Write Review
4.4
SUPERB!
  • User Friendly
    4.3
  • Support
    4.4
  • Features
    4.3
  • Reliability
    4.3
  • Pricing
    4.4
Write Review
Visit MochaHost

MochaHost Reviews and Expert Opinion

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost special...Read Moreizes in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services and support, at a well balanced price.
Become a part of our community today and experience the difference!
Less
MochaHost HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $1.95 - $6.21
VPS $7.98 - $44.98
Dedicated Server $19.00 - $169.00

Availability

100% Uptime

Data Centers

Mureed alAttar

Pinned Review

Mureed alAttar,
4.6
I have been with MochaHost - Mocha2 (Linux) G5 Reseller Plan since 05/07/2016, it is a year and a half now, and I satisfied with the service and the great support team. The package in comparison to ot...Read Moreher hosting companies has some features will not even get in another place like: Mocha Load Protection, Never Reboot Protection, Lightning Fast Guarantee and they give you 180 days money back guarantee. They claim that they have a 100% Uptime Guarantee but the service get down or more than 3 hours and no one even told us about that or even gave us a indemnity! i really do not why. I surprised when i told that reseller plans has no lifetime discounts as other plans on the same company, and I wonder why don't they support Let's Encrypt on their reseller plans.

But although my experience is not too long in this reseller plan but I have tried them with vps to my friend and as always the support team is incomparable and have well-informed team, ticket support and live chat, they can solve any problem as fast as they can.

Mureed alAttar
WSDirector.com
Facebook: http://2lo.in/visit/fb.me/alAttarMurid
Less

Reviews

Chris L
Chris L from Canada,

Struggled to get a refund, but eventually did

2.8
This is an update to my earlier review - I had experienced slow speed and couldn't get it fixed by support. They initially said they wouldn't refund my hosting even though it was less than 30 days because my account with them wasn...Read More't new (I had previously used them for hosting a different site). I emailed admin and told them about my negative review and they made an exception to their policies.Less
MochaHost
MochaHost,
Dear Chris,

Thank you for the update. I saw the website speed test which we have performed after our team has made changes to your account and helped you optimize your WP, the speed test included good TTFB and overall response...Read More time. I am also glad that our management team was able to help with your request, we wish you all the best!

Sincerely,
Jim S.
Account Services Specialist @ MochaHost
Less
Scott Baker
Scott Baker from United States,

MochaHost is the Host I didn't know I wanted

5.0
I have been a long-time customer of another hosting company. They were acquired by EIG and have been going downhill ever since. The kicker was when I was no longer able to receive critical e-mail due to the host server being used ...Read Morefor spam. The support became unresponsive shortly after I provided them with their overly onerous information requirements (they thought I'd give up).

So after researching other hosts who aren't part of EIG I went with MochaHost. No pricing surprises. No hidden gotchas in the TOS.

Transferring to MochaHost was quick and painless. All of the features that were not working on my previous host miraculously just work, faster and better.

As for support I haven't needed much, but when I received an automated support e-mail the online chat support was able to answer my question in just a couple minutes. No run-around. No asking for the same information multiple times. No kidding.

You can't go wrong trying them. You can get your pro-rated money back for 180 days. Take that EIG!
Less
Alain Niansan ZIO
Alain Niansan ZIO from Cote D'ivoire,

MochaHost , The hositing paradise

5.0
About 10 years ago, tired from expensive hosting and long wait time before a support person will answer..., I finally found Mochahost just by surfing the web. Truly, I was very pessimistic when i first saw the price and the advant...Read Moreages offered! And in myself I said "well, around 90USD for 3 years... face to 50USD a year. Let's give it a try and if it's not okay will ask for a refund as it is mentioned on the web site..."
But up to now I am using Mocha and I feel so good!
Great prices
Great support
and Great tools!
Less
Nouman Aslam
Nouman Aslam from Pakistan,

FRAUDS ALERT!!! They do not refund as they say they will if not satisfied in 1 month

