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4.8
36 reviews
SUPERB!
  • User Friendly
    4.8
  • Support
    4.8
  • Features
    4.8
  • Reliability
    4.8
  • Pricing
    4.7
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Visit Krystal Hosting

Krystal Hosting Reviews and Expert Opinion

Pricing Range

Shared Hosting $6.22 - $12.46
VPS $12.46 - $175.81
Cloud Hosting $37.40 - $124.68
CDN $6.23 - $43.64
Resellers $18.69 - $87.27
SSL $0.00

Data Centers

Daniel Harrin

Pinned Review

Daniel Harrin,
5.0
This is truly the best hosting company out there. Their servers are amazingly fast, and their customer support is exceptional.

I currently use their VPS service Kloud to host all my websites, and e...Read Moreverything runs smoothly, day in day out.

I would highly recommend this host for use on all your websites, having tried out their Shared Reseller package myself as well.

Thanks Krystal!Less

Reviews

All reviews Support (1)
Review Language
Daniel Harrin
Daniel Harrin from United Kingdom,
Moved from GreenGeeks

Absolutely Amazing!

5.0
Resellers
This is truly the best hosting company out there. Their servers are amazingly fast, and their customer support is exceptional.

I currently use their VPS service Kloud to host all my websites, and everything runs smoothly, day i...Read Moren day out.

I would highly recommend this host for use on all your websites, having tried out their Shared Reseller package myself as well.

Thanks Krystal!Less
Reply Change review Helpful (2)
James john Needham
James john Needham from United Kingdom,

they just canceled my hosting with this message !

1.0
Shared
Staff
Hello James,

Unfortunately, we will no longer be providing you with a hosting service in the new year.

Also note i started paying £2.99 a month and it went up to £10 a month. I advise staying away from this company

...Read More
Please accept this as notice we will end your hosting subscription in 7 days (30th December 2019).

We will ensure that you are refunded in full any remaining time on your hosting service and our support team will provide backups of your data if you require them, to ease your transition to another hosting provider.

Please accept my most sincere apologies for any inconvenience this might cause. We wish you the very best for the future.

Kind Regards
Dave Kimberley
Company COO

please note the date of writing this is the 31st dec. not the 1st !Less
Reply Change review Helpful (1)
Karen Cooper
Karen Cooper from United Kingdom,

Awesome team and brilliant customer support.

5.0
Shared Amethyst
James, Jamie, Steven and Ben all helped me with a few issues regarding my website. I was having trouble with php, maximum timeout and FOUT (flash of unstyled text - for those of you who know as much about web design as I do!). Aft...Read Moreer many hours of reading forums and trying to understand what was going on, I contacted Krystal. They worked on my issues professionally, quickly and courteously, even replying to me late on a Saturday and Sunday night. They fixed everything, suggested a further plug in and even configured it for me. I love these guys!Less
Reply Change review Helpful (1)
Krystal Hosting
Krystal Hosting,
Thank you for the wonderful review, Karen!

I will pass on your feedback to the support team.

Kind Regards
Ben Oates - Customer Success Lead
Reply
Mark Austin
Mark Austin from United Kingdom,

Avoid krystal like the plague

1.0
Shared Ruby
Moved my site from bestwebhosting (which is krystal owned) without my consent to a unserviceable / broken krystal account. Tried to move it back when I shouted (so they could then move it to the krystal account I opened and paid f...Read Moreor) and made matters worse. Now site down, which they claimed was up around the globe until I provided evidence it was down. Bad attitude and incompetence combined.

Now it has gone back from being somehow suspended to a security risk (browser alerted). What a joke. Total amateurs.

Now it is suspended again.

Now it is a security risk again.

Now my support chat window was closed on me.

All of this no doubt ruining my Google and Bing rankings, as well as losing me business I can not afford to lose.

Mr. Blackler, get it working now, refund my £, pay me compensation, and give me a free month of working site please so I can move to someone else who knows what they are doing.

They have now moved me back to bestwebhosting but I continue to get issues with emails. Had to add forwarders for several active email addresses to ensure I get them.

This has all completely screwed up my day. LUCKILY I was around else krystal "support" would no doubt be patting themselves on their backs saying "what a great job we did again" "look it is working great" while my site, moved without my consent to a non working account, would be toast.

