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4.6
SUPERB!
  • User Friendly
    4.6
  • Support
    4.5
  • Features
    4.6
  • Reliability
    4.7
  • Pricing
    4.6
Write Review
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KnownSRV Reviews and Expert Opinion

A few words from KnownSRV

Great pricing - We may not be the cheapest, but our prices are extremely reasonable, just remember that quality comes at a price, and we provide it at affordable prices.

Security/Efficiency - Problems can occur at any time, some of which cannot be helped, but we here at KnownSRV have systems in place to detect the most common problems before they even occur, and put that tog...Read Moreether with our highly dedicated experienced staff and we are able to provide secure, efficient services.

Dedication to our customers - We value every one of our customers, without customers we wouldn't have a successful business like we do today, which is why we provide our full dedication and focus towards our customers, to ensure that they are taken care of and are given the best service possible.

No Prism, no Patriot Act
Your security and privacy are our top priorities. We have both technical and legal systems in place which allow us to protect your business and privacy. We respect net neutrality and freedom of speech. We will not suspend your site only because someone doesn't like your content or has a personal beef with you.

Managed Services
KnownSRV is a well known managed provider. While we manage your servers free of charge, the service also includes custom server setups such as full security, installing nginx or Varnish in front of Apache for serving/caching static content in order to improve your loading speeds / performance. Need your server perfectly secured or/and optimizated for heavy traffic sites? No worries!

Supported Payment Methods:
We currently accept PayPal, Skrill, PayZa, WebMoney, BitCoins, PerfectMoney. If you do not have any of the payment methods mentioned, feel free to contact us to find out if any other method can be arranged.
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KnownSRV HomePage Screenshot
Money Back: 7 Days

Pricing Range

Shared Hosting $2.95 - $14.95
VPS $19.95 - $59.95

Data Centers

KnownSRV Awards

We took the time to personally and anonymously check each and every company's customer service.
The "Badge of excellence" was awarded to hosting companies that complied with HostAdvice's high standards of customer service, implying that the service proved to be prompt, efficient, insightful and most of all, helpful. This award is given to hosting companies that have successfully passed our 99.9% uptime test
Ivan M

Pinned Review

Ivan M,
5.0
I cannot thank KnownSRV team enough, I have been getting heavily DDoS'd and they were the only provider that were able to stop the attacks without forcing me to upgrade to packages costing over $1000.

You have win a lifetime client!

Reviews

Lorenzo Francardi
Lorenzo Francardi from Italy,

The worst of the worst in Europe

1.4
In general, it’s a mediocre service, the servers (shared hosting) are overloaded with porn sites and are very slow.

The company is like the "Russian dolls", you do not know really who is the owner.

Would not recommend to any...Read Moreone, there are so many other and better alternatives than this in Europe.

This is the true!
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KnownSRV
KnownSRV,
Hello,

I was unable to locate anyone called "Lorenzo Francardi" in our client area. I'm sorry for the troubles you experienced while using our service.

Our servers are not overloaded at all. We use CloudLinux for all of our...Read More shared hosting servers and we limit number of clients per server to a reasonable number, which is much less than average hosting company has. The only reason I can imagine for your sites being slow is hitting a resource limit of shared hosting package(either CPU, RAM or I/O). You should have submitted a support ticket for more information.

We are EU company and we do allow adult content(legal porn) and everything within EU laws. You can clearly read about our company at http://knownsrv.com/about.php, we are a registered EU company, we pay VAT and all needed taxes. There is a public registry of EU companies where you can clearly see the ownership structure, directors and statistics. It's all very transparent and public in the EU(European Union).

Thanks
Krunoslav Begic - Managing Director
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issam
issam,
KnownSRV you are scammed
KnownSRV
KnownSRV,
We have refunded your payment because we do NOT allow spam, as specified in our terms of service. How exactly did we scam you except not allowing you for using our servers for spam and refunding your payment?
issam chakour
issam chakour,
I didn't get the server at all. I didn't use the server and you say I'm spamming... I didn't get an answer in the one I opened on your site. I requested a refund and I'm still waiting
KnownSRV
KnownSRV,
It’s sent already

Contact your bank for more details, it takes few days for most banks to process CC refunds
issam
issam,
You didn't answer me, I didn't use spam ... and you dont gave me the server!
KnownSRV
KnownSRV,
Yes, we have systems in place to detect spammers before we setup.

This is my last reply.
issam
issam,
Unfortunately, this is an unconvincing and unprofessional answer
Alan Gladstone
Alan Gladstone from United Kingdom,

18 months on

5.0
VPS
I am halfway through my second year with a VPS from KnownSRV. I have had little or no downtime and any support issues I have raised have been responded to and fixed quickly by their friendly efficient staff. I host 2 ecommerce sit...Read Morees among those hosted and would recommend them to anyone looking for a reliable VPS provider. Good value for money too. I am on the VPS-V4 plan which also includes 4 dedicated IP addresses.Less
Jo Metherell
Jo Metherell from Spain,

Great Host with great support

4.8
Pros: • Very fast support that know what they are doing • Been 10 months now with no downtime • I have a dedicated server with them and if there are no problems my clients are happy and so am I!Cons: • Price maybe a little higher than some but it's worth it
Pranay K
Pranay K from India,

Good Experience so far (Speed is good)

4.4
I’ve been using KnownSRV for almost 6 months now and have yet to face any problems with the uptime response. I was not expecting their hosting to be this good if I’m being honest. They migrated my website from my prior host for free and were quick to assist me regarding support issues.
Alexander Kurov
Alexander Kurov from Albania,

Just Got a VPS with KnownSRV

5.0
VPS
It is a great host and the system is immediately running with all applications installed so you don't need to start from scratch. I am very happy I found this host.