1.0
I purchased there Dedicated cloud and used it for 1 week but wasn't really happy with it so claimed the refund.
They said it will be refunded within 7 working days. After a few days I received a text messagefrom my bank and an em...Read Moreail from
MochHost.com saying the refund has been made. I got happy but after a few seconds I revived another SMS from my bank saying
that the same amount was charged again from my card that was refunded. After checking with my bank and account statement, I came to know the mochaHost.com took the refunded money back.
I got disappointed and contacted MochaHost they said we have refunded the money and did not charge anything and never gave my
money back
Please all out there be aware of this fraud they are doing.
Less
MochaHost
MochaHost,
Dear Client,

I am sorry that you have experienced this hassle. I have checked your case with our billing department and in fact your refund has been processed by our bank on July 17th 2018 as addressed in ticket ID: KQM-496703....Read More We could not locate a 2nd charge - we have talked to our bank about this issue and there are no extra charges for the same or other transactions processed through the card you have provided.

We recommend that you initiate a reversal of the fee that you believe is double directly from your credit card company or your bank.

Sincerely,
Jim S. - Account Services Specialist @ MochaHost
Less
Nouman Aslam
Nouman Aslam,
Now after posting this review I have got my money back by an apology from MochHost on 23/07/2018.
This is how you guys work seriously. I have contacted your representatives so many time and all they had to say was that We have re...Read Morefunded your amount and didn't charge any.
And I am getting the money back today after this review I have posted here.
Seriously disappointed!!!

Less
MochaHost
MochaHost,
Dear Client,

I am glad that you have received your refund. A refund can take several days once it has been initiated. Your refund as per our billing department feedback and mine has been processed on the 17th - not yesterday an...Read Mored is not related due to your review . Good luck with your new hosting venture!

Sincerely,
Jim S. - Account Services Specialist @ MochaHost
Less
Carlos Azevedo
Carlos Azevedo from Portugal,

Bad hosting service

1.8
I paid a monthly subscription that promised ultra fast web hosting with 4gb of ram, optimized for wordpress. I just found a poor, slow and often offline service. The support has no competence and only tried to solve with an upgrad...Read Moree to VPS !!!!! Unreal !!! I tried to ask for the refund, it was refused. In my country this is considered FRAUD. I moved the sites to a new company with the same features and the sites are working very well. This proves that I was cheated by Mochahost.Less
MochaHost
MochaHost,
Dear Carlos,

I am sorry that you are not satisfied with our service. It does appear that we have provided you with feedback back and assistance on your issues in March on how to optimize your websites, but have never heard back...Read More from you for further assistance. I do also see that our billing department is assisting you with your refund question, which is outside of our initial money back guarantee period.

For further assistance please contact our support or update your already existing cases.

Sincerely,
Jim S.
Account Services Specialist
MochaHost
Less
Carlos Azevedo
Carlos Azevedo,
I hope my feedback will improve your support. The refund must be made when the service does not match the promised one. The sites are currently updated and optimized. I can not give feedback on an optimization that just exists in ...Read Moreyour head. Automatic replies is not the best technical support, I repeat, before mochahost, I had a hosting with 1 core + 2gb, the sites work fine, I migrated to mochahost with 1 core and 4gb ram and it was a tragedy. Right now I have 1 core plus 4GB in another company and everything is perfect. Who's to blame? Mine or Mochahost's poor web hosting? Thank you and I close this matter with this answer.Less
MochaHost
MochaHost,
Dear Carlos,

I am sorry that I am unable to provide you with more specific feedback on your website setup, sometimes a simple change in PHP settings or adjustment in your site plugin can make the difference. It does not appear ...Read Morethat the cores or available memory in your case would have made a difference. We wish you good luck with your new provider!

Jim
Less
Ramon Arriola
Ramon Arriola from United States,

Great value for small business, as well as ideal for hosting multiple small businesses.

4.8
I'm subbed w/ MochaHost using Business plan, but should my business ever grow where my needs outgrow my plan, it's nice to have the piece of mind that I can upgrade for an affordable price.

