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4.5
SUPERB!
  • User Friendly
    4.6
  • Support
    4.5
  • Features
    4.6
  • Reliability
    4.6
  • Pricing
    4.4

Avg. score per month

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Liquid Web Reviews and Expert Opinion

Pricing Range

VPS $15.00 - $95.00
Dedicated Server $199.00 - $549.00
Cloud Hosting $110.98 - $222.58

Data Centers

Pankaj Kumar Maurya

Pinned Review

Pankaj Kumar Maurya,
5.0
I have opted for liquid dedicated server hosting and found its services as best than other host providers
i am a reseller and all of my clients are now happy with this hosting service
I recommend liquid web they are just awesome

Reviews

John M Lynn
John M Lynn from United States,

Liquid Web Hosting Review

5.0
I moved from a Fantastic Web Company, that was bought out by one of the LARGE hosting companies. Then the nightmare began. Unfortunately, I was spoiled with VERY good customer support with my old hosting provider.

After 4 at...Read Moretempts of transitioning 30,000 web pages built in Moveable Type and $5000 later, I finally found Liquid Web. Thank God!

These guys are fantastic! I've called several times in the middle of the night, and a LIVE person picked up the phone that I could understand. When I say 24 hour support, it's not some stupid chat AI robot, or out-sourced company.

I'm was SHOCKED! Not only do you get a LIVE person, you can someone that has a 'brain' in regards to complex questions.

I've since transition our website to using Word Press, which is one of the worlds best Blog Management products. No doubt in my mind, that Liquid Web provides the BEST support for Word Press installation.

I'm running our website on on the of their managed servers.

Please note: This is not a cheapy $10 hosting web hosting product. They offer fully hosted managed 24 hour support.

In my opinion, the pricing is VERY competitive. If I could give more stars, I would. No complaints.
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Jon R Acord
Jon R Acord from United States,
Moved from GoDaddy

Almost don't want my secret known

5.0
I am almost afraid to tell anybody about liquid web why because they're My Little secret and they treat me so well. I have been in the hosting business for 25 years and I have tried all of the main ones and nobody has compared to ...Read Moreliquid web I only wish now that I'm nearing retirement that I knew of them earlier.... truly they have been a godsend and I live my life worry-free unlike the other hosting companies I've been with. I highly recommend liquid web if you want worry-free web server services I host about 500 sites on my web server I have with them ......best choice I ever made.Less
Glenn Warren
Glenn Warren from United States,

Superb Hosting Company

5.0
The sheer competence of the staff is reason alone. No one has ever had to check with another for how to complete a task. The techs are well-rounded, intelligent, social people, wholly professional all the time. They are available ...Read More24/7/365. Telephone hold times are always very short or none at all. Tickets opened are responded to quickly. The robustness and ease of the software platforms in place for managing services are excellent.Less
Ahmed Amin
Ahmed Amin from United States,

Just Outstanding Experience for the last 5 years

5.0
We have been customers with Liquid Web for the last 5 years. We are super technical and have switched hosting providers several times until we came to Liquid web.
1: Relibility - second to none.
2: Support - I have never seen s...Read Moreupport as good as these guys. No matter when we call in or what we call in for, they just know it, eager to help, and take ownership. Never, would they take shortcuts or drop the ball.
3: Managed Servers: Managed servers really means managed servers. I never worry about it. Also, their servers are highly optimized. There is never the talk about upsell. Just straight honest.
4. Speed: Tier1 provider, need I say more?
5. Uptime: Network uptime is 100%.
6: Price: Worth every penny and their price is really competitive.

One of our websites was under attack recently and we worked with engineer Jaime Martinez who not only detected the issue and addressed it, he also did some serious optimizations proactively without asking (just asked for approval as he saw some good room for improvement). Honestly, whatever he did just made the server fly like never before. This triggered me to come and write this review.
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Liquid Web
Liquid Web,
Thank you so much Ahmed for your kind words!! We are so happy to read that you are satisfied with our services. Please don't ever hesitate to reach out to us when you need us. We will make sure Jamie gets to see this praise.

