Uptime & Reliability

Exceptionally reliable services

All of the servers are housed in their high end data centers, of which there are four around the world.  These data centers have fully redundant power and network connections to help ensure you won’t experience any downtime related to these types of issues.  They also use high end servers,which help to reduce the chances of experiencing any hardware related issues, though of course those are never predictable.

If you go with a managed solution your server is actively monitored so that any issues are identified and fixed as quickly as possible, often before you even know there is a problem.  Without this management, you are responsible for making sure everything is up and running.

Features

Excellent features for demanding sites

All the features are specifically chosen to meet the needs of their high end sites.  This starts off with the enterprise level Dell hardware and also includes the high quality data centers and other related benefits.  At all levels you will have full root access to the servers, so you can select exactly what you want installed, including the OS.

They offer the technical support when you need it, but the bottom line is the type of services you want are only limited to what you want to buy and install.  This is a great way to provide hosting to medium to large sized companies.

Support

Excellent technical support teams

As long as you have one of the managed hosting packages, you will be very happy with their technical support.  They are staffed 24 hours per day and easy to get in touch with through phone or a ticketing system.  The entire technical team has a good reputation for being able to fix just about any issue, and they often find problems before you even realize that they exist.

Pricing

Expensive hosting for high end sites

The prices start at $99 per month for VPS, $199 for unmanaged dedicated solutions and $299 for managed dedicated servers.  This is obviously significantly higher than you will have to pay for shared hosting or even dedicated hosting at many other companies.  ISPrime is not looking to compete on price, but rather on the level of service they provide.

Summary

Great services for high end sites

This is one of the best companies to go with when you need high end services, and you’re willing to pay for them.  Their unmanaged hosting is top of the line and easy to work with, which makes it perfect for companies that already have technical teams on staff and just need a high end data center.  The managed solutions are an ideal choice for any company that doesn’t want to have to deal with their own technical issues and can afford to pay the higher price for this added support.

Pros:

• Great technical support
• Very reliable services
• All their services are tailored to high end customers

Cons:

• Prices are quite high
• No options for entry level hosting packages