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2.5
DECENT
  • User Friendly
    2.4
  • Support
    2.4
  • Features
    2.5
  • Reliability
    2.6
  • Pricing
    2.6
Write Review
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Leaseweb Reviews and Expert Opinion

A few words from Leaseweb

LeaseWeb is one of the world’s largest hosting brands, providing Infrastructure as a Service (IaaS) hosting solutions to over 17,500 customers worldwide, ranging from SMBs to enterprises. Services include Public Cloud, Private Cloud, Bare Metal Servers, CDN (Content Delivery Network), Colocation, Managed Hosting, and Hybrid Solutions, with 24/7 support.

With more than 60,00...Read More0 physical servers under management, LeaseWeb provides infrastructure for mission-critical websites, Internet applications, email servers, security, and storage services since 1997. LeaseWeb operates 8 data centers in Europe, Asia-Pacific, and the U.S., all of which are backed by an extensive worldwide network with a large total capacity of 4.5 Tbps. LeaseWeb (“LeaseWeb”) is a group of independent companies that operate under the brand name LeaseWeb. LeaseWeb consists of LeaseWeb USA, Inc. (“LeaseWeb USA”), LeaseWeb Netherlands B.V. (“LeaseWeb Netherlands”), LeaseWeb Deutschland GmbH (“LeaseWeb Germany”), LeaseWeb Asia Pacific PTE. LTD. (“LeaseWeb Asia Pacific”), and LeaseWeb CDN B.V. (“LeaseWeb CDN”).
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Leaseweb HomePage Screenshot
Money Back: No

Pricing Range

Shared Hosting $3.14 - $15.76
VPS $5.20 - $30.90
Dedicated Server $36.79 - $795.69
Cloud Hosting $13.66 - $59.91

Data Centers

Stanislau Che

Pinned Review

Stanislau Che,
5.0
They are very professional and I am satisfied to have my business with them! I wish the team to be successful and grow up with the number of their customers as much as it's possible.

Like their Support team!!!

Reviews

Lemon Pop
Lemon Pop from United States,

Disappointment Beyond Belief

1.0
As someone who plays Black Desert Online, and only have been for about a month, I am extremely disappointed in the way they've treated their customers - not just the Pearl Abyss, but the playerbase. Since the announcement of Pearl...Read More Abyss moving the BDO servers, LeaseWeb has lost their minds and started throttling the servers. I have NEVER seen such awful service. They don't even deserve the 2/10 score. Over the course of this past weekend - the last weekend BDO is on LeaseWeb servers - there have been extreme instances of people losing connection and the amount of lag. It's so bad that I highly doubt that LeaseWeb gives any cares in the world to their customers. This is just ridiculous. I hope you either buck up and figure out how to run your company without being cheap or close your service. DO NOT USE THIS PROVIDER.Less
James B
James B from Canada,
Moved from Ubiquity

Avoid at all costs... or it will cost you!

1.0
Leaseweb bought out my previous hosting company and ever it has been nothing but bad service ever since. Even to the point of extortion to get my data back when they claimed I was in arrears and that they did not offer automatic p...Read Moreayments. Not one thing has gone right since they took over and not once has customer service even come close to being reasonable.Less
Vitaly Zakharenko
Vitaly Zakharenko from Canada,

Worst customer service and outrageous hidden fees

1.4
VPS
I rented a cheap $7/month virtual server for around half a year by LeaseWeb. I pre-paid LeaseWeb services every month in advance, then switched to another project and forgot about LeaseWeb. Although LeaseWeb obviously suffered no ...Read Morelosses (since they always charge in advance) they found it appropriate to charge me $150 dollars (equivalent of ~22 months usage of the same server + plus $7 for the next month). If you consider using LeaseWeb as your service provider you should make sure to inform yourself about the outrageous hidden costs the company may impose on you.Recently, when I again needed a virtual server and ordered one by LeaseWeb, they first lots of personal documents (copy of a credit card, copy of my passport and my proof of address). Ok, I provided it all the same day and expected the standard VM be ready within 24h. However, even in 3 days the machine wasn't there... And only after numerous emails initiated from my side (why??) and only replied with a significant delay it turns out they had my order "suspended"...LeaseWeb support (Monica Strother and Stephanie Butler) found all these proceedings appropriate obviously think this is the kind of service their clients deserveLess
zaheer basha
zaheer basha from India,

dont buy from leasweb

1.0
VPS
I had order hosting plan and due to delay in deliver me i requested to cancel order but they keep telling you will receive refund in next five working day but they dont , I contacted them on 6th day they comes again with new polic...Read Morey they said me Aliki: I have left a comment for my colleagues, I would like to request you to send an email to administration@leaseweb.com for more information about the state of your refund
Is there anything else I can do for you?
Thank you for contacting us.
Chat session disconnected.

and disconnected chat until that they didnt refund my money

Note : guys dont buy any thing from them they are crooks and cheating people by this way
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Steve Bakalov
Steve Bakalov from United States,

Every year the price goes up the service goes down

2.2
I'm having servers in multiple locations since 2012 with LeaseWeb. SInce 2015 we moved part of our infrastructure to different vendors, but our core product still remains with Leaseweb. Every year they increase their subscription ...Read Morefee (to match the inflation rate of 3% or something like that) and to maintain the "Best service". (I haven't see that many companies doing that practice, but if this is true I'm okay with it). However I've seen exactly the opposite. The price increases and quality drops. (The best way to profitability right?). There was an issue an year ago that I wanted to escalate so I opened a ticket with support and I called to escalate the issue. Their call center representative replied "There are 110 tickets in queue before yours. Please call the management and ask them to hire more people". Another case where they were supposed to replace hard drive. It took a little bit longer to respond so I asked the responsible engineer "why"? The guy responded something like that "I'm the only one here and I'm responsible for 10,000 machines (not sure about the number, but you get the point) and I think I did pretty well". I don't care if he is responsible for 1,000,000 machines, but the point is that I can feel that your rep is unhappy about that and I don't think I should feel that as customer. So management if you're reading this please go and talk to your employees they will tell you everything .. don't spend time digging online reviews. Get your call center together. Everytime I call them it's like I'm calling to the Moon. (so much static on the phone). Are the in Zimbabwe? or they just have cheap headsets or service?Less

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Hosting Focused on Reliability

Lease Web is a great hosting company that provides high quality services that are very reliable.  They are based in the Netherlands, but have data centers in Europe, the US and Asia.  They seem to have done a great job building up their reputation for being one of the most reliable hosting companies around.  They are dedicated to using top quality hardware for their servers, and keeping everything up to date with the latest technologies.

