Utilize LiquidWeb's hosting services to boost your online presence. Their solutions, which include VPS, dedicated, cloud, and managed hosting, are noted for their speed, scalability, and exceptional security. LiquidWeb provides hosting options that precisely balance price and dependability. Give them a shot and see what a difference they can make in your internet business.
After reviewing many hosting providers, I decided to test Liquid Web. In the rest of this piece, I’ll give you a rundown of the host’s pricing plans, support, user-friendliness, and overall features and why I’d recommend them.
Liquid Web is a web hosting and managed cloud service provider founded in 1997 with the core mission of providing fast, reliable, and scalable hosting solutions to small, medium-sized, and large enterprises.
Liquid Web offers VPS hosting, cloud hosting, and dedicated server hosting all equipped with modern tools and technologies to deliver a fast, scalable, and secure hosting experience to clients. They offer customizable dedicated servers, lightning-fast VPS hosting, and server clusters, plus a team of experts who can help you figure out the hosting solution that best suits your project needs.
LiquidWeb impresses with a 4.6-star rating on HostAdvice from 197 reviews and an A+ from BBB rating. It also earns a 4.5/5.0 Trustpilot score from 1078 reviews, showcasing excellent services and value for money.
I think Liquid Web is a great hosting service, and I highly recommend it. It is a great choice for website owners because it provides solid VPS, dedicated, cloud, and managed hosting services for a wide range of needs and has helpful customer service.
Liquid Web
"Maximize the potential of your website with LiquidWeb hosting. LiquidWeb provides scalable VPS, dedicated, cloud, and managed hosting plans with lightning-fast speeds and top-tier security.
There are a lot of managed hosting platforms in the market today, but how does Liquid Web fare in comparison to them?
Our experts at HostAdvice developed a standardized hosting rating methodology that rates hosts based on how they perform in relation to their competitors. We’ll use this to rate Liquid Web across different metrics so as to get the most accurate representation of the host’s quality in each metric, which helps in deciding the best for your website.
Parameter
Score
Why we gave this score
PRICES
7.5
Liquid Web’s plans are quite pricey, which is understandable given the kind of features you get. But in relation to similar hosting providers, the prices are actually pretty standard, so I give them a 7.5 rating.
FEATURES
9.0
Multiple cPanels, Softaculous, Acronis backups, email hosting, Cloudflare, and SSL protection are among the features you get from all of Liquid Web’s plans.
However, the multiple cPanel options (InterWorks and cPanel) are why I rate them very highly at 9.0
PERFORMANCE
9.2
Excellent performance – 120 ms average response time, 100% uptime guarantee, high-performance SSD, etc.
The reason I rated them a 9.2 is for their 100% uptime guarantee, which is quite impressive.
USER FRIENDLINESS
7.5
Nice UI, 1-click WordPress installs, a modern cPanel, and an incredibly intuitive user management dashboard.
Liquid Web is quite user-friendly… However, it’s designed for experts and beginners may have a steeper learning curve. For this reason, I settle with a 7.5.
SUPPORT
9.5
Liquid Web offers 24/7 support through a vast knowledgebase, phone, live chat email, and socials.
Overall, Liquid Web’s customer support is excellent no doubt, so I give them a 9.5 rating.
Liquid Web Prices & Plans – 2023
Liquid Web offers VPS hosting, cloud hosting, enterprise hosting, and dedicated server hosting as well as CMS and ECommerce hosting, all tailored to scale on demand.
With each plan, you get tetra bits of bandwidth, huge SSD storage and a ton of awesome features (you’ll see under the features section). They also offer a 30-day money-back guarantee subject to their terms of service. They accept different payment methods including credit cards and Paypal.
Let’s now take a closer look at their different hosting packages and what each plan is best suited for.
Liquid Web’s INTEL XEON GOLD 6226R – the SINGLE plan is the most popular among the bunch and is best suited for databases, small SaaS, large resellers, multiple apps.
TipTip: Liquid Web’s dedicated server hosting plans are designed for small enterprises that handle sensitive data and large traffic. For e.g., large Ecommerce stores, apps, etc.
All VPS plans give you 10TB bandwidth, multiple cPanels, proactive monitoring, multi-level DDoS protection and so much more. The only difference is in the disk space size.
TipTips: Liquid Web’s VPS plans offer scalable hosting resources and are therefore best for businesses that experience exponential traffic growth and data demand. E.g., eCommerce sites, news sites, and big blogs.
