Expert and User Insights by Indsoft Systems Customers
IndSoft Systems is a leading cloud solutions company offering expertise in hosting complex and resilient internet infrastructure for businesses around the globe for more than a decade now.
Our Managed Hosting, we offer same level competencies in Windows + Linux Plaform, Colocation, Cloud and Hosted Email Services provides solutions for all types and sizes of businesses. Sin...
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Whenever I have questions or need assistance with any issue, they are unbelievably quick to reply back with answers, and are willing to do whatever it takes to find solutions. Even over weekends. I have had numerous occasions where I’ve had to work through some problems that had nothing directly to do with anything on their end, but they still took the time to work with me through every step of the process, including educating me with a lot of helpful information. A Big Thanks to the Team at indsoft
I can’t thank them enough for their patience and the prompt and courteous manner in which they’ve handled every issue I’ve ever needed their assistance with. Even taking the time to address little things, like making accommodations to change my billing cycle date to better fit my business structure is so appreciated. Webhosting.net sets the bar high above what would be expected of any support staff!
I've been working with Indsoft for more than a year and every time I need support they are caring and focused on solve the issue. I like the easy-to-use platform and the extensive documentation available to help with some settings.
Always patient, friendly and informative. Thanks for being a wonderful company. You guys have been great every single time I've ever needed anything. I recommend Web Hosting Hub to anybody I think could use your services. Mihir Thakkar
As a small start-up eCommerce business, it is very important for me to have a secure page with a trustworthy domain that can provide certainty to my customers when they make an order. The bronze package which was the one I selected, offered me that and much more. I did not have a budget for this but I am glad I took the decision to add it. Once my business has a stable income, I will definitely will be upgrading to the silver package which protects you from malware along with many other benefits :)
There are always going to be instances with any host where the First Tier person you're dealing with simply doesn't know how to help you, or maybe even doesn't want to take the time. I've had a few of those even at indSoft. But the vast majority of the time, the First Tier people want to be helpful, they are knowledgeable, and when they don't have an immediate answer they will do their best to get one from their higher tier technicians. The rare times I've had a problem that I knew was not caused by my own coding, I've been very pleased with their response time and their willingness to help. I've been with them since 2017 and I can recall only one time where the person blamed it on my code immediately without bothering to do any research. Of course it turned out that it **wasn't** my code -- it was a glitch in an .htaccess file that was apparently caused by CPanel. I never touch htaccess so I knew it wasn't something that I'd done. The second person I talked with was much more helpful and he troubleshooted the file, told me the problem, and he fixed it himself. That is awesome service!
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