Liquid Web is a popular and highly rated enterprise hosting platform known for providing high availability and scalable hosting solutions.
After receiving a lot of questions about the platform and having used and reviewed many hosting providers, I decided to try them out so I can bring you this no-nonsense review of Liquid Web. And ultimately, so you can determine if it’s the perfect solution for your hosting needs.
In the rest of this piece, I’ll give you a rundown of the host’s pricing plans, support, user-friendliness, and overall features… and why I’d recommend them to you. Let’s dive in!
Liquid Web Review
“When growth finds you, find us”. That simple sentence encapsulates what Liquid Web is all about.
Liquid Web is a web hosting and managed cloud service provider founded in 1997 with the core mission of providing fast, reliable, and scalable hosting solutions to small, medium-sized, and large enterprises.
Liquid Web offers VPS hosting, cloud hosting, and dedicated server hosting all equipped with modern tools and technologies to deliver a fast, scalable, and secure hosting experience to clients.
They offer customizable dedicated servers, lightning-fast VPS hosting and server clusters, plus a team of experts who can help you figure out the hosting solution that best suits your project needs.
Liquid Web currently has over 45,000 customers in 150+ countries, with 10 data centers around the world. They have an excellent TrustPilot rating of 4.6 compiled from 920 reviews.
Pros and Cons
Pros
- 100% uptime guarantee
- 24/7 experts availability
- Fast and scalable hosting solutions
- Comprehensive resource center
- Versatile hosting plans
- HIPAA & PCI compliant
Cons
- Not the cheapest hosting provider
- Built for tech-savvy users
Liquid Web is one of the best places to get fully managed hosting with industry’s best support, high availability, global data centers, and top-notch security features to keep your site safe at all times. If you don’t have the time or a server management team to manage your website then check out Liquid Web today.
Rating Breakdown
There are a lot of managed hosting platforms in the market today, but how does Liquid Web fare in comparison to them?
Our experts at HostAdvice developed a standardized hosting rating methodology that rates hosts based on how they perform in relation to their competitors. We’ll use this to rate Liquid Web across different metrics so as to get the most accurate representation of the host’s quality in each metric, which helps in deciding the best for your website.
| Parameter | Score | Why we gave this score |
| PRICES | 7.5 | Liquid Web’s plans are quite pricey, which is understandable given the kind of features you get. But in relation to similar hosting providers, the prices are actually pretty standard, so I give them a 7.5 rating. |
| FEATURES | 9.0 | Multiple cPanels, Softaculous, Acronis backups, email hosting, Cloudflare, and SSL protection are among the features you get from all of Liquid Web’s plans.
However, the multiple cPanel options (InterWorks and cPanel) are why I rate them very highly at 9.0 |
| PERFORMANCE | 9.2 | Excellent performance – 120 ms average response time, 100% uptime guarantee, high-performance SSD, etc.
The reason I rated them a 9.2 is for their 100% uptime guarantee, which is quite impressive. |
| USER FRIENDLINESS | 7.5 | Nice UI, 1-click WordPress installs, a modern cPanel, and an incredibly intuitive user management dashboard.
Liquid Web is quite user-friendly… However, it’s designed for experts and beginners may have a steeper learning curve. For this reason, I settle with a 7.5. |
| SUPPORT | 9.5 | Liquid Web offers 24/7 support through a vast knowledgebase, phone, live chat email, and socials.
Overall, Liquid Web’s customer support is excellent no doubt, so I give them a 9.5 rating. |
Liquid Web Prices & Plans – 2023
Liquid Web offers VPS hosting, cloud hosting, enterprise hosting, and dedicated server hosting as well as CMS and ECommerce hosting, all tailored to scale on demand.
With each plan, you get tetra bits of bandwidth, huge SSD storage and a ton of awesome features (you’ll see under the features section). They also offer a 30-day money-back guarantee subject to their terms of service. They accept different payment methods including credit cards and Paypal.
Let’s now take a closer look at their different hosting packages and what each plan is best suited for.
Dedicated Server Hosting
Charged for 12 months
| Plan name | RAM | Bandwidth | Panel | Number of sites | Price |
| INTEL XEON 1230V6 | 32 GB | 8TB | cPanel
Or Interworx |
n/a | $198 |
| INTEL XEON GOLD 6226R – SINGLE | 64 GB | 10TB | cPanel
Or Interworx |
n/a | $261.75 |
| INTEL XEON GOLD 6226R – DUAL | 128 GB | 15Tb | cPanel
Or Interworx |
n/a | $411.75 |
Liquid Web’s INTEL XEON GOLD 6226R – the SINGLE plan is the most popular among the bunch and is best suited for databases, small SaaS, large resellers, multiple apps.
VPS Hosting
| Plan name | Space | Bandwidth | Panel | Number of sites | Price |
| 2GB RAM | 40 GB | 10TB | cPanel
Or Interworx |
n/a | $25 |
| 4GB RAM | 100 GB | 10TB | cPanel
Or Interworx |
n/a | $35 |
| 8GB RAM | 150 GB | 10TB | cPanel
Or Interworx |
n/a | $45 |
| 16GB RAM | 200GB | 10TB | cPanel
Or Interworx |
n/a | $105 |
All VPS plans give you 10TB bandwidth, multiple cPanels, proactive monitoring, multi-level DDoS protection and so much more. The only difference is in the disk space size.
