I tried out KnownSRV’s platform, specifically its entry-shared hosting plan, to see if the web host is worth the hype. While it may not qualify as the best in the industry, the web host has a few advantages worth considering. As a web designer, I noticed a few quirks, which I will share in this article.
KnownSRV is a European hosting provider operating since 2013. It has expanded its operations and has offices in the UK and Croatia. The service is most sought after as a reliable offshore hosting provider.
KnownSRV offers a wide range of hosting solutions, including shared hosting, VPS hosting, reseller hosting, dedicated servers, and domain registration services. It provides all these services via data centers in Luxemburg, Romania, and the Netherlands.
Reviews present a comprehensive view of KnownSRV’s performance. On HostAdvice, they shine with a stellar 4.7 rating garnered from 17 reviews. Trustpilot paints a slightly more mixed picture, as 12 reviewers give it a 3.6 rating. Though it lacks a BBB listing due to its European roots, the company’s reputation predominantly leans positive.
In light of its offerings and unwavering dedication, KnownSRV unmistakably stands out as a trusted European beacon in the vast ocean of hosting providers, deserving of serious consideration by prospective clients.
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Cons
To help you understand how well KnownSRV performs, I have divided my thoughts into five main headings using a 10-point scale. You can learn more about our rating methodology here.
| Price | 10 | KnownSRV web hosting plans are well-priced. The shared hosting plans, for instance, start from as low as $2.95 per month and include a 15% discount if you sign up for a yearly subscription. The web host also offers a 7-day money-back guarantee for new customers. I award full points for affordability. |
| Features | 9.0 | The web hosting plans come with many unlimited features such as unlimited domains, MySQL database, email account, and FTP account. I award 9.0 because the DDoS protection offered on the shared hosting plans is limited. |
| Performance | 9.0 | KnownSRV showed strong reliability with zero downtime during my testing. You can get better speed by using the VPS option, but the shared hosting plan did considerably well. However, the website performance dropped slightly when pinging from a US location. This drop is understandable, considering its servers are based in Europe, but it loses a point. |
| Ease of use | 10 | KnownSRV gets full points for ease of use. The website is user-friendly, and the descriptions make it easy to decide which package suits your needs best. The plans are fully managed, so you don’t have to worry about server maintenance or upgrade. It is an excellent setup for a website designer like myself and for beginners. |
| Support | 8.0 | I was impressed by the KnownSRV’s customer support team. Support agents do not respond instantly, but their response time is on par with the industry average. Based on my experience when writing this KnownSRV review, you can expect the team to respond to your ticket queues within 20 minutes or less. It also offers a live chat, but I prefer using the support ticket system for serious issues. You can check the knowledge base for insights and advice on general issues. It gets a solid 8 for customer support. |
| Overall score | 9.0 | KnownSRV scores 9.0, which makes a good recommendation for anyone looking for an affordable and reliable web hosting service. |
KnownSRV offers four shared hosting plans, four reseller plans, six VPS plans, and four dedicated server plans. You can get a refund on shared, reseller, and VPS hosting if you cancel within seven days (only for new customers). There is no money-back guarantee for dedicated servers. Furthermore, you have to prove that the service is not working correctly due to a fault of the web host before you can be eligible for a refund.
I recommend shared hosting plans for beginners, small businesses, and bloggers. You should note that all four shared hosting plans share the same features. The only difference is in storage size. You can always upgrade or downgrade your plan anytime, and you only have to pay the difference.
VPS is a cost-affordable option for those who want complete control over their hosting and dedicated resources. Think of it as dedicated servers with small prices. There are six cloud VPS plans to choose from, and each is differentiated by its number of CPUs, RAM, storage, and bandwidth. You can also add extra features using any VPS add-ons and upgrades.
KnownSRV dedicated servers are the most expensive plans that the web host offers. But these plans are also the most powerful and reliable. There are four dedicated server plans to choose from, each offering its own number of CPU cores, RAM, storage, and storage size. Note that there are no refunds for dedicated server plans.
Some of the unique features that KnownSRv offers include:
KnownSRV offers a promising 99.9% uptime guarantee. The website loading speed is fast, especially when pinging within Europe. The server performance is a bit slow when you ping from a US location, but this is because all of the web host servers are located in the Netherlands. However, the drop in performance is hardly noticeable unless you are monitoring it in real-time.
All things considered, KnownSRV performance is worth a trial.
Visit KnownSRV KnownSRV offers superb 24/7 customer support. Let’s get into the customer support features in detail.
Visit KnownSRV From the outset, KnownSRV seems user-friendly. The website is easy to navigate, and the product description pages provide enough information to help you get what you want. However, I took a closer look during my testing, and here is what I found.
Signing up for the shared hosting plan was a breeze. I clicked on the “order now” at the bottom of my preferred hosting plan, and it took me to a page where I had to choose my domain. From there on, the process was as simple as ABC.
The control panel you get depends on your hosting plan. I used a shared hosting plan, so I used the ever-popular cPanel. VPS users are offered SolusVM. However, VPS users and dedicated servers users can also choose between cPanel ($30.00/month), DirectAdmin ($5.00/month), and VestaCP or Webmin (both offered for free).
All shared hosting plans are fully optimized from the ground up to accommodate even the most resource-hungry WordPress sites. Just ensure your chosen plan has enough storage for your website. Installing WordPress is a breeze thanks to Softaculous one-click install.
You can add an email account when you register your hosting solution. KnownSRv offers unlimited emails, so you can create as many accounts as possible.
Overall, I find KnownSRV to be a reliable web hosting platform. Many users consider it an excellent offshore hosting provider, but its performance is more than that. In writing this KnownSRV review, I found its web hosting packages cater to various needs and are suitable for beginners, businesses, and web developers.
However, its most significant appeal is the ton of free and unlimited features and affordable pricing model. If you are looking for an affordable yet reliable web host, you should add knownSRV to your list for consideration.
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VPS KVM refers to a partitioned virtual server created using KVM. (KVM is a virtualization technology that provides better security and performance than other virtualization methods.) On the other hand, a dedicated server is an entire physical server dedicated to one user.
VPS hosting is typically cheaper than a dedicated server, making it an excellent option for those on a budget.
KnownSRV offers paid hosting services. However, it offers a 7-day money-back guarantee for the shared hosting and cloud VPS plans.
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