Inhost has been a web hosting service company offering high quality affordable services since 1999. They are also family owned and operated since then. Datacenters and support staff are based out of the United States, and they use the highest quality hardware and software. Hosting plans are available addition to other tools and tips to make customers’ online presence as much of a success as it can be.
They want to boost your site traffic and make your site successful. Web hosting services included shared web hosting, dedicated servers, ecommerce options, and enterprise solutions. They also have number of web hosting addons and upgradeable resources depending on what you are looking for. Web services include web design, marketing, and search engine optimization.
Uptime & Reliability
They seem to be reliable, but no guarantees
They do not have any stated exact uptime listed on their pages, but throughout their hosting plans they claim a nearly 100% uptime guarantee. A quick web search does not bring up much information apart from their website, but as a small, family owned company, they do not seem to have any complaints about their services.
Features
Nice list of features available
Inhost offers shared, dedicated, and cloud server options. The easiest shared plan available gives you 1Gb of storage, 20GB a month of bandwidth, 15 email accounts and claims to have “super basic specs for super basic needs”. They seem to cover all the bases when it comes to shared hosting with their larger plan options, and are very focused on getting their customers the best hosting services they can get. Dedicated hosting includes full root access and the ability to maintain multiple websites on one server.
Add-ons for all hosting options include eCommerce options, security features, SSL certificates, premium backups, upgrading server resources, and a few other options. Web design features include design and maintenance plans, custom services for forums, bulletin boards, and social networking, and creative services such as logo design, photography, video and other consultations. Marketing services comprise of search engine optimization, email marketing, website analytics, and social networking. Ecommerce options have hosting plans, shopping cards, and PCI compliance.
Support
Very little information about tech support
It is also unclear what their support system is like. They do have a client login portal which presumably would have some sort of ticketing or live chat system in order to accommodate their customer’s needs.
Pricing
A little higher than average pricing
Shared hosting pricing starts at $6.95 a month if you buy 36 months in advance, otherwise, that same plan will cost you $7.95 a month. Shared plan pricing goes up from there, but they do not skimp on customer service or features included in their plans. They do not list any prices outright for their dedicated and managed servers, so presumably these come on an as-needed basis. All other web design, marketing, and ecommerce services are priced on a consultation basis. Overall, pricing for their shared hosting is fairly reasonable, but on the higher end of average. They seem to be more focused on their web design and marketing services in order to give their customers a well-rounded internet marketing experience.
Summary
Overall, InHost seems to be a company focused on offering a high level of customer service and fully integrated web services. They offer more than just web hosting plans and focus on web design and ecommerce options as well. Pricing for their shared plans is fairly average, and all of their other services are on a consult basis, so it is unclear of how their other services are priced. They seem to be very focused on customer service, but do not openly state what their support system is like and what their response time is like.
Pros:
- Lots of options
- Customer service seems good
- Additional services such as web design and marketing available
Cons:
- No stated uptime
- No information about technical support