We are here to help when you need us.
Max Ostryzhko

Expert Review

Max Ostryzhko

Liquid Web Expert Review

Liquid Web is one of the higher-end web hosting services available today, with a reputation for flexibility and variety. With approximately 30,000 customers around the globe, the company has spent the last 20 years building its specialized web hosting empire. Our tests set out to discover whether the company’s relatively high prices yielded extraordinary hosting solutions.

We found that Liquid Web’s selection of feature-rich plans and flexibility they give you truly set them apart from competitors. Additionally, the customizability these plans offer, combined with near-instantaneous load times and highly reliable uptimes, position Liquid Web as one of the leading choices for medium and large businesses.

Read More
9.6
SUPERB!
Rated by Max Ostryzhko
  • User Friendly
    10
  • Support
    10
  • Features
    10
  • Reliability
    10
  • Pricing
    8

Pros and Cons

Pros:

  • Get help when you need it from knowledgeable support staff 24/7/365 through live chat, phone and email.
  • Keep costumers satisfied and shopping with incredibly fast load times and close to zero service disturbances.
  • Make security a premium with Cloudflare CDN, DDoS attack prevention, and integrated firewalls.
  • Migrate and scale with ease with the help of customer service experts.
  • Create stunning WordPress websites with the help of a staging site and automatic WordPress maintenance.
  • Deploy Liquid Web’s custom-built server clusters for complex website needs.

Cons:

  • The company no longer offers shared web services.
  • As a niche hosting company, prices fall on the more expensive end of the spectrum.
  • Although their knowledge base is extensive, the tone is geared towards web professionals and may be less useful to beginner website owners.

Pricing and Payment Methods

Liquid Web has a broad selection of plans that fit a great variety of businesses and specific web needs. Their basic managed WooCommerce plan, Beginner, starts at $39 a month and includes a several e-commerce must-haves like the drag-and-drop Beaver Builder website builder, SSL certificates and mobile optimization.

Each WooCommerce plan also comes with simple promotion scheduling tools and Abandoned Cart by Jilt. The company’s WordPress packages start with a basic plan at $99 a month, which offers staging sites, automatic daily backups and a host of development tools.

Their managed Cloud VPS plans start at $59 monthly and give developers a plethora of customization options including cPanel of Plesk Onyx control panels and root access alongside robust security features. You can also apply to resell Liquid Web services, and existing hosting clients that want to turn reseller receive free tools and revenue-based discounts.

Our takeaway from the pricing is that although Liquid Web is an unabashedly exclusive hosting option, businesses that can afford the prices get a lot of value in return. The plentiful features, optimal security conditions and insightful support staff are well worth the investment, and customers that opt for managed plans are leaving their backend in expert hands.

Ease of Use

For the most part, we found it very easy to use the different Liquid Web hosting services we tested. Though beginners with the right amount of capital can get a lot out of Liquid Web’s managed solutions, the products really target larger companies with more advanced web needs. Nevertheless, the company’s intuitive Beaver Builder website builder and the automatic daily backups and updates management that come with WordPress plans, can let beginners go about their business without worrying about their website’s behind-the-scenes.

With multiple websites to maintain and higher web traffic, however, mid-range and enterprise level businesses might have an even stronger sense of how simple it is to use Liquid Web’s more advanced features. Moreover, the company’s knowledge base empowers the web proficient to grow into web savvy users.

Load Times and Reliability

Our tests showed that Liquid Web performs admirably when it comes to uptimes. As always, we tested the average amount of time the hosting service experienced downtime over a period of several months. Our tests revealed that the company’s uptimes were consistently over 99.9%, making Liquid Web an extremely reliable web hosting service and way ahead of the industry-average 99.4%. In our tests, Liquid Web’s load times were approximately 500ms, and sometimes dipped as low as 400ms. Liquid Web charges for its deluxe services, and you would be hard-pressed to find more reliable uptimes or near-instantaneous load times.