TipTip: Liquid Web’s cloud hosting plans are great for hosting small apps, websites, resellers, etc.
Liquid Web Features
Key features
Cloud; VPS; Dedicated; WordPress hosting
Automatic WordPress installs
Free domains and SSL certificate
Free CDN
24/7 support
Across their VPS and Cloud Hosting plans, Liquid Web offers varying amounts of CPU cores and disk space (SSD storage) but a fixed bandwidth size of 10TB. For site administration, you get to choose from Interworx, cPanel, or Plesk web pro. You also get a Threat stack defense system, Cloudflare pro, Acronis cyber backups, and premium business email service, amongst other features.
Their WordPress and Ecommerce plans include Beaver Builder lite and Storebuilder (WooCommerce), iThemes Security pro and extra tools for SEO and email marketing, amongst others.
Learn more about Liquid Web:
Performance
Liquid web is renowned for its speedy servers and excellent performance, but how well does it perform exactly?
We’ll rate Liquid Web’s performance based on three important metrics namely – speed, uptime, and average website loading time. These are three properties to consider before committing to a host.
Liquid Web promises a 100% uptime guarantee (which is 0.1% higher than the industry average). To measure the server speed and loading time, I ran a test on corporatelaw.jdsupra.com – a website hosted on Liquid Web, using GTMetrix.
These were the results:
The website had an excellent TTFB of 195 ms and an equally impressive fully loaded time of 0.9s. Also, they had an excellent overall performance of 94%:
Liquid Web
"Maximize the potential of your website with LiquidWeb hosting. LiquidWeb provides scalable VPS, dedicated, cloud, and managed hosting plans with lightning-fast speeds and top-tier security.
Liquid Web has excellent support with 24/7 availability. The channels are telephone, email, live chat, and of course, a vast knowledgebase. Live chat is available to everyone and the chatbox can be accessed on all pages throughout the site.
Phone Support
You can call Liquid Web’s support team using two telephone numbers – one American line and one Canadian line. The call is free-of-charge and perfect if you need answers to urgent questions or solutions to urgent problems.
Live Chat
This is hands-down one of the best live chat experiences I’ve ever had. The agent was very quick to respond, polite, and also very helpful.
Knowledgebase
Explore Liquid Web’s vast knowledgebase to figure out solutions and answers to your questions. They provide a comprehensive list of answers to commonly asked questions as well as articles and tutorials on various topics.
Liquid Web
"Maximize the potential of your website with LiquidWeb hosting. LiquidWeb provides scalable VPS, dedicated, cloud, and managed hosting plans with lightning-fast speeds and top-tier security.
Fill in the form and click ‘create account’. You’ll be led to your hosting dashboard.
Once you have an account, you can order a hosting plan for your website. If you need guidance, contact the support agent via live chat or phone call and communicate your needs and requirements.
After paying your invoice, your server will be provisioned and the server manager from Liquid Web will reach out to you with your login details and you can request that some extra features be installed if you so wish.
Liquid Web Control Panel
When configuring your server, you have the option of installing either cPanel, Interworx, or Plesk web pro. The easiest way to do this is through your Liquid Web account. Here’s a step-by-step guide on how to install your cPanel on your user account.
Installing WordPress on Liquid Web
All Managed WordPress and WooCommerce hosting plans come with WordPress CMS pre-installed. Not just that, the platform takes care of automatically updating WordPress so you can focus more on creating the best content.
Add an email account on Liquid Web
The process for setting up email accounts on Liquid Web is quite straightforward. For a step-by-step guide on how to create email accounts on Interworx, read this article.
Conclusion: Do We Recommend Liquid Web?
Yes, Liquid Web comes highly recommended if you’re looking for a scalable hosting solution for your growing site. The plans are a bit pricey but rest assured you’ll get all the value you paid for.
Though it’s advanced and a bit complex to use, you have a team of professionals who are always available to offer assistance. Liquid Web has one of the best support teams and the most comprehensive resources center out of the cloud hosts in the market today.
If your site is WordPress-based, then you’re in luck. Liquid Web offers fully managed WordPress hosting plans with tons of features, extensions and plugins to make life easy for you. Same with Ecommerce.
Overall, I thoroughly recommend them!
Liquid Web
"Maximize the potential of your website with LiquidWeb hosting. LiquidWeb provides scalable VPS, dedicated, cloud, and managed hosting plans with lightning-fast speeds and top-tier security.