Cloud Dedicated Hosting
| Plan name | Space | Bandwidth | Panel | Number of sites | Price |
| INTEL XEON E3-1230 v6 | 408 GB | 5TB | cPanel
Or Interworx |
n/a | $149 |
| INTEL XEON E3-1230 v6 | 918 GB | 5TB | cPanel
Or Interworx |
n/a | $189 |
| INTEL XEON E5-1650 v4 | 917 GB | 5TB | cPanel
Or Interworx |
n/a | $219 |
Managed WordPress Hosting
| Plan name | Space | Bandwidth | Panel | Number of sites | Price |
| Spark | 15 GB | 2TB | cPanel
Or Interworx |
1 | $13.30 |
| Maker | 40 GB | 3TB | cPanel
Or Interworx |
5 | $55.30 |
| Designer | 60 GB | 4TB | cPanel
Or Interworx |
10 | $76.30 |
| Builder | 100 GB | 5TB | cPanel
Or Interworx |
25 | $104.30 |
Liquid Web’s managed WordPress hosting plans come equipped with unlimited email accounts, Beaver builder lie, iThemes Security pro, and a 30-days money-back guarantee.
WordPress Ecommerce Hosting (WooCommerce)
| Plan name | Space | Bandwidth | Panel | Number of sites | Price |
| Starter | 30 GB | 3TB | cPanel
Or Interworx |
1 | $13.30 |
| Creator | 60 GB | 5TB | cPanel
Or Interworx |
3 | $55.30 |
| Merchant | 100 GB | 5TB | cPanel
Or Interworx |
5 | $104.30 |
Like the WordPress plans, Liquid Web’s managed WooCommerce plans come with unlimited email accounts, Beaver builder lite and a 30-days money back guarantee…plus Iconic WP, Storebuilder and 14 premium features.
Liquid Web Features
Key features
- Cloud; VPS; Dedicated; WordPress hosting
- Automatic WordPress installs
- Free domains and SSL certificate
- Free CDN
- 24/7 support
Across their VPS and Cloud Hosting plans, Liquid Web offers varying amounts of CPU cores and disk space (SSD storage) but a fixed bandwidth size of 10TB. For site administration, you get to choose from Interworx, cPanel, or Plesk web pro. You also get a Threat stack defense system, Cloudflare pro, Acronis cyber backups, and premium business email service, amongst other features.
Their WordPress and Ecommerce plans include Beaver Builder lite and Storebuilder (WooCommerce), iThemes Security pro and extra tools for SEO and email marketing, amongst others.
Learn more about Liquid Web:
Performance
Liquid web is renowned for its speedy servers and excellent performance, but how well does it perform exactly?
We’ll rate Liquid Web’s performance based on three important metrics namely – speed, uptime, and average website loading time. These are three properties to consider before committing to a host.
Liquid Web promises a 100% uptime guarantee (which is 0.1% higher than the industry average). To measure the server speed and loading time, I ran a test on corporatelaw.jdsupra.com – a website hosted on Liquid Web, using GTMetrix.
These were the results:
The website had an excellent TTFB of 195 ms and an equally impressive fully loaded time of 0.9s. Also, they had an excellent overall performance of 94%:
Level Of Support
Liquid Web has excellent support with 24/7 availability. The channels are telephone, email, live chat, and of course, a vast knowledgebase. Live chat is available to everyone and the chatbox can be accessed on all pages throughout the site.
Phone Support
You can call Liquid Web’s support team using two telephone numbers – one American line and one Canadian line. The call is free-of-charge and perfect if you need answers to urgent questions or solutions to urgent problems.
Live Chat
This is hands-down one of the best live chat experiences I’ve ever had. The agent was very quick to respond, polite, and also very helpful.
Knowledgebase
Explore Liquid Web’s vast knowledgebase to figure out solutions and answers to your questions. They provide a comprehensive list of answers to commonly asked questions as well as articles and tutorials on various topics.
User-Friendliness – Ease of use
Registration
To register and sign up to Liquid Web, you’ll need to first create a user account at https://login.liquidweb.com/signup.
Fill in the form and click ‘create account’. You’ll be led to your hosting dashboard.
Once you have an account, you can order a hosting plan for your website. If you need guidance, contact the support agent via live chat or phone call and communicate your needs and requirements.
After paying your invoice, your server will be provisioned and the server manager from Liquid Web will reach out to you with your login details and you can request that some extra features be installed if you so wish.
Liquid Web Control Panel
When configuring your server, you have the option of installing either cPanel, Interworx, or Plesk web pro. The easiest way to do this is through your Liquid Web account. Here’s a step-by-step guide on how to install your cPanel on your user account.
Installing WordPress on Liquid Web
All Managed WordPress and WooCommerce hosting plans come with WordPress CMS pre-installed. Not just that, the platform takes care of automatically updating WordPress so you can focus more on creating the best content.
Add an email account on Liquid Web
The process for setting up email accounts on Liquid Web is quite straightforward. For a step-by-step guide on how to create email accounts on Interworx, read this article.
Conclusion: Do We Recommend Liquid Web?
Yes, Liquid Web comes highly recommended if you’re looking for a scalable hosting solution for your growing site. The plans are a bit pricey but rest assured you’ll get all the value you paid for.
Though it’s advanced and a bit complex to use, you have a team of professionals who are always available to offer assistance. Liquid Web has one of the best support teams and the most comprehensive resources center out of the cloud hosts in the market today.
If your site is WordPress-based, then you’re in luck. Liquid Web offers fully managed WordPress hosting plans with tons of features, extensions and plugins to make life easy for you. Same with Ecommerce.
Overall, I thoroughly recommend them!