Keep it up guys.
Michael Koppermann
Michael Koppermann from Germany,

Great Pricing and No Downtime

4.8
I've been with KnownSRV for about 6 month and have not had a single downtime. Someone Attacked me with a DDoS a few weeks ago but their Firewall kicked in within a couple seconds and my Server wasn't even down. When i contacted th...Read Moree Support, they answered in less than 15 minutes and provided the information with a single reply.

I've already recommended this host on other platforms and I'll continue to do so.

Consider KnownSRV if you want a very reliable, user-friendly hoster with great pricing and Awesome Support.
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Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Newer Hosting in UK and Croatia

Knownsrv.com is a hosting concern that was started in 2013 and is based in the UK and Croatia, operating out of data centers in Luxembourg, the Netherlands and Romania. They have done a good job getting their company started and while still fairly small seem to have developed a fairly good reputation for providing good services.

9.1

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9.5

  • Features
    8.5

  • Reliability
    9.5

  • Pricing
    9

Uptime & Reliability

Three Data Centers & 99.9% Uptime Guarantee

With three different data centers in use, it would seem that Knownsrv would be able to easily accommodate their 99.9% uptime.  Notices on the details page state that the firm does not “oversell” their capacity so customers can depend on 100% of the resources they pay for being available.

Features

Nice hosting with Lots of Options

Web hosting, shared hosting and dedicated servers are all offered by Knownsrv. Each different product has a variety of levels to choose from, but all include several different management tools

Support

Very Helpful Support Team

Knownsrv’s support functions requires a customer logon to access, but the knowledgebase appears to be well-populated and an email app is available to customers to submit questions.  Also, during my visits to the website for information, I was greeting three different times by a chat window with what appeared to be a live person behind it.

There are several advertisements on the site’s webpages that state support is offered 24/7/365.  While there is only an email feature for inquiries, this technique does help prioritize service requests that overall are a benefit to all users.

Pricing

Easy to Understand Pricing

Web hosting packages start at $2.95 monthly and include 5 GB of disk space, 30 GB of bandwidth, unlimited domain names and email accounts. At the high end, the monthly cost of $14.95 and comes with 20 GB of disk space, 400 GB of bandwidth, and the same unlimited allowances for email and domains.  Free migration is included, and a gigabit connection is standard on all web hosting accounts.

VPS starts at $19.95 per month and includes 30 GB of disk space, unmetered incoming bandwidth, 500 GB of outbound bandwidth, and one usable CPU and 1 GB of RAM. At the high end, disk space is increased to 200 GB, unmetered incoming and 5 TB of bandwidth, 3 CPU’s and 8 GB of dedicated RAM at $59.95 per month. Setup times on VPS is listed at between 1 and 24 hours and a discount of 15% is available for paying for 1 years’ service in advance. A dedicated IP address is available for $2.00 per month if desired.

Dedicated server prices are available only by quote, which is perfectly reasonable, the details page states that support services are included with all dedicated server items.

Prices are clearly explained on the respective pages and a 15% discount is offered for customers paying for one year of service in advance.  There aren’t any references regarding tax, but each country that Knownsrv does business in have value-added taxes that range from 18 to 21%. As with any agreement, customers would need to inquire prior to committing to a contract just what exactly is included in the price.

Summary

Newer Company giving Great Service

Overall, Knownsrv seems to be a well-organized company with many different services to offer.  Granted, not many sites offer it but I would like to see a few graphics or reports on the availability and response times of their VPS or shared hosting platforms. The company offers quite a few different software tools that are available with any package to make the customer’s site as easy to manage/maintain as possible.

Knownsrv also points out that while they aren’t the cheapest provider, they make the very valid statement of “quality comes at a prices”.  It seems that the company is ready to back their value statements up with a high-quality product.

Pros:

  • Daily backups
  • Three Data Centers

Cons:

  • No Windows Servers
  • Limited information about Some Services
  • Newer Company

KnownSRV Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
SH-v1 5 GB Unlimited cPanel Unlimited $2.95 9.1 Details
SH-V2 10 GB Unlimited cPanel Unlimited $5.95 9.4 Details
SH-V3 15 GB Unlimited cPanel Unlimited $9.95 9.1 Details
SH-V4 20 GB Unlimited cPanel Unlimited $14.95 2.8 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS-v1 30 GB 2 x 3.20GHz 2 GB $19.95 9.1 Details
VPS-V2 50 GB 3 x 3.20GHz 4 GB $29.95 9.1 Details
VPS-V3 100 GB 4 x 3.20GHz 6 GB $39.95 9.1 Details
VPS-V4 200 GB 6 x 3.20GHz 8 GB $59.95 9.2 Details

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