Price: As a former web developer, I'v...Read Moree used many types of hosting services. To be frank for my purposes, they all have about the same service fit enough for my needs, and I would have stayed at many of them but their renewal rates are 4+ times over. This is one thing that caught my eye with MochaHost, as they're renewal rates stay the same. Peace of mind for the future.

Service: I know my way around the tech, so it's not often I'll have many questions but in the month I've spent under MochaHost, when I've had a question, I was able to get concise answers in a timely manner using their chat platform.

Value: For .50 USD more, you can't really go wrong with an upgrade in services. They offer much more that I know what to do with, but in the cases I do need these extra things which other services charge extra for, I'll be even more grateful.

Performance: I deal with a few low-volume sites; small blog and information sites for businesses. So far I haven't had any issues and have infact seen faster load times than my old hosting.

Tools: They come with the familiar tools such as cPanel and phpMyAdmin.

Area of improvement: Nothing I can pinpoint at the moment, at least for my needs. They have a 30 day money back guarantee if you're looking to give it a shot and see if its for you.
Less
Harrold Salen
Harrold Salen from United Arab Emirates,

Waste of Time

1.0
today morning i purchased a windows hosting from mochahost, i thought i could setup my site immediately after paying... well it turns out they made me to cancel and move away from them... now i need to wait few days to get my mone...Read Morey back... worst support ever! don't waste your time dealing to this hosting company.Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

MochaHost Expert Review

MochaHost was launched in 2002 with affordable yet flexible hosting plans as its guiding star. Since then, the company has gone on to become a top choice for users that want budget-friendly prices but are unwilling to compromise on hosting features.

Our MochaHost review revealed that the company’s comprehensive plans give you a lot of value for the cost of subscription. It’s not only developers that have a lot to gain from MochaHost’s featureful plans. Beginners are also given a lot of tools to help settle into web hosting with ease. With a rare 100% uptime guarantee and super-fast load times, MochaHost is a web hosting solution to watch.

Pros and Cons

Pros:

  • Enjoy a lifetime discount that lets you renew your plan at the initial price you paid – or for less.
  • Keep your website running consistently thanks to MochaHost’s Never Reboot Protection.
  • Hit the (web hosting) ground running with a free website builder and free website transfer help.
  • Get the help you need quickly from MochaHost’s tech experts via 24/7 live chat, ticketing and phone callbacks.
  • Protect your website with 24/7 network monitoring, RAID 10, firewall and malware protection.
  • Take MochaHost out for a test drive with a 180-day risk free guarantee – if you’re not happy with your plan, you get the remaining months’ payments refunded.
  • Use ultra-fast load speeds to move up the Google SEO ranks and expand conversions.

Cons:

  • The wide selection of MochaHost plans can be confusing for newcomers.
  • While the company’s core prices are very low, for customers that require add-ons the costs can accumulate.
  • MochaHost’s basic plans are really meant for light traffic. If your traffic starts to pick up – you’ll have to scale to a costlier plan.

Pricing and Payment Methods

Among the world’s many affordable web hosting providers, MochaHost stands out as being exceptionally cost-effective. Part of this is due to the company’s LifeTime Discount, which covers most MochaHost products and means that your renewal prices will be the same or less as the initial price you paid. Moreover, if you use a MochaHost coupon, you can likely reduce your total payments quite a bit.

MochaHost offers cloud, reseller, VPS, and dedicated hosting, with most cloud hosting plans optimized for CMS, Java, and e-commerce platforms. The company’s most basic cloud hosting plan, Soho, starts at $1.95 a month and covers hosting for one website, unlimited bandwidth and storage space, unlimited email accounts and SSL certificates.

However, if you want access to slightly more advanced features – the company’s website builder or 1-click app installation – you’ll have to upgrade to MochaHost’s business cloud package. Reseller plans start at $9.47 and include the WHM control panel, free SEO tools, the website builder and a choice between Linux or Windows servers.

Users that require or prefer more privatized servers can choose from MochaHost’s feature-rich VPS or dedicated packages. The starter VPS package with a Linux server, Ristretto4, is from $7.98 monthly and gives you 40 GB disk space, smartphone support, and even a newsletter or email marketing app.