I've been with Liquid Web for over 5 years and I can't say how much I appreciate their awesome service. Knowledgeable support always is responsive and on target. I host only my own clients (over 50 websites) on a dedicated server, and all of my clients are extremely pleased with their service. Would highly recommend.
I’ve been in the business for over 30 years. I’ve experienced good and bad support. Finally I found Liquid Web. I’ve had a variety of servers and virtual servers with them. Liquid Web support staff are TRULY Linux Support Hero.es. You are indeed the best company I’ve worked with and many many years!!
The free hosting server offered by this provider is designed for starters and entrepreneurship GoogieHost and test our best talent in the day to day of our future service by helping other entrepreneurs through the approach of other starters and what better than to bring them with this GoogieHost provider is the best and by patch of the best providers and reviews on the internet
My dad was the one who initially got involved with LiquidWeb. When he passed away I had to learn the ins abs outs of our e-store. I made MANY calls to tech support. They were always very helpful as well as patient helping me learn. They went above many times to get things straightened out or repaired.
This review is a tad long, but I assure you it is worth your time. I am convinced that most poor reviews are written in a frustrated and heated moment, however, my review is going to calmly explain my full situation so that you can make an educated decision for yourself.
I own a small web design and hosting company. As a start-up we used self-managed VPS machines to host our client websites. However, we found that most of our time was dedicated to system administration rather than the business itself and so decided to find a company we could partner with to manage the overall support for system/server side of things. In other words, they handle the server and we handle our business. Unfortunately, from day 1 it was nothing but problems with their customer and technical support.
We purchased a 1 year pre-paid plan (bad idea since they have a NO REFUND POLICY). We asked if we could use Plesk instead of cPanel with our server. They said it was impossible to use Plesk and use the server OS we had. This was not true since we were using it on another server just fine. After about 30 mins of transfers to different level technicians, they finally agreed it could be done. We then asked for them to install CloudLinux and we went through the same charades to get it approved. Once it was approved they added a $20/m fee, even though a personal license is only $14 from CloudLinux directly. Since I had my own license I asked if I could just use that instead and they refused. Obviously an upsell tactic, but poor service in my book.
After the server was all established we were assigned an Account Manager since we were considered a part of their "Partners" program. The Partner program is nothing more than a few videos and write ups on basic web hosting and server management. However, you apparently have access to a Dedicated Account Manager and a free WHMCS license. At first, these two things caused me to feel valued in our pursuit to build a relationship with another company. However, I requested the WHMCS license several times and never received an answer. My account manager was also difficult to get a hold of and gave empty promises when I asked to expand our relationship.
As an example, they had a new years sale and we decided that it was a good time to expand our capabilities. We contacted our account manager and asked if we could upgrade the server we had just purchased and pay the difference for the upgrade since it was less than 30 days. This would have resulted in doubling our initial investment with them. He agreed and asked me to contact sales and let them know that he approved it. I did as instructed and not only was I told he did not have the authority to approve it, the representative was short and rude. I attempted to get a hold of my account manager to discuss the issue again and he never responded back.
During this time I was charged $70 with no explanation. I opened up a chat to discuss the charges and they said they had to elevate it to a ticket. I waited 4 days without a response and had to open up another chat to get it looked at. It was "corrected" and funds credited to my account, but still no explanation of why it happened, what was corrected and only half the charge was credited. A month passed and I was not billed for anything, however the following month I was billed for $20. I asked for an explanation and they said it was the CloudLinux fee. I explained that during the process of installing Cloudlinux I asked to be taken down from Fully managed to Core managed, which was reflective in tickets/email and lowered the price. They said there was no record of the conversation, even though I had it in my email as proof.
Other issues I have: Their dashboard is slow and clunky. Its hard to navigate around. In fairness, they are undergoing some changes but their new dashboard (which you are redirected to for support tickets) looks and feels worst than the old one. It feels messy, lack of design and color. Not a big deal, but for a big company I see it as cutting corners. Additionally, the graphics and data blocks don't give much detail into the statistics of your server.
For a VPS, my websites run slower than they should. At times it feels as if I am on shared hosting but Im only running a few very low traffic websites, I should be experiencing better speeds. I received better performance from the $5 DigitalOcean droplets and I spend more than 7 times that with LiquidWeb.
