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1.3
TERRIBLE
  • User Friendly
    1.3
  • Support
    1.0
  • Features
    1.5
  • Reliability
    1.1
  • Pricing
    1.5
Write Review
Visit iPower

iPower Reviews and Expert Opinion

Pricing Range

Shared Hosting $3.99 - $11.99
VPS $19.99 - $79.99
Dedicated Server $119.99 - $191.99

Server Locations

Reviews

Jaafar Badawi
Jaafar Badawi from Afghanistan,

Awful Service

1.0
Lot of issues, unprofessional technical support, the site is down you call or you chat with the technical support to come up with sorry we will escalate the issue to our windows expert wait for 24 to 48 hours.
Unreliable and liars. For your peace of mind host somewhere else.
Rebecca Dvorak
Rebecca Dvorak from United States,

Finally cut them loose after 17 years

1.0
Why oh why did it take me so long to dump these jokers? If I can save someone the lost time, business issues and frustration then this review is worth it. Took them a year to complete a domain transfer. Each step of the way was an...Read Moreother lost 1-2 hours on the phone with one step completed (maybe) and another several left undone. Slow loading speeds, inflated pricing. As other reviewers mention, no callbacks when they promise them. Over and over I was promised "escalation" or "a ticket" or that my case was being "handled by the experts" and no record of anything ever kept in their system of my calls. No way to track your "tickets" because there's no way to view them yourself or open one yourself. You have to rely on them, and that proved to not be a good idea. Don't know why I stayed so long. Please save yourself the trouble, this company used to be OK but now the service is just really unacceptable.Less
dan kohnke
dan kohnke from United States,

Email support is th worst

1.0
Support phone people read scripts, are pretty much useless, do not listen to the problem promise call back from supervisor or escalation team which never happens. I am sick to death of these guys and have had nothing but issues si...Read Morence we had them begin hosting our email during the last 6 months. I will be looking for a new hosting company asap.Less
James Lonsdale
James Lonsdale from Australia,

WORST WEBHOST EVER

1.0
IPOWER is the most incompetent pack of ill trained morons on the net.

Cannot understand, let alone answer a simple question. Cannot assist in any way shape or form as they are not authorised. managers who cant manage, 2nd level...Read More support open only 9-5 central US time.

Close cases with inane answers, don't tell cases are closed.

If you want a life, stay well clear from IPOWER!!!!!
Less
Mary Jackson
Mary Jackson from United States,
Moved from iPower

iPower was a waist of money and time and my site was killed

1.0
I'm not there anymore. I dumped them 100% so happily after my site died and could I do anything to fix that. No. That upset me but hey I thought I could contact them for help. i GOT A HUGE NO YOU CANNOT CONTACT US IN ANY WAY AT AL...Read MoreL. The phone number listed did not exist....... the chat was not available and no emails available.

My guess is that they were having fun knowing just how badly any sites were being treated and that no one could either get help or fix it themselves.

So I totally dumped them. And I would 100% recommend that NO ONE every use them.

My site is now hosted by Green Geeks. Do I never have problems. No. BUT there is always someone to help me immediately. I have never ever been 100% ignored like iPower did.
Less
CARLOS FLORES
CARLOS FLORES from Mexico,

AVISO: IPOWER ES UNA MALA OPCION DE HOSTING...

1.0
I have been receiving Ipower service for many years. I have paid my hosting plan, which although it is not the most economical (it is somewhat expensive) compared to other companies, I initially worked with the little experience I...Read More had in web pages. Until this year ... It turns out that Ipower wants to have control of the content that is published on the personal pages of its customers, as if they were FREE. It is not limited to just being a provider of Hosting, but also wants to decide that customers can publish or not in their WebSite, very badly ... and totally absurd. That was what happened to me. What they forget is that there are hundreds of other, better and cheaper hosting companies in the market, they are not the only ones. Thanks for nothing. I will be canceling my account and transferring it to another company.Less
daniel rogers
daniel rogers from United States,

Unreliable underhanded

2.4
I'm as "reseller" with Ipower and have had about 18 accounts for 14 years. As of late, their support is nothing but lip service and it's very difficult to understand the foreign accents. Often we experience problems with Ipower su...Read Morespending accounts for various reasons such as "Viruses found", Copyright infringmnentns, etc. When you try to get the problem solved with them it may be several days for them to unsuspend the sight. You are guilty until proven innocent and Ipower is the judge. You will also loose anything that relys on your domain such as online scheduling, emails, etc. I recommend seperate domain hosting/registar outside of ipower. Bottom line is they will cause heavy damage to your business and they just don't care. Find a company with business ethics. It's worth any extra money.Less
Carlos J Flores
Carlos J Flores,
I have the same problem. What hosting company yo recommended???

