapt your PHP extensions and applications. The 50 MySQL accounts that come with even the most basic cloud hosting plan gives you a lot of flexibility for managing your web content.

Load Times and Reliability

MochaHost has really put a lot of effort to provide the best of the best when it comes to uptimes and load times, and it shows. The company’s Never Reboot Protection updates servers without having to power them down, and this in part accounts for MochaHost’s 100% uptime guarantee – a rarity in today’s web hosting landscape. Our months of tests were able to confirm upwards of 99.99% uptimes, placing MochaHost at the pinnacle of hosting reliability.

As far as load speed goes, MochaHost has several different factors, including SSD drives with caching boosts, geo optimization and state of the art servers contributing to its incredibly fast load times. The result? Over our months of testing under different traffic conditions, MochaHost’s load times averaged between 850-1000ms, half or less than Google’s recommended hard limit of 2s.

Features

On the whole, MochaHost provides the features we like to see. Beginners are empowered to dive into the thick of things with the company’s intuitive website builder, a 1-click installer for over 450 apps directly from the MochaHost cPanel, and free website transfers. You can also easily build your online business up with unlimited email accounts and free SSL accounts.

Developers also have it good with MochaHost. We liked how the company let us customize our back-end with different programming languages, and how easy it was to choose a PHP version with MochaHost’s advanced PHP selector. Both beginners and advanced users can benefit from a range of security features, such as malware and spam monitoring, and weekly automatic backups.

A word of caution: some standout MochaHost features are only available after an upgrade – if you stick with MochaHost’s most basic plans, you may not have access to all of the dazzling features the company has to offer.

Customer Support

One of the things that we really enjoyed about MochaHost was the detailed information they provide about the different features that come with each plan. Instead of leaving hosting newbies to frantically Google these unfamiliar concepts, MochaHost takes pains to explain what your getting – and why it’s important.

Live agents are available 24/7 via live chat, but you can open a ticket through the website or call MochaHost’s toll-free number to receive a callback. The company’s large step-by-step video tutorial library walks beginners through different setup procedures, and its knowledge base also includes written guidance for more advanced users.

User Reviews

Our expert reviews don’t take web hosts’ marketing for granted – we test each host over a period of months to see if they actually live up to their hype. After reading our analysis, explore our user reviews to discover whether MochaHost makes the grade.

Conclusion

On the whole, we were impressed with how well MochaHost balanced its affordability with featureful packages. Beginners have access to the types of tools and support that make the initial plunge into web hosting less daunting. Developers are also home safe with features like support for various programming languages and MySQL extensions.

The name of the MochaHost game is choice, and the fact that you can have three tiers to choose from within each plan, as well as choices between Linux and Windows servers and a variety of servers optimized for different popular platforms, really sealed the deal for us. With MochaHost you do get what you pay for, and it’s important to scroll through your plan to ensure you’re signed up for the features you really wanted.

That said, MochaHost is constantly innovating to deliver better consistency, speed, support, and safety for your website, which is something that strongly resonated with us.

MochaHost Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Soho - Linux Unlimited Unlimited cPanel 1 $1.95 8.4 Details
Business - Linux Unlimited Unlimited cPanel Unlimited $3.48 9.0 Details
Soho - Windows Unlimited Unlimited cPanel 1 $2.48 8.2 Details
Business - Windows Unlimited Unlimited cPanel Unlimited $3.98 8.9 Details
Mocha - Linux Unlimited Unlimited cPanel Unlimited $5.59 8.6 Details
Mocha - Windows Unlimited Unlimited cPanel Unlimited $6.21 8.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Ristretto4 40 GB 1 x 1.20GHz 512 MB $7.98 8.6 Details
Core 20 GB 1 x 2.40GHz 1 GB $9.95 9.7 Details
Perfetto1 60 GB 1 x 2.40GHz 2 GB $9.98 8.6 Details
Perfetto2-R2 80 GB 1 x 2.40GHz 2 GB $13.48 9.4 Details
Perfetto2 80 GB 2 x 2.40GHz 2 GB $14.98 9.4 Details
Perfetto1-R2 60 GB 1 x 2.40GHz 1 GB $18.17 8.0 Details
Perfetto3-R2 100 GB 2 x 2.40GHz 2 GB $17.98 5.8 Details
Perfetto3 100 GB 2 x 2.40GHz 3 GB $19.98 4.8 Details
Perfetto4-R2 150 GB 2 x 2.40GHz 4 GB $22.48 4.4 Details
Perfetto4 150 GB 3 x 2.40GHz 4 GB $22.48 6.5 Details
Perfetto5 200 GB 4 x 2.40GHz 4 GB $26.98 9.4 Details
Perfetto5-R2 200 GB 4 x 2.40GHz 6 GB $26.98 8.6 Details
Perfetto6-R2 250 GB 4 x 2.40GHz 8 GB $31.48 10 Details
Perfetto6 250 GB 4 x 2.40GHz 6 GB $35.98 6.6 Details
Perfetto7-R2 300 GB 6 x 2.40GHz 10 GB $40.48 8.6 Details
Perfetto7 300 GB 4 x 2.40GHz 8 GB $44.98 9.2 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Altura-3 50 GB 1 x 2.40GHz 2 GB $19.00 8.6 Details
Altura-3 100 GB 2 x 2.40GHz 4 GB $30.00 8.6 Details
Ankola-3 100 GB 2 x 2.40GHz 4 GB $24.00 5.8 Details
Ankola-3 100 GB 2 x 2.40GHz 6 GB $35.00 10 Details
Barista-3 200 GB 4 x 2.40GHz 6 GB $47.00 2.0 Details
Barista-3 200 GB 4 x 2.40GHz 8 GB $52.00 8.0 Details
Barahona-3 300 GB 6 x 2.40GHz 8 GB $64.00 8.6 Details
Barahona-3 300 GB 6 x 2.40GHz 10 GB $69.00 8.6 Details
Matari-3 400 GB 8 x 2.40GHz 10 GB $81.00 9.6 Details
Matari-3 400 GB 8 x 2.40GHz 12 GB $86.00 8.6 Details
Moshi-3 500 GB 10 x 2.40GHz 12 GB $98.00 6.4 Details
Moshi-3 500 GB 10 x 2.40GHz 14 GB $103.00 8.6 Details
Moshi-4 600 GB 12 x 2.40GHz 16 GB $120.00 8.6 Details
Moshi-4 600 GB 12 x 2.40GHz 18 GB $125.00 8.6 Details
Moshi-5 700 GB 14 x 2.40GHz 20 GB $127.80 8.6 Details
Moshi-5 700 GB 14 x 2.40GHz 22 GB $147.00 2.0 Details
Moshi-6 800 GB 16 x 2.40GHz 24 GB $164.00 8.8 Details
Moshi-6 800 GB 16 x 2.40GHz 26 GB $169.00 8.6 Details

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