MochaHost’s dedicated Linux cloud servers start with Altura-3 at $19.00 monthly and offer 50 GB SSD storage space as well as letting you choose between managed and unmanaged servers. We were definitely impressed with MochaHost’s very low prices, though we would advise users to read the fine print – some features listed are actually add-ons and can bump your signup prices.

Ease of Use

There are a lot of things going for MochaHost. Beginners can do well for themselves with the company’s website builder and unlimited email accounts. Clear explanations of each plan’s features on the MochaHost website are complemented by the company’s expansive knowledge base, which provides easy-to-follow instructions for both billing and technical issues.

We would be remiss if we didn’t mention MochaHost’s developer pack, which addresses the majority of the advanced tools we look for in a hosting provider. An intuitive PHP selector tool gives you a choice of 6 PHP versions to configure, manage and adapt your PHP extensions and applications. The 50 MySQL accounts that come with even the most basic cloud hosting plan gives you a lot of flexibility for managing your web content.

Load Times and Reliability

MochaHost has really put a lot of effort to provide the best of the best when it comes to uptimes and load times, and it shows. The company’s Never Reboot Protection updates servers without having to power them down, and this in part accounts for MochaHost’s 100% uptime guarantee – a rarity in today’s web hosting landscape. Our months of tests were able to confirm upwards of 99.99% uptimes, placing MochaHost at the pinnacle of hosting reliability.

As far as load speed goes, MochaHost has several different factors, including SSD drives with caching boosts, geo optimization and state of the art servers contributing to its incredibly fast load times. The result? Over our months of testing under different traffic conditions, MochaHost’s load times averaged between 850-1000ms, half or less than Google’s recommended hard limit of 2s.

Features

On the whole, MochaHost provides the features we like to see. Beginners are empowered to dive into the thick of things with the company’s intuitive website builder, a 1-click installer for over 450 apps directly from the MochaHost cPanel, and free website transfers. You can also easily build your online business up with unlimited email accounts and free SSL accounts.

Developers also have it good with MochaHost. We liked how the company let us customize our back-end with different programming languages, and how easy it was to choose a PHP version with MochaHost’s advanced PHP selector. Both beginners and advanced users can benefit from a range of security features, such as malware and spam monitoring, and weekly automatic backups.

A word of caution: some standout MochaHost features are only available after an upgrade – if you stick with MochaHost’s most basic plans, you may not have access to all of the dazzling features the company has to offer.

Customer Support

One of the things that we really enjoyed about MochaHost was the detailed information they provide about the different features that come with each plan. Instead of leaving hosting newbies to frantically Google these unfamiliar concepts, MochaHost takes pains to explain what your getting – and why it’s important.

Live agents are available 24/7 via live chat, but you can open a ticket through the website or call MochaHost’s toll-free number to receive a callback. The company’s large step-by-step video tutorial library walks beginners through different setup procedures, and its knowledge base also includes written guidance for more advanced users.

User Reviews

Our expert reviews don’t take web hosts’ marketing for granted – we test each host over a period of months to see if they actually live up to their hype. After reading our analysis, explore our user reviews to discover whether MochaHost makes the grade.

Conclusion

On the whole, we were impressed with how well MochaHost balanced its affordability with featureful packages. Beginners have access to the types of tools and support that make the initial plunge into web hosting less daunting. Developers are also home safe with features like support for various programming languages and MySQL extensions.

The name of the MochaHost game is choice, and the fact that you can have three tiers to choose from within each plan, as well as choices between Linux and Windows servers and a variety of servers optimized for different popular platforms, really sealed the deal for us. With MochaHost you do get what you pay for, and it’s important to scroll through your plan to ensure you’re signed up for the features you really wanted.

That said, MochaHost is constantly innovating to deliver better consistency, speed, support, and safety for your website, which is something that strongly resonated with us.

