Liquid Web Reviews and Expert Opinion

Based on 77 user review in 3 languages
8.8
GREAT

Customer score for Liquid Web

  • Reliability
    9.0 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    8.9 / 10
  • Support
    8.7 / 10
  • Features
    8.9 / 10

Detailed Scores / Summary

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Kelly Rudolph
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Complete Confidence 24/7 For Over 5 Yrs

LiquidWeb has been the foundation for the confidence in my online business since Nov. 2010. They provide incredible, friendly, fast and knowledgeable support and I trust them completely. I always know my sites are up and running and help is just a quick phone call or help ticket away.
Russell Fair
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
9.2

Kick Butt Web Hosting & Support

Service used: VPS
I've been w/ Liquid Web for three years. I have recommended several of my friends and colleagues to them and each and every one has been happy that I did. On the rare occasions where something goes wrong (it is usually my fault) t...Read More
Neel Muneshwar
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

10 Years of Outstanding Service

Service used: Dedicated Server
I discovered LiquidWeb back in 2006 via a web hosting forum, and I have never had to consider another hosting service ever since. I have had a dedicated Windows server with them and during all these years of service I only recall ...Read More
Guy Luchenbill
United States
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Long term - Satisfied customer

Service used: Shared
I have been a loyal shared web hosting customer of Liquid Web since 2010.

Looking around the internet, sure you can find shared web hosting cheaper, but you will absolutely not find another hosting company that is as feature ri...Read More
daz babkin
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Excellent support and performance

Service used: VPS
Fantastic company and service.

We are running several sites with Liquid for past 3 years and extremely happy with them.

Their network only failed ones in past 36 months, which is much better than with our previous hosting co...Read More
1 7 8

Typical Liquid Web Prices

Service Monthly Price Range
VPS $19.99 - $54.99 4 plans
Dedicated Server $79.98 - $247.38 5 plans
Cloud Hosting $110.98 - $222.58 3 plans
The Services & Prices are taken from www.liquidweb.com

Liquid Web Expert Review 2019

Written by: Max Ostryzhko

Liquid Web Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.6
Rated by Max Ostryzhko

Expert Overview

Quality over quantity is the name of the game for Liquid Web

With around 30.000 satisfied customers around the world, Liquid Web is a smaller US-based hosting company, offering nothing less than a top-notch service. They own and operate three data centers, including one in Europe, which are more advanced than many other hosting companies have. Established back in 1997, Liquid Web clearly has a good handle on what they are doing. This is because the company is strictly focused on providing the best in class hosting for their customers.
The majority of their marketing efforts go toward attracting large customers for their dedicated and cloud hosting services. They used to offer shared hosting too, but now they are focused on advanced services, and if you are looking to start a small personal website, then the best solutions would be to look for a better deal somewhere else.

Uptime & Reliability

Exceptional uptime guarantees with virtually no downtime

Maybe one of the best features about Liquid Web is their uptime. It’s one of the few providers that can guarantee 100% uptime and deliver it without a problem. With any of their packages, you will be given a 100% uptime guarantee. What is unique here is that they offer ten times the compensation for any downtime you do experience. For example, if your website is unavailable for 1 hour, you get 10 hours of credit to your bill.
In addition, they offer a 30-minute rapid hardware replacement service, so if a drive or other piece of your server dies, it will be fixed quickly. The bottom line here is that this is one of the most reliable hosting options in the industry.

Features

All features focused on providing high-quality services

One of the first things to point out about Liquid Web is that they are a privately owned company and have three data centers, in Michigan, Arizona, and Amsterdam. They have branched out in Europe just recently.
Their features are advanced by all means. Liquid Web offers a bundled SSL certificate, automatic daily backups, intelligent image optimizations and much more. For their dedicated and VPS customers, the company has some of the best service level agreement (SLA) that guarantees 100% network and power uptime, a 30-minute initial response time, and hardware replacements should also happen within 30 minutes.
With VPS, dedicated or cloud you will really get the full treatment. They have fully dedicated servers with single, dual or quad-core CPUs. You can also request custom servers if you need something more specific. In addition to these packages, you will get a number of other nice features such as a free domain name, and static IPs.

Support

Extremely responsive and professional technical support

Liquid Web refers to its customer support as the “Heroic Support”. They are available 24/7, with a high-level of expertise and 300+ hours of training.
No matter what kind of problem you are facing, they will make sure to resolve it as soon as possible. They have a few means of communication: phone, live chat or through their email. No matter which one you decide to use, the response rate is fast. They are also super helpful. Their toll-free phone line is answered within 20 seconds on average, and dedicated and VPS customers have a 59-second answer guarantee. They also offer 1 hour of credit if your call or live chat request takes more than six minutes to be answered.
They do have a self-help page that has a lot of information, although it seems to have been written for technical professionals because it is long and sometimes overly complex.

Pricing

High-end services for high-end prices

Liquid Web is certainly not trying to compete in terms of pricing. They know that they are offering a much higher end product than just about all other hosting providers, and they will charge you for it. Although the prices are a bit higher than most other companies, you do get a superior service. If you are looking for a cheap shared solution, then you should probably look elsewhere.
Everything from the tech support to the hardware and anything else you need is going to be provided for in a very good way. If money isn’t a top concern and you want to enjoy hosting the way it should be done, this is a great company to try.

Summary

Exceptional hosting for larger websites

You really won’t find higher end hosting than this. They focus on quality every step of the way, which helps to provide extremely fast and reliable services. Of course, the price will be a concern to some, but for the target audience of this company, it isn’t going to be a worry.

Pros:

  • The data centers are owned and operated by LiquidWeb
  • Great VPS and dedicated server options
  • Extremely responsive technical support
  • 100% uptime guarantee

Cons:

  • High price points
  • No shared hosting
Read the full expert review Visit Liquid Web See plans & pricing

Liquid Web Prices, Plans & Features - 2019

VPS Hosting Plans

Plan Name Space RAM OS Price Score
30 GB 2 GB $19.99 8.8
75 GB 4 GB $29.99 5.5
100 GB 8 GB $39.99 10
150 GB 16 GB $54.99 10

Dedicated Server Plans

Plan Name Space RAM OS Price Score
2 TB 8 GB $79.98 9.2
2 TB 8 GB $98.58 8.8
480 GB 16 GB $123.38 9.6
480 GB 32 GB $185.38 8.8
480 GB 64 GB $247.38 8.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
200 GB 8 GB Unlimited $110.98 8.8
450 GB 16 GB Unlimited $179.18 8.8
1000 GB 16 GB Unlimited $222.58 8.8
A Free Domain is included when purchasing any hosting service from Liquid Web
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