Thanks
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Quality hosting for small to mid-sized sites

iPower is a fairly large hosting company that boasts over 700,000 active accounts at any given time.  While they don’t come right out and say it, they are clearly targeting individuals as well as small businesses who want a nice hosting experience without spending too much.  Proof of this is in the fact that they don’t offer any dedicated server options and only two VPS choices.

They also offer three shared hosting packages that will provide you with everything you need to get up and going quickly and easily.

Since they were founded in 2001 they have had fairly steady growth and continue to keep their systems updated with the latest technologies to help ensure their customers are happy.

Read More
8.4
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    7
  • Features
    9
  • Reliability
    8
  • Pricing
    9

Uptime & Reliability

High quality datacenters and great stability

iPower has four datacenters, each of which have onsite security, CCTV and secure entry systems.  They keep their hardware up to date, which helps to avoid any unnecessary downtime.  One thing that several customers have complained about is that their technical support teams aren’t as knowledgeable as they should be.

This often means that while problems don’t happen too often, they can take longer than one would expect to get them fixed.  In addition, customers have to keep escalating their tickets to help ensure it finally gets to someone who knows how to fix the problem.  Most of these types of complaints are related to more complex issues, but that is something a hosting company should be ready for.

Features

Free standard features with premiums available

No matter which of the hosting packages you choose you’ll get all the standard hosting features. They push Unix based hosting, though windows systems are available in some packages.  In addition, they have very few limitations for bandwidth or disk space.  The lowest level hosting package does put some additional limitations on the services they provide.

One really great feature is that when you sign up with their pro plus shared hosting package you get three free domain names for a year.  Most other hosting companies provide just one at the most.

All their datacenters are equipped with 24/7 on site monitoring, CCTV and much more to help keep your data protected.

Support

Nice support options but techs may be unqualified

iPower offers you phone, email, live chat and other support options to get help when you need it.  While it is certainly easy to get in touch with the technicians, they may not always be able to help you as quickly as you would like.  When experiencing complex issues, their customers have reported that they had difficulty finding a support technician who was able to get them the solutions that they needed in a timely manner. After escalating, however, the issues were able to be resolved.

In addition to the actual tech support, they also provide nice user guides, tutorials, a knowledgebase and much more that will help you to avoid problems in the first place.

Pricing

Fair prices with great discounts for upfront payment

The pricing at each level is fairly consistent with industry standards.  They do encourage customers to sign up for 2-3 years at a time, which will earn you a hefty discount at each level.  If you know you’ll be running your site for a long time and you are confident that you’ll be happy with this host, this is a great way to save some money.

In addition to these standard features they also have a number of extras such as SSL certificates, SEO services, online backs ups and more, but they come with added costs.

Summary

Nice Services with some history of support issues

Overall this is a good hosting company that will be able to provide you with good hosting for a long time.  They do a good job at keeping up with technology changes, which will help keep your site moving quickly.

While their limited number of VPS options and lack of dedicates servers will rule this company out for high end websites, they provide good hosting for entry level to mid-level website requirements.

Pros:

  • Pricing for long term commitments is great
  • Backed by Endurance International Group (a major hosting provider company)
  • 24/7 live chat for technical issues

Cons:

  • History of poorly skilled technical support staff
  • Custom control panel
  • $35 cancellation fee after the 30 day trial period

iPower Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Starter Plan 5 GB 250 TB cPanel Unlimited $3.99 2.5 Details
Windows Pro Plan Unlimited Unlimited cPanel Unlimited $6.95 2.0 Details
Pro Plan Unlimited Unlimited cPanel Unlimited $8.49 2.9 Details
Pro Plus Unlimited Unlimited cPanel Unlimited $11.99 2.0 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Basic 40 GB - 1 GB $19.99 2.5 Details
Business 90 GB - 4 GB $47.99 2.0 Details
Optimum 120 GB - 8 GB $79.99 2.5 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Standard 500 GB 2 cores 4 GB $119.99 2.5 Details
Enhanced 1000 GB 4 cores 8 GB $151.99 2.5 Details
Premium 1000 GB 4 cores 16 GB $191.99 2.5 Details

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