MochaHost Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Soho - Linux Unlimited Unlimited cPanel 1 $1.95 8.4 Details
Business - Linux Unlimited Unlimited cPanel Unlimited $3.48 9.0 Details
Soho - Windows Unlimited Unlimited cPanel 1 $2.48 8.2 Details
Business - Windows Unlimited Unlimited cPanel Unlimited $3.98 8.9 Details
Mocha - Linux Unlimited Unlimited cPanel Unlimited $5.59 8.6 Details
Mocha - Windows Unlimited Unlimited cPanel Unlimited $6.21 8.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Ristretto4 40 GB 1 x 1.20GHz 512 MB $7.98 8.7 Details
Core 20 GB 1 x 2.40GHz 1 GB $9.95 9.7 Details
Perfetto1 60 GB 1 x 2.40GHz 2 GB $9.98 8.6 Details
Perfetto2-R2 80 GB 1 x 2.40GHz 2 GB $13.48 9.4 Details
Perfetto2 80 GB 2 x 2.40GHz 2 GB $14.98 9.4 Details
Perfetto1-R2 60 GB 1 x 2.40GHz 1 GB $18.17 8.0 Details
Perfetto3-R2 100 GB 2 x 2.40GHz 2 GB $17.98 5.8 Details
Perfetto3 100 GB 2 x 2.40GHz 3 GB $19.98 4.8 Details
Perfetto4-R2 150 GB 2 x 2.40GHz 4 GB $22.48 4.4 Details
Perfetto4 150 GB 3 x 2.40GHz 4 GB $22.48 6.5 Details
Perfetto5 200 GB 4 x 2.40GHz 4 GB $26.98 9.4 Details
Perfetto5-R2 200 GB 4 x 2.40GHz 6 GB $26.98 8.7 Details
Perfetto6-R2 250 GB 4 x 2.40GHz 8 GB $31.48 10 Details
Perfetto6 250 GB 4 x 2.40GHz 6 GB $35.98 6.6 Details
Perfetto7-R2 300 GB 6 x 2.40GHz 10 GB $40.48 8.7 Details
Perfetto7 300 GB 4 x 2.40GHz 8 GB $44.98 9.2 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Altura-3 50 GB 1 x 2.40GHz 2 GB $19.00 8.7 Details
Altura-3 100 GB 2 x 2.40GHz 4 GB $30.00 8.7 Details
Ankola-3 100 GB 2 x 2.40GHz 4 GB $24.00 5.8 Details
Ankola-3 100 GB 2 x 2.40GHz 6 GB $35.00 10 Details
Barista-3 200 GB 4 x 2.40GHz 6 GB $47.00 2.0 Details
Barista-3 200 GB 4 x 2.40GHz 8 GB $52.00 8.0 Details
Barahona-3 300 GB 6 x 2.40GHz 8 GB $64.00 8.7 Details
Barahona-3 300 GB 6 x 2.40GHz 10 GB $69.00 8.7 Details
Matari-3 400 GB 8 x 2.40GHz 10 GB $81.00 9.6 Details
Matari-3 400 GB 8 x 2.40GHz 12 GB $86.00 8.7 Details
Moshi-3 500 GB 10 x 2.40GHz 12 GB $98.00 6.4 Details
Moshi-3 500 GB 10 x 2.40GHz 14 GB $103.00 8.7 Details
Moshi-4 600 GB 12 x 2.40GHz 16 GB $120.00 8.7 Details
Moshi-4 600 GB 12 x 2.40GHz 18 GB $125.00 8.7 Details
Moshi-5 700 GB 14 x 2.40GHz 20 GB $127.80 8.7 Details
Moshi-5 700 GB 14 x 2.40GHz 22 GB $147.00 2.0 Details
Moshi-6 800 GB 16 x 2.40GHz 24 GB $164.00 8.8 Details
Moshi-6 800 GB 16 x 2.40GHz 26 GB $169.00 8.7 Details

Check Similar Hosting Companies:

  • Starting price
    $2.95 /MO
    Rating
    Money Back   45 Days
    Coupons3
    9
    Locations
    Add to Compare
    FastComet Awards
  • Starting price
    $3.47 /MO
    Rating
    Money Back   30 Days
    Coupons2
    2
    Locations

Web Hosting in Compare:

Select at least 1 more company to compare
Cancel Compare