AVOIDLess
Reply Change review Helpful (0)
Wendy Hoile
Wendy Hoile from United Kingdom,

An exciting adventure through an FTP nightmare

5.0
Resellers UNITY
Tristan is the super hero who led me safely through the perilous labrynth of FTP land. He persisted even when I thought all was lost and I would have to give up. Tenatious and unrelenting, this clever professional guy would not...Read More be defeated and in the end beat the demon and the site connected! I even learned a lot on the way.
Overall everyone I have dealt with at Krystal have been most helpful. I have had a lot of confusing issues which they have dealt with, with great patience, and I have complete confidence in them as a team.Less
Reply Change review Helpful (0)
Krystal Hosting
Krystal Hosting,
Tristan is certainly an asset! Not many people can make FTP exciting!

Thank you for taking the time to leave us some wonderful feedback!

Kind Regards
Ben Oates - Customer Success Lead
Reply
Kassim Kurji
Kassim Kurji from United Kingdom,

Amazing personal service

5.0
Shared Ruby
I have been with Krystal for well over a decade. Their customer service has developed into one of the best I have seen. Even though they have grown, they really do give you a one to one service feel. They genuinely care and if you...Read More want the backing of a strong company with a family business ethos, then you have to go with Krystal!Less
Reply Change review Helpful (0)
Krystal Hosting
Krystal Hosting,
Here's to the next decade, Kassim!

Thank you for leaving us a review, it's very much appreciated!

Kind Regards
Ben Oates - Customer Success Lead
Reply
John Christensen
John Christensen from United States,

Excellent migration experience

5.0
Shared Ruby
Driven by a desire to update our buggy forum, we decided to move from our current hoster and from vBulletin to Invision. After reading many, many reviews, I discovered that although some hosting companies with a large number of re...Read Moreviews have many fans, they also have a fair number of people who were decidedly unhappy. Those 5 star ratings were offset with a surprising number of seemingly valid 1 star complaints. The sole exception I could find was Krystal. It seemed too good to be true, but after very positive experiences with their pre-sales team, we decided to take the leap and host our US-based forum in the UK with them.

Having just completed the first hop in our migration, which involved moving the existing vBulletin forum to Krystal, I can’t think of a single negative aspect to the experience. James, who has served as our primary point of contact, has been superb. Patiently answering my neophyte questions, making sure we were set up for success, taking phone calls along the way, and inspiring confidence that he wouldn't let us fail. When we ran into an unforeseeable issue with our old installation that began creating random havoc just 1 hour after our forum came back online at Krystal, he was on it immediately, finding the issue and restoring things to normal. Throughout the process, this has been the best end-to-end customer support I have ever experienced and I am fully confident that our upcoming migration from vBulletin to Invision will do nothing to change that opinion.Less
Reply Change review Helpful (0)
Krystal Hosting
Krystal Hosting,
Thank you, John!

I'm glad to see that you made the leap to join Krystal.

We truly appreciate your kind words!

Kind Regards
Ben Oates - Customer Success Lead
Reply

Krystal Hosting Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Amethyst 10 GB Unlimited cPanel 2 $6.22 9.9 Details
Ruby Unlimited Unlimited cPanel Unlimited $12.46 9.4 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS: K-1 25 GB 1 core 1 GB $12.46 10 Details
VPS: K-2 75 GB 1 core 2 GB $28.67 9.5 Details
VPS: K-3 30 GB 2 cores 2 GB $37.40 9.5 Details
VPS: K-4 125 GB 2 cores 3 GB $51.11 9.5 Details
VPS: K-5 200 GB 3 cores 4 GB $79.79 9.5 Details
VPS: K-6 375 GB 4 cores 6 GB $137.15 9.5 Details
VPS: K-7 450 GB 6 cores 8 GB $175.81 9.5 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Sapphire 100 GB 2 cores 3 GB Unlimited $37.40 10 Details
Diamond 200 GB 4 cores 4 GB Unlimited $74.81 9.5 Details
Tanzanite Unlimited 8 cores 8 GB Unlimited $124.68 9.5 Details

CDN Plans

Plan Name Bandwidth Features Number of Sites Price Score
CDN 50GB 49.97 GB Unlimited $6.23 9.5 Details
CDN 500GB Unlimited 0 $43.64 9.5 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
UNITY 25 GB Unlimited cPanel $18.69 10 Details
TRINITY 100 GB Unlimited cPanel $37.40 10 Details
INFINITY 250 GB Unlimited cPanel $87.27 10 Details

SSL Plans

Plan Name Features Warranty Price Score
FREE 256-BIT SSL CERTIFICATE $0.00 $0.00 9.5 Details

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