They offer cloud hosting for most of their customers, but also have VPS and dedicated solutions for those who prefer that.  The company really seems to make it a priority to provide their customers with the exact services that they want.

9

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    8.5

  • Features
    9

  • Reliability
    10

  • Pricing
    8.5

Uptime & Reliability

Extremely Reliable Hosting

The ‘catch phrase’ of this company is ‘reliable hosting’ and they seem to live up to that promise.  Oddly, I did not see any type of actual uptime guarantee though.  Given their high quality hardware, great data centers, quality tech support and overall reputation, however, this should not be too much of a concern.  They will undoubtedly provide you with a very reliable hosting experience.

Features

Quality Hardware & More

The first thing you’ll notice when looking through their site is that they seem to focus on high end hardware.  They call them ‘Bare Metal’ servers, which are very reliable and fast.  They have the option for SSD drives and are very flexible with the exact features you need.

If you go with a dedicated server, you can customize it with exactly what you need, though they do have a lot of packages to choose from so that may not be necessary.  You can also choose where you want your server located, which is a nice perk.

The cloud hosting solutions are all top of the line and are very fast when it comes to loading your page.  They are generous with the hardware specs as well.

There are some limitations on things like disk space and bandwidth, but they are high enough that it won’t likely be an issue for most customers.  It is something that you should be aware of, however, depending on the type of site you are going to be running.

Support

Great 24/7 Support

This company seems to know that you can’t have truly reliable hosting without great 24/7 tech support.  It is not 100% clear where their IT team is located, so that could be a concern for some customers, but there aren’t any complaints that I have found from their customers so it is not likely to be a big problem.

They also have a great self-help section that will provide you with a lot of useful information for keeping your site up and running at all times.

Pricing

Surprisingly Low Prices

The prices are surprisingly low.  That is not to say they are cheap, because they aren’t.  When you compare the level of hardware and other features you’re getting with what other companies offer for a similar price, however, you will see that the prices are extremely affordable.  That being said, if you don’t need this level of hosting, such as for a personal blog or something, this company may be ‘over kill’.

Summary

Very Nice Hosting Option for Anyone

This is a great company to consider no matter where you’re from.  They may not be ideal for entry level sites, but beyond that, they will meet and exceed your needs no matter what type of hosting solution you need.  They come highly recommended by their users and have a very good reputation.

Pros:

  • Lots of hosting Packages
  • Reasonable Pricing
  • Very Reliable
  • Global Data Centers

Cons:

  • No uptime guarantee on shared hosting services
  • No shared hosting solutions

Leaseweb Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
S 256 MB 25.6 GB Unlimited $3.14 2.0 Details
M 1 GB 102.4 GB Unlimited $5.25 2.0 Details
M 1 GB 102.4 GB Unlimited $7.35 5.0 Details
L 5 GB 512 GB cPanel Unlimited $9.45 5.0 Details
L 5 GB 512 GB Unlimited $7.35 9.6 Details
S 256 MB 25.6 GB Unlimited $5.25 5.0 Details
XL 10 GB 1 TB Unlimited $12.60 5.0 Details
XL 10 GB 1 TB Unlimited $15.76 5.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
S 40 GB 1 core 1 GB $5.20 7.2 Details
M 60 GB 2 cores 2 GB $10.46 4.2 Details
L 80 GB 4 cores 4 GB $18.89 3.6 Details
XL 160 GB 8 cores 8 GB $30.90 2.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1x Intel Dual-Core G850 3.91 TB 2 cores 4 GB $36.79 6.0 Details
1x Intel Quad Core Xeon E3-1220 1.95 TB 4 cores 4 GB $51.51 5.2 Details
1x Intel Quad Core Xeon E3-1230 V2 1.95 TB 4 cores 8 GB $68.31 6.1 Details
2x Intel Quad Core E5620 3.91 TB 8 cores 8 GB $104.06 7.8 Details
2x Intel Hexa-Core Xeon E5-2420 15.6 TB 12 cores 64 GB $146.11 4.0 Details
2x Intel Hexa-Core Xeon E5-2620V3 7.81 TB 12 cores 64 GB $178.68 9.2 Details
2x Intel 12-Core Xeon E5-2650v4 1.88 TB 24 cores 128 GB $301.66 2.0 Details
2x Intel Xeon E5-2667v4 240 GB 12 cores 128 GB $383.65 5.0 Details
4x Intel Xeon E7-4820v3 240 GB 40 cores 64 GB $795.69 4.8 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Cloud Server S 40 GB 1 x 2.40GHz 1 GB 4 TB $13.66 6.0 Details
Cloud Server M 60 GB 2 x 2.40GHz 2 GB 6 TB $25.23 5.0 Details
Cloud Server L 80 GB 4 x 2.40GHz 4 GB 8 TB $39.94 5.0 Details
Cloud Server XL 160 GB 8 x 2.40GHz 8 GB 10 TB $59.91 5.0 Details

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