To conclude, I am patient and reasonable, but Liquid Web has poor communication among themselves, overall poor customer service and subpar server performance. I will say I had one tech that was excellent when installing Plesk but my experiences are based on multiple encounters, multiple tickets and many more conversations with them. If you have a choice, I suggest finding another company that offers a refund policy, because once you pay these guys you are stuck with them...
Hi Cory, can we discuss this on the phone? We certainly understand how you must be feeling. We do really want to help make this right. We have seen all of your negative reviews on multiple reviews sites and can see that you are really bothered so we want to make things right for you. Our team has attempted reaching out to you multiple times. Please respond back to your last ticket as we really want to help. We take every concern seriously and we would like to help resolve your issues as this certainly doesn't sound like we operate.
I moved to liquid web with 3 dedicated… I moved to liquid web with 3 dedicated servers early in 2019. Less than 2 weeks after I moved, I requested a look at a PCI scan via the helpdesk as I had been told it was NO PROBLEM after asking extensive questions. However, my salesperson either lied or fully misunderstood the information she was relaying back and forth... NOT SUPPORTED. I raised hell and she came up with a compromise of pasted the report in to a helpdesk ticket. I agreed, moving clients is no joke across 3 dedicated servers. Now less than a year later they will not even honer he workaround. Aside from that the service is adequate, not fast support and certainly not the most experienced, but adequate.
I had liquidweb service for back in 2004-7.. they change their service, and it doubled in price. I dropped it then. Then ~3 weeks ago, I reported a phishing site, that's trying to gather peoples banking info, ... it's still up!!!!!!!!
STEER CLEAR --- not only is their service overpriced, their 'security team' is worthless and pointless.
Terrible Service/Server Downtime/Philippine Customer Support Posing As Americans
Liquid web are without doubt the worst hosting company i have ever used, If you have medium/large websites i would HIGHLY recommend staying clear of this sham of a company. Here are a list of the many probelms i have had since using their service - Downtime, my servers have been offline on an almost daily basis - I have been spending anywhere between 4-6 hours on live support daily - The customer agents are actually from the Phillipines but are posing as Western agents using fake names. - Every time your website is offline they will say they are changing the setting PHP-FMS settings - I have over 100 tickets created in the last 3 months due to misconfiguration of the server they setup
As soon as i moved my site to another host the problems ceased immediately and our site has been online without issue ever since
Best Server Provider on the market, hands down. Kudos especially to Linux Tech Support Katherine Kruger for fixing our sql issues within 5 (five!!!) minutes.
Liquid Web is one of the most wanted and top-quality web host companies out there. It provides excellent services, and it is a whole package of great features, performances, and customer support. In other words, this hosting has everything your website needs.
Is Liquid Web safe?
Liquid Web’s expert team works tirelessly to reach a high level of security. It offers many options of security, such as SSL certificates, DDoS protection, PCI compliance, Windows/Linux server protection, or even a firewall for additional security.
Does Liquid Web support more operating systems?
We’re happy to say that Liquid Web proves its excellence by providing more than one operating system. The users can use CentOS, Ubuntu, Debian, Fedora, CloudLinux, and Windows Server.
What is a stencil?
The stencil is one of the many useful tools that Liquid Web provides. The stencil will allow you to create a copy of any site you have and save it for another deployment without redoing all the hard work you’ve put into customizing the site.
What does Liquid Web do?
Liquid Web does a lot more than just hosting your website. Their expert team tends to understand all of your goals and find a specific solution for your business type. By analyzing so thoroughly, Liquid Web became as great as it is today.
Is Liquid Web free?
Unfortunately, you can’t create your website for free. The pricing plans vary from $13.30/month to $699.30/month, depending on the plan you decide to purchase. However, you should keep in mind that this web host provider is not the most affordable one.
Who owns Liquid Web?
Madison Dearborn Partners acquired Liquid Web on July 1, 2021, and has been the sole owner ever since.
What does Liquid Web do?
Liquid Web is a web hosting and managed cloud service provider offering fast, reliable, and scalable hosting solutions to small, medium-sized, and large enterprises.
Is Liquid Web good for beginners?
Liquid Web is quite advanced. It’s more suited for hosting experts and hosting newbies. However, they have 24/7 support to assist you if you have questions or run into issues.
What is Liquid Web’s review on Trustpilot?
Liquid Web currently has an overall score of 4.6 compiled from 920 reviews.
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