Features

The upside of opting for a more expensive hosting service like Liquid Web is that each plan is feature-rich. Even the most basic WordPress plan, for example, offers staging sites and automatic daily backups. Similarly, the basic WooCommerce package provides a drop-and-drag website builder, Abandoned Cart by Jilt and an exclusive platform for enhanced load times. More advanced controls are also available, and developers can take advantage of features like root access, free Git repositories and SSH to fully customize their business’ backend, and cPanel or Plesk Onyx control panels.

At the end of the day, we found that Liquid Web is unique in its attention to detail and customization. If you’re not finding all of the features you want or if you’re looking for more complicated hosting solution you can working with their developers to create the backend of your dreams.

Customer Support

Liquid Web’s customer support was definitely among the top teams we’ve encountered in our reviews. Response times on the three support channels they offer – phone, live chat, and email – were consistently within the guaranteed hour, and often under a minute. Each and every agent we spoke to was friendly, knowledgeable, and able to wrap up most of our issues very quickly. It’s worth noting, however, that some more complex support services, such as personalized account reviews or solutions architects’ solutions, are only available with the enterprise plan.

We were also pleased with Liquid Web’s knowledge base, which featured hundreds of articles and tutorials, as well as a dedicated section on common fixes. However, the content and the support tools offered seem to have been written with webmasters in mind, and beginners may find them too technical to be actually useful.

User Reviews

Our team reviews each and every hosting service in-depth to give you an expert take on the service. Browse our user reviews to get a comprehensive view of how Liquid Web stacks up against the competition.

Conclusion

We entered the evaluation process for Liquid Web in the knowledge that their solutions aren’t cheap and with an expectation that their products would be superior to what their competition is offering for less. On the whole, Liquid Web was able to meet and sometimes even exceed our expectations. Their platform makes it easy for beginners to get started with features like the Beaver Builder website builder in the ecommerce plans, or staging sites in WordPress plans that lets them experiment before going live. With all plans, newcomers have access to stellar customer service that can guide them through whatever issues they’re experiencing.

At the same time, advanced functionalities like root access and GIT repositories give you the flexibility to create your own developer environment. As most of Liquid Web’s plans are managed, their own developers do a lot of the routine maintenance and beyond, leaving your IT team with more time to focus on innovation.

No matter what your familiarity with web hosting, we found that Liquid Web truly does deliver an above-average experience. Free SSL certificates with most plans, automatic daily backups and WordPress updates push Liquid Web toward the top of the web hosting pack.

Liquid Web Prices, Plans & Features - 2021

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Cloud VPS 2GB 40 GB 2 cores 2 GB $15.00 9.1 Details
Cloud VPS 4GB 100 GB 4 cores 4 GB $25.00 8.6 Details
Cloud VPS 8GB 150 GB 8 cores 8 GB $39.99 9.7 Details
Cloud VPS 16GB 200 GB 16 cores 16 GB $95.00 9.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Intel Xeon E3-1230v5 240 GB 4 x 3.90GHz 16 GB $199.00 7.9 Details
Intel Xeon Gold 622R-Single 480 GB 16 x 2.90GHz 32 GB $299.00 9.2 Details
Intel Xeon Gold 622R-Dual 480 GB 32 x 2.90GHz 64 GB $499.00 7.6 Details
Intel Xeon E3-1230v6 240 GB 6 x 3.90GHz 32 GB $264.00 9.0 Details
Intel Xeon Gold 6226R-Single 480 GB 16 x 2.90GHz 64 GB $349.00 9.7 Details
Intel Xeon Gold 6226R-Dual 960 GB 32 x 2.90GHz 128 GB $549.00 10 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Standard 960 GB 4 x 3.60GHz 0 B 10 TB $110.98 8.8 Details
Professional 960 GB 4 x 3.70GHz 0 B 10 TB $179.18 9.6 Details
Premier 1.4 TB 12 x 2.40GHz 0 B 10 TB $222.58